Restif Cleaning Service Cooperative, Inc. is a 100% employee-owned cleaning company based in Arcata, CA that has been serving homeowners, commercial-industrial-retail businesses, governments, schools, and property managers throughout Humboldt County since 1983. Our specialties include carpet cleaning, vinyl/tile hard floor care, window washing, power washing, gutter cleaning, rental cleaning, water loss restorations, pet odor treatment, exterior building cleaning, and new construction cleanup. We also render contract cleaning services for commercial sectors, such as routine restroom cleaning, trash recycle/removal, vacuum services, and more. Contact us today for more information!
Response from Restif Cleaning Service Cooperative, Inc.
(Removed members name), It's been a pleasure serving you. Good luck with your move!
Joan B.
01/2016
4.0
house cleaning
+ -1 more
It has been a long time since I used them and I don't remember the details, but I remember being happy with the work. I think they did my carpets, but it must have been more than 5 years ago.
Description of Work: I think it was my carpets.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Restif Cleaning Service Cooperative, Inc.
Hi [Member Name Removed]! The last time we worked for you was 2005 at 1680 Ocean. We cleaned your windows for you :) We'd love to come to your new sight and give you an estimate for window and/or carpet cleaning. Hope this new year has been good to you so far. Great hearing from you!
kathleen K.
10/2015
1.0
carpet cleaners, house cleaning
+ 0 more
Restif Cleaning Service charged my debit card $112 for carpet cleaning they did not do.....they claim they cleaned a home i rented two months ago.....and today....(2 months later)....decided to charge my bank account........."FRAUD....BEWARE"...!!....they claim that they were given access to the residence ....i had the owner of the company on speaker phone with me and my apartment manager.....asking her how her technicians gained access to the property....when neither i or my apartment manger allowed them in....???.....Back in Aug 2015....I did make a cleaning appointment with Restif.......but then that same day.... canceled...and hired "A1 Carpet Cleaning" instead.....i am now "Suddenly" getting a bill...two months later.....!!!....."ARE YOU KIDDING ME".......when i demanded to speak with the cleaning technician....to have him describe the interior of the home and tell me "how" he gained access into the home.......Restif "HUNG UP" on me......."THANKFULLY"...!!.. i have "fraud protection" on my Bank of America account...and was refunded the total amount "stolen" from my account by Restif......also....my apartment manager said this is why she "stopped" doing business with this company long ago.....!!!!! Check out other Angie's reviews....this is "NOT" an isolated incident....!!!!!!!!!! pynnon.....
Description of Work: In Aug 2015, i made an appointment for Restif to complete a carpet cleaning job....then shortly thereafter, "cancelled" the job and hired A1 Carpet Cleaners instead......Fast forward "2 months later"...(today).....Restif fraudulently charged by debit card $112.00 for services they did not complete....when i demanded to speak to the cleaning technician to find out "how" he gained access to the rental home...and to "describe" the unique features of the interior....the owner of the Restif Cleaning Service Company "hung up" on me....."FRAUD....BEWARE"...!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$112
Kate L.
07/2015
5.0
house cleaning
+ -1 more
We've used Restif a number of times. Always been happy with the job. They are professional and take steps to protect our home during service.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bob F.
09/2014
3.0
house cleaning
+ -1 more
Within a couple of days I noticed a film on the windows. I also noticed gutters were not very clean. I have used this company a few times before and sometimes they are great and sometimes not very good at all. I think I will try somebody else next time.
Description of Work: They were supposed to clean windows inside and out. Also clean and wipe gutters.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$233
Response from Restif Cleaning Service Cooperative, Inc.
[member name removed], I apologize you're experience this service wasn't what it should have been. We do have a satisfaction guarantee and will come back free of charge to fix any problems or re-do our job, within 30 days of the service date. Again, I apologize and hope you'll reconsider using us in the future.
Michael N.
03/2014
5.0
ceramic tile, house cleaning, floor cleaning
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Marc M.
09/2013
2.0
house cleaning
+ -1 more
We moved into a new house, and with all the other cleaning and repairs we were busy with, we decided to hire someone to come and clean the two bathrooms professionally. The scheduling and administrative end of the service was fine, and the two young women who showed up to clean the bathrooms were polite enough and spent an hour and a half working when I asked for a "top to bottom" (exact words) cleaning, however long that took. The house is only five years old, and neither bathroom was filthy when they started; just the expected amount of built-up grime from a couple of years of use without a thorough cleaning. Now, to be 100% fair, my wife and I have somewhat different standards of "clean". When they asked me to have a look after completion, at a glance the bathrooms did indeed look cleaner. The drawers were wiped out, the mirror was clean, the chrome fixtures were shinier. HOWEVER... once my wife got to it the next day and actually looked closer, she started out disappointed and ended up livid. Basically, while they'd done a cursory job of cleaning, they hadn't gotten it anywhere near the level of clean I was expecting from professionals. For one thing, they hadn't put in the elbow grease to get all the soap scum off the tubs (you could tell because the water didn't bead until my wife had spent another hour or two at it). They had specifically mentioned to me that there were some scratches on the bottom of one tub they couldn't get off, but my wife managed to, so that was just a matter of not trying hard enough. They also hadn't touched anything they couldn't easily reach; they clearly hadn't touched one window and sill above a tub at all, they hadn't even dusted the top of the shower doors on the tub, and there were still cobwebs on the ceiling fan vents. In all, my wife spent at least another four hours cleaning the bathrooms and was left wondering what the two "professionals" had been doing for the hour and a half they'd been at work. I was merely disappointed; she was outraged, and insisted I make that clear in the review here. If you just want things given a once-over, maybe a Restif crew will do a fine job, but if it's a "pro" clean you're looking for, I wouldn't even consider using them again.
Description of Work: Cleaned two bathrooms, each with tub.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$90
Doug M.
05/2013
5.0
house cleaning
+ -1 more
They were professional, did a perfect job, and were very fast.
Description of Work: Had my windows cleaned inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Ronald D.
03/2013
4.0
house cleaning
+ -1 more
I did not hire this company. Their price was way too high. I have a small rug that needed cleaning, they didn't have the equipment to clean it and would have to send it out to be cleaned and charge me for that.
Description of Work: I called them for an estimate on house cleaning. There were two bids, one for an initial cleaning and a second for a monthly followup. Both bids were way higher than any other company. The person inspecting my house was right on time and very professional, but it took about 3-4 days to get an actual bid via email.
Rating Category
Rating out of 5
value
2.0
responsiveness
4.0
Cathy H.
03/2013
4.0
window cleaning
+ -1 more
The crew of two arrived on time. They took a look at the skylights and a few windows they would be cleaning and got to work. Initially they began cleaning the skylight without covering the floor and furniture underneath. I had to supply them with a drop cloth so that the grime didn't rain down on my furniture and carpets. They could not wash the outside because of the slippery conditions on my roof. So my windows did not look that much better, even thoug I knew they were much cleaner inside. They were polite and efficient.
Description of Work: I hired them mainly to clean my skylights, inside, which had some black mold.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Liz T.
01/2013
2.0
house cleaning
+ -1 more
Well, I just explained how it went in the above description.
Description of Work: After walking a young lady around the house explaining what I wanted done, including windows, I was sent an estimate of $270. They referred to this service as "deep cleaning". I am 72, retired, live alone, with arthritis and my house was getting very unkempt. I have a limited income, so having someone come in and "thoroughly" clean my house was a big event for me. The day of the cleaning, a young lady arrived alone, telling me that her partner called in sick, and there was nobody to take her place. She cleaned most of the day, and a couple of men came mid-day to clean the windows. Everything looked okay at first glance but after a couple of days, I was noticing many areas that did NOT get cleaned. I received a bill for $440! It turns out the windows were considered extra, a fact of which I was not informed. They agreed to compromise at $250, but I am still HUGELY disappointed, because I did not get a "deep cleaning". The supervisor was difficult to reach (unreturned phone calls) and their overall way of doing business is quite lackadaisical. It seems to me that if a worker calls in sick, they should call the customer and explain the situation and reschedule, rather than leave the entire job up to one person. Now I am out $240, and cannot afford to have the deep cleaning done that is SO needed. (I calculated 7 hours at $20 per hour, and $100 for the windows, which adds up to $240 which is $10 less than agreed to on the phone.... but so be it..... I AM AN UNHAPPY CAMPER!)
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$240
Steven S.
08/2012
3.0
house cleaning
+ -1 more
They did a thorough inspection & I tried to get an estimate at the time of the visit. He said he'd have to go back to the office & call me back in the morning. I never heard back from them. I did try reaching his office & his cell phone to check in & still haven't heard back.
Description of Work: I needed someone to clean my walls & ceiling
Description of Work: Shane was great and worked constantly without complaint. Though he arrived to clean the floors, the kitchen and ceiling, which included roof sinlights, Shane also cleaned the rugs, the tile floors, the bathrooms, the ovens and the windows inside and out. The house looked awesome. The guy knows how to clean.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202.5
Gregory G.
12/2011
5.0
house cleaning
+ -1 more
I spent under $75 to clean the house. They did the inside and outside of the window, the gutters and the spider webs. For the business I spent $1500 because it is a 3 story building. I checked their background and they are bonded and insured which is very important and most of them are not. They have been in business for many years. I checked the referrals personally in my own network before I hired them. They do really excellent work and they are very professional. They come in and they are very careful when they move things. They do the windows and whatever it is that is needed for your computers or furniture. I appreciate their diligence and their air. They are just spotless. Everyone who look at it is just very pleased with the degree of cleanliness and product they leave behind. I have no complaints at all. In my office building there was one blind that had come off but I was standing there and watching them do it. I don’t hold them responsible for it and it has happened before. There was nothing broken that I would hold them responsible for. They did good work and I have referred them to co-workers and friends. I collected three bids and they were the lowest bid by a modest amount. This is the 3rd year I am using them.
Description of Work: I used the services of Restif Cleaning Service Co-operative Inc to clean my home two weeks ago and my office building last week.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Window Cleaning,
Skylights,
Carpet Cleaning,
Blind Cleaning,
Oriental Rug Cleaning,
Pressure Washing,
Upholstery Cleaning,
Masonry,
Gutter Cleaning
FAQ
Restif Cleaning Service Cooperative, Inc. is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Restif Cleaning Service Cooperative, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Restif Cleaning Service Cooperative, Inc. offers free project estimates.
Yes, Restif Cleaning Service Cooperative, Inc. offers eco-friendly accreditations.
No, Restif Cleaning Service Cooperative, Inc. does not offer a senior discount.
Yes, Restif Cleaning Service Cooperative, Inc. offers emergency services.
No, Restif Cleaning Service Cooperative, Inc. does not offer warranties.
Restif Cleaning Service Cooperative, Inc. offers the following services: Residential and commercial carpet & floor cleaning, window wash, skylights, pressure wash, tile, rug cleaning, masonry & blinds.