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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
50%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.5
value
3.5
professionalism
4.3
responsiveness
3.3
punctuality
4.3
Showing 1-4 of 4 reviews

THOMAS B.
08/2005
5.0
computer repair
  + -1 more
THEY WERE VERY EFFICIENT. THEY HAVE A STREAMLINED PROCESS. THEY ARE EXPERIENCED. IT WAS PLEASURABLE OPEN SPACE WHERE I KNEW WHERE TO GO. THEY WERE TECHNICAL, BUT THEY WERE VERY CONCISE. THEY GAVE ME WHAT I EXPECTED.
Description of Work: THEY CLEANED OUT THE MEMORY, GOT RID OF A VIRUS, AND UPGRADED THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

08/2005
1.0
computer repair
  + -1 more
THEY BROKE THE MOTHERBOARD. THEY MUST HAVE HIT IT WITH A SCREWDRIVER. THEY ALSO CHARGED ME FOR ANTI-VIRUS AND SPY WARE, WHICH I COULD HAVE GOTTEN OFF THE INTERNET FOR FREE.
Description of Work: THEY CLEANED AND DEBUGGED THE COMPUTER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0

$200

ALVIN J.
08/2005
4.0
computer repair
  + -1 more
ITS FINE. ITS NOISY AND I DON'T LIKE GOING IN THERE BECAUSE ITS NOISY. THE AIR CONDITIONER WASN'T WORKING. THE PEOPLE AT THE GEEK SQUAD DIDN'T KNOW WHAT THEY WERE TALKING ABOUT. MY HUSBAND KNEW MORE THAN THEY KNEW. WE STOOD IN LINE WAITING FOR THEM TO WORK OUT WHAT WAS WRONG. MY HUSBAND CALLED AHEAD TO GET THEM TO TELL HIM WHAT WAS WRONG, BUT THE GUY HAD TO KEEP GOING BACK TO LOOK IT UP.
Description of Work: WE TOOK THE COMPUTER IN AND THEY CHECKED OUT WHAT WAS WRONG AND TOLD MY HUSBAND WHAT WAS WRONG AND HE FIXED IT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

CATHERINE R.
07/2005
4.0
computer repair
  + -1 more
THE SALESMEN AT BEST BUY ALWAYS COME TO YOU, AND YOU ASK TO COMPARE THEIR PRICES, AND THEY ALWAYS SAY THEY CANNOT GIVE YOU A BETTER PRICE BECAUSE THEY ARE NOT ON COMMISSION. THEY SEEM TO HAVE THAT LINE MEMORIZED. THEY DON'T HAVE MY TRUST. THEY SEEM OVER-EAGER TO HELP YOU. YOU DON'T KNOW IF THEY REALLY WANT TO HELP YOU, OR IF THEY JUST WANT THE COMMISSION.
Description of Work: THEY CHECKED ON THE COMPUTER WHEN IT WASN'T WORKING WELL. WE ASKED THEM A FEW QUESTIONS, BUT THEY ALWAYS SAID WE SHOULD BUY A NEW ONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    888 HARRIMAN PL, San Bernardino, CA 92408

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    888 HARRIMAN PL, San Bernardino, CA 92408

    www.geeksquad.com/repair