JR Fencing

JR Fencing installed a large expensive fence in Oct of 2023. It looked great initially. However we began to see large pools of water around the fence in 4 or 5 spots. It turns out they cut the main water line to our barn during fence construction and just filled in the hole without fixing it or letting us know. They came back and repaired the pipe, but did the repair poorly and it leaked again immediately creating lots of mud and water loss, with no water to the barn for our horse. They also cut irrigation lines in several places and poured cement around the cut pipes without fixing them or notifying us. It is now June 2014 and we are just finding all the broken pipes. In addition, the lumber posts that were used for the fence have warped over time and have become curved, giving the fence a sloppy crazy look. One gate post has become so curved the gate won’t close much less latch. I took off at least an inch off the inside of the post to allow the gate to close but about a month later the post has further warped and the gate won’t close again. JR Fencing has refused to replace the post or fix it in any way after more than 10 phone calls and messages and emails over the last 6 months.

Neighbor and I were splitting cost to replace fence, plus neighbor was getting a new gate. It took a week for company to call back and 5 weeks to come out. I indicated to owner and wrote on the contract that it was to be split and cost of gate was to be paid by neighbor. Upon completion of work I promptly paid my share. 36 days later the company called me and said neighbor hadn’t paid. Owner said he did not remember our conversation and their contract was with me and if payment wasn’t there in 2 days they were going to take me to small claims court. I talked to neighbor and related what fence company told me and they said they would pay that day. I was very clear about payment arrangements verbally and on paper, right from the first contact. If the neighbor doesn’t pay the fence company is going to sue me even though I paid immediately. I will never use this business again. They refused to even contact the neighbor.

Prompt response for estimate. Crew arrived as scheduled ontime. They were very efficient on tear down and removal. Lead carpenter was well skilled but did not speak english. He was not clear about the extent of the work and we resolved it through the helper who spoke english. The new fence went up the same day. The boards were construction common redwood, and there were 4 boards out of the 74' that I feel are subpar. A connecting side fence end post was not adressed and I did not get a timely response on the call back . Overall acceptable value for price.

Lowest of three estimates, they replaced a section of damaged fence. Work was completed quickly due to a cancellation. Matches existing exactly. Nice job.

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