Their kitchen and bath department is excellent. Christine stands out in particular. She is very customer service oriented, creative, and really cares about the projects. She is a very talented designer. She is just great. Their pricing is decent. They are not the cheapest. The biggest cost was buying the kitchen cabinets and they had several different lines there. You can get quality cabinetry form them. They also have very convenient hours. I would not do a remodel any other way. You are not just limited to what is on the shelf. Any department can look up the things you want. I am very pleased. You can also get very customized items from them.
Description of Work: The Home Depot - San Carlos has been the back bone of our whole remodel. We have bought everything from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
S O.
12/2011
4.0
roofing, home improvement stores
+ 0 more
They were fine but they were too expensive. They were pretty good. They were on time and very professional. I would use them in the future.
Description of Work: I got an estimate from Home Depot for roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
SANDY N.
04/2011
2.0
carpet installation
+ -1 more
I went in for a carpet estimate. I had to pay $30 for a measurement and $30 for them to MAIL me a sample of one carpet. The sample took 3 weeks to get here. Impossible to tell what you are getting from the little bitty samples that they provide. By the time the sample finally got here I already had better carpet ordered CHEAPER from another vendor. Not a good experience.
Description of Work: Services performed (sort of) were a carpet measurement and mailing carpet sample.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$60
Alya M.
01/2011
4.0
replacement windows
+ -1 more
We decided to go with them because they were going to do it in the time that we required. They did a good job. Their appearance and the way they went about their work were all fine. We would consider using them again in the future if the need arose.
Description of Work: Home Depot came out and did windows for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ashish H.
12/2010
4.0
roofing
+ -1 more
Overall, the interaction was good. The man who came had great experience. There were some small issues, but he was knowledgeable and helpful. I think getting a quote from this company would be okay.
Description of Work: They gave an estimate for a roofing job.
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Mark I.
11/2010
5.0
roofing
+ -1 more
It was great. The project went off without any problems.
Description of Work: They installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Laura V.
11/2009
3.0
flooring contractor
+ -1 more
I would never use them again because they subcontract portions of the work. They sent someone to measure the kitchen and they were supposed to lift up the old vinyl to see what was underneath. They actually told me that I needed to test the floor but they never told me that I had to test what was underneath it. Basically, I had to do the round of tests twice and it delayed the whole project.
Description of Work: Home Depot replaced the vinyl floor in the kitchen.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$1,300
John T.
02/2007
5.0
plumbing
+ -1 more
unknown
Description of Work: Installed a new toilet and took away the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
MICHAEL O.
10/2005
5.0
appliance repair
+ -1 more
I HAD A GREAT EXPERIENCE I WENT TO THE STORE LOCATED WHAT I WANTED WENT TO THE SPECIAL ORDER DESK PLACED MY ORDER TO A VERY KNOWLEDGEABLE CLERK. RECEIVED MY ORDER IN 3 DAYS DELIVERED.
Description of Work: DELIVERED TWO AND A HALF PALLETS OF MASONRY BRICKS. UNLOADED THE PALLETS IN THE MOST ACCESSIBLE AREA AND STACKED THEM OUT OF THE WAY OF THE WALKWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$488.68
10/2005
5.0
cabinet refacing
+ -1 more
THEY DID A GREAT JOB. I AM VERY PLEASED WITH THE FINAL LOOK OF MY CABINETS. THEY WERE VERY PROFESSIONAL, AND PLEASANT TO DO BUSINESS WITH. THEY CLEANED EVERYTHING UP, AND OVERALL JUST DID A GOOD JOB. I WOULD RECOMMEND THEM TO ANYBODY.
Description of Work: REFACED KITCHEN CABINETS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
PAULA G.
09/2005
5.0
flooring contractor, home improvement stores
+ 0 more
THEY DID A GREAT JOB AND WE WERE QUITE PLEASED. THE INSTALLER WAS VERY HELPFUL AND WAS VERY PROFESSIONAL. IT HAS HELD UP WELL. THEY WERE HAVING A GREAT SALE AT THE TIME.
Description of Work: WE HAD PERGO INSTALLED IN OUR FAMILY ROOM. IT IS THE PERGO THAT IS GLUED TOGETHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
KAREN L.
09/2005
4.0
carpet installation, home improvement stores
+ 0 more
THE SALESMAN AT THE HOME DEPOT WAS VERY HELPFUL. I WAS REMODELING TWO BEDROOMS AND NEEDED TO REPLACE THE CARPET. THEY ARE CHILDREN'S ROOM SO I WANTED SOMETHING DURABLE. I ALSO WANTED A GOOD PAD. THE CARPET WAS ORDERED AND INSTALLED IN A VERY TIMELY MANNER. EVERYONE WAS VERY PROFESSIONAL.
Description of Work: WE NEEDED TO REPLACE THE CARPET IN TWO OF THE BEDROOMS IN OUR HOUSE. SO, WE WENT TO THE HOME DEPOT TO SEE IF THEY HAD SOME CARPET WE WOULD LIKE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Roofing,
Flooring Sales and Installation,
Carpet Sales and Installation,
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling,
Windows,
Plumbing,
Appliance Repair,
Rentals - Trucks,
General Remodeling
FAQ
The Home Depot - San Carlos is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, The Home Depot - San Carlos does not offer free project estimates.
No, The Home Depot - San Carlos does not offer eco-friendly accreditations.
No, The Home Depot - San Carlos does not offer a senior discount.
No, The Home Depot - San Carlos does not offer emergency services.
No, The Home Depot - San Carlos does not offer warranties.
The Home Depot - San Carlos offers the following services: Truck rental.