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Netgeex

Computer Repair, Computer Training

About us

Owner-operated. Occasionally uses subs. Cost is determined by the job. Travel charges may apply. No service charges. No extra charge for after hours service. May contact through email. Accepts payments via Paypal.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & maintenance, home networks installed. Computer upgrades, updates and optimization. Viruses and other malware eradicated. Revive "dead" computers and computers that only boot up to blue screens. Backup, transfer important data, pictures, documents. Wireless networks and printers installed. Remote access to work or home computers. Transfer data from old computers to new computers. Set up new computers to owners' specifications. Adding smart TVs and BluRay players to networks.

Services we don't offer

Please call first if you have needs not listed above to see if I can help or refer.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.846 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 46 reviews

Penny A.
03/2017
5.0
computer repair
  + -1 more
He did a fantastic job and ended saving me a lot of money. He is very reasonable and I am extremely happy with his work.
Description of Work: My computer needed some repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Penny A.
05/2015
5.0
computer repair
  + -1 more
He was very nice and he never pressured me about payment. The other techs who have looked at my computer have not been as successful or patient. I will be calling him back for future service. Very reasonable pricing as well.
Description of Work: He came out to look at my computer and it ended up being a tech issue with NeatReceipt. He connected my printer to my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathlene D.
05/2015
4.0
computer repair
  + -1 more
Larry was very nice and accommodating. He cleaned up a lot on my computer, over the phone. I wish I would have had him over as there were things that were difficult to explain over the phone (not being too tech savvy). I'm sure he would've came over had I asked but just didn't get around to it after working with him a couple of time via phone.
Description of Work: On-Site Computer Service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sharon C.
03/2015
5.0
computer repair
  + -1 more
Very good. Very nice man. Worked hard and I was very appreciate of the service.
Description of Work: $79 for Two Hours of On-Site Computer Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Vicky W.
02/2015
5.0
computer repair
  + -1 more
It went fine. He got here when he said he would. He was very helpful. He answered all of my questions.
Description of Work: They got my printer to work and showed me how do to some things on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Linda P.
12/2014
5.0
computer repair
  + -1 more
Very helpful. Would use again.
Description of Work: Solved PC performance issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Monica L.
01/2014
5.0
computer repair
  + -1 more
Immediately responsive to my call, Larry transferred macros, and a few files, to my new computer. He was attentive, knowledgeable, and professional. Larry was the third tech. I had contacted to achieve this transfer. I cannot recommend Netgeex highly enough! Larry saved me an enormous amount of work by achieving this transfer.
Description of Work: Larry transferred macros from my old computer to my new computer. Two previous techs. were unable to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John A B.
11/2013
5.0
computer repair
  + -1 more
Obtained access to the internet when Window Explorer did not work.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Molly O.
11/2013
3.0
computer repair
  + -1 more
He came back twice and our printer still does not work with our computers
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$69

Ronald Y.
10/2013
5.0
computer repair
  + -1 more
Larry was very punctual and courteous. He had contacted me by email and we arranged on a mutually convenient time. He went right to work and diagnosed and solved many security problems on mu home's four computers. The computers were set up correctly by Larry so they all had the necessary security protection from viruses, malware, and adware. He also found what was hogging up a ton of space on two computers and cleaned them up so the computers are running a lot smoother. Iwill definitely use him again!
Description of Work: Larry provided two hours of services diagnosing and fixing various malware, adware and security problems throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jeffrey H.
09/2013
5.0
computer repair
  + -1 more
Fellow on time, quick and professional. I had a hard time installing router, he did too, but was persistent and it worked!
Description of Work: Installed new WiFi router and cleaned up computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Maria R.
08/2013
5.0
computer repair
  + -1 more
he was prompt, courteous, and professional. he diagnosed the issue, actually an outdated and failed keyboard, and offered us a loaner until we could replace it.
Description of Work: assisted with computer issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Andrea J G.
07/2013
5.0
computer repair
  + -1 more
Larry was on time, professional and very competent. I will call him again when I need computer help.
Description of Work: Re-established router password; set up wireless connection between computer and printer; answered questions about Kindle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Maria R.
07/2013
5.0
computer repair
  + -1 more
The monitor was going out on us. He made arrangements to come out within hours. He diagnosed and was going to provide a loaner, but we elected to purchase a new one. We are very impressed and will definitely use him in the future.
Description of Work: He diagnosed and made recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Tom P.
06/2013
5.0
computer repair
  + -1 more
My girlfriend used it, and I think she liked it. I purchased the big deal for her. They did not come out. They logged into her computer remotely for what he did. It came out okay, and I think she is having issues again, but it seemed to help. I do not thing there were additional charges unless she used them again. I think he was pretty good. I paid for it, and it did not seem that much with the big deal so that was good. I think she did set-up a time, and I think they made that time. She said she would use them again. She was thinking of calling them again.
Description of Work: Netgeex logged into my girlfriend’s computer remotely to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Randy R.
05/2013
5.0
computer repair
  + -1 more
Overall everything was fine. I first contacted Netgeek based on previous review. Even though I expected Netgeex to come to my home we did everything via remote connection and phone. I told Netgeex the problem what I had done and that my PC was running slow. Larry checked my pc and performed maintenance and reviewed what I had on my computer. One of his recommendations was to just buy a new computer. Larry was very easy to talk with and I felt no pressure. I would recommend him to anyone.
Description of Work: Netgeex remotely connected to my PC to do maintenance and file clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

LESLIE S.
04/2013
5.0
computer repair
  + -1 more
see above. I was very satisfied. Larry went far above and beyond the terms of the coupon in rendering service, at no additional charge (which I would have paid based on his time and quality of service. As I recall, the coupon was more geared towards remote diagnostics and repair, subject to the 2 hours. Rather than simply adhering to that, he made trips to both pickup and redeliver laptop, spent numerous hours on it and explained what he had found and done thoroughly.
Description of Work: Larry Rekow (Netgeex) provided exceptional service. I initially purchased a coupon for 2 hours @$69 (a GREAT deal) via Angie's List for 2 hours of remote computer diagnostics/repair. Larry contacted me the same day. I had a laptop that had critical info on it (years worth) that had not been functioning properly for months. After spending time via remote access, Larry offered to pick up the laptop on his way to another job and spend some more time on it. I purchased an additional coupon for another 2 hours before the deal ended. he actually spent much more time than I'd paid for for diagnosing problems and getting laptop up and running well. One issue that made things more difficult was that I had loaded that laptop with multiple security products and layers of security, virtually locking it down. He dropped the laptop back at my home and explained what he had done and made recommendations for avoiding future problems. I'd use him again in a heartbeat and highly recommend him (Netgeex)!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Linda G.
04/2013
5.0
computer repair
  + -1 more
From start to finish my husband and I were very satisfied with the work Larry did on our computers. This is the company to call for prompt and reliable help with computer issues. L. Griffith
Description of Work: Larry Rekow with Netgeex, responded quickly to my e-mails and voice mails. There were a few items needing tech support that he was able to correct. Some, he was able to do remotely, but some such as replacing the router and purchasing items I needed for my computers to work efficiently required him to come to the house. I highly recommend Netgeex. They are prompt, professional, and reliable. I have recommended Netgeex to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sidney R.
03/2013
5.0
computer repair
  + -1 more
It went great. Larry came by within hours. He called me to say the problem wasn't great the same day what great service!
Description of Work: Clean out and repair poorly functioning computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Frank A.
03/2013
4.0
computer repair
  + -1 more
When downloading Windows 7, lost access to Internet. Without Internet could not seek online resolution. Larry picked up laptop and had correction completed in 24 hours.
Description of Work: Corrected driver download problem preventing Internet access.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Anna G.
03/2013
5.0
computer repair
  + -1 more
Went very well - Pleased and would use again
Description of Work: Our desktop and laptops had slowed down to near non operational - Larry came out on time, and quietly, professionally and quickly cleared out all the virtual debris we'd accumulated - Also had great cost effective ideas on how to speed up even more given the new programs memory needs - and how to organize the drives for optiimal performance. Easy to work with, more than helpful. Very responsive. Would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JERI E.
12/2012
3.0
computer repair
  + -1 more
When the technician came he first assessed the problem. He tried several times to have our computer fail at a task so he could see what was wrong. He cleaned up old "cookies" and temporary files. He worled on the printing problem for some time but was unable to fix the problem. He did offer suggestions that might solve the problem, but the scope of my problem was too difficult to correct in the time alotted. Though we did get a tune-up, we didn't solve the printing problems we were having.
Description of Work: We have been having computer problems for quite awhile. We hired a technician to come to our home to fix printing problems, Explorer problems, and general cleanup when we saw a special offer on Angie's List. We use the $69 computer special offer they were having at the time.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$75

Edna Jo Z.
11/2012
5.0
computer repair
  + -1 more
It went very well, he took 2 slow performing computers and made them, faster and better.
Description of Work: great service- provided answers to our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alice H.
10/2012
5.0
computer repair
  + -1 more
Mr. Rekow arrived at the appointed time and in one hour had the old machine humming like new having successfully removing a lot of unused software.He also reminded me as he left that I had contracted for two hours of his time and he still owed me one hour. The whole experience was exactly as I expected and I would certainly contact him again should computer troubles arise. Thanks Angie's List for a first-rate service.
Description of Work: When I booted up the computer kept trying to install a program of which I had no idea what it might be. I can't get any more technical than that since I am very limited in computer knowledge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Susan L.
07/2012
5.0
computer repair
  + -1 more
I would refer him to any of my friends.
Description of Work: Larry is an exceptional professional, who takes pride in his work. Although my computer is beyond repair, (5 year old lap top), and Larry cannot repair it, I would definitely, use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25
    • 1(current)
    • 2

Contact information

240 N. San Anselmo Ave., San Bruno, CA 94066

http://netgeex.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

Netgeex is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Netgeex accepts the following forms of payment: Check,PayPal
Yes, Netgeex offers free project estimates.
No, Netgeex does not offer eco-friendly accreditations.
No, Netgeex does not offer a senior discount.
Yes, Netgeex offers emergency services.
No, Netgeex does not offer warranties.
Netgeex offers the following services: Computer repair & maintenance, home networks installed. Computer upgrades, updates and optimization. Viruses and other malware eradicated. Revive "dead" computers and computers that only boot up to blue screens. Backup, transfer important data, pictures, documents. Wireless networks and printers installed. Remote access to work or home computers. Transfer data from old computers to new computers. Set up new computers to owners' specifications. Adding smart TVs and BluRay players to networks.
Please call first if you have needs not listed above to see if I can help or refer.

Contact information

240 N. San Anselmo Ave., San Bruno, CA 94066

http://netgeex.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM