Zajic Appliance Sales & Service

I trust these guys may be the best way to put it. They have been around a long time. Very professional...

Friendly efficient service, but very expensive. Based upon all of the comments I read about Zajic having great prices, I was floored to be charged almost 7 times what it would cost me to do it myself. With a $35 replacement icemaker mechanism and a screwdriver, I (or any homeowner) could easily have made this same repair in 10 minutes. You just have to unplug it and remove three screws. I foolishly decided that it would be nice just to hire someone to do it, then I wouldn't have to get the part myself. However, Zajic charged me $232 for the same 10-minute job and part. I think that writing up the invoice took longer than the job. I clearly should have pinned Zajic down on their prices before allowing them to send a service technician, but I don't know what would prompt anyone to claim that these are good prices. I was expecting the price to be about 3 times what it would cost me to do it myself, but this was almost 7 times the cost. I might still consider Zajic for certain types of work, but definitely not for anything that I can do myself.

Very well. Gary from Zajic is a real pro and a credit to his company. I will come back to Zajic after this experience.

Overall, our new appliances were held in their storage until my kitchen contractor needed them; my 1 year old dishwasher was eaten by rats (all of the plastic parts). They took it in, fixed it, and delivered it when the new kitchen was ready. I am extremely happy with everything about Zajic Appliances.

After coming out a couple of weeks ago to look at our dishwasher, it ended up acting up later and needing the further repair. Pete came out and was professional and very friendly and did a nice job fixing the pump that needed changing.

Super Service, They accomodated our crazy schedule. Justin arrived and was quick to diagnose the problems, the part was ordered and again they accomodated our schedule to finish the repair. Justin returned with the part and even called the Manufacturers repair line to confirm the part was correct and was re-designed by Whirlpool.

Omar diagnosed the problem with my oven and replaced the ignitor in about 15 minutes. He was on time, very knowledgable and friendly. I would definitely use Zajic again.

The repair man provided some assistance, but didn't fix anything at the appointment. He said to call if there was any issues in the future, and they would continue to try to fix it for no extra charge.

Everything went great. A live, very nice person answered the phone when I called, got me an appointment quickly, and the serviceman was polite, professional, clean, and efficient.

It was a good experience even though we were without the oven for a few days. The dispatch people were very pleasant, as were the two gentlemen who worked on the appliances. We felt that they were proud of their Angie's List rating, and made sure that we were happy with the repairs. We felt the dishwasher information was an added bonus, and the repair still came in under the quote. My adult children were there throughout both repairs; and agreed that we had a great experience with Zajic's.

The phone call to set the appointment was handled professionally. The repairman was on time and helpful. He diagnosed and solved the problem by cleaning the internal connections to the control panel. He worked quickly and did not leave a mess. We appreciate that he did not try to sell us a more expensive new part that we did not need, and he was knowledgeable about the approximate cost of the part if and when it is needed. We would definitely use this company again for home appliance repair.

well, justin showed up on schedule. he listened, disassembled the washer, repaired it with a pump that he had on the truck (which with so many brands out there), i figured he wouldn't, but he did. anyways, justin was great to deal with and very pleasant. so now i know zajic appliances also works on everything else in the kitchen, so they're the ones i'll call from now on.

Came on time and finished in a timely manner.

Very good work. Competitive pricing, prompt and congenial service man.

Except for the start time everything went well

He was very professional and treated a simple request with respect.

The technician arrived on time and worked efficiently. He checked a number of appliances to be sure they were operating correctly and made several minor repairs. He also came up with an "outside the box" solution to fix my dishwasher doors, both of which wouldn't stay open because they hadn't been installed correctly. I was impressed with his creativity as well as his determination to find a fix for me. His charges were very reasonable plus I got a 10% discount because I found Zajic Appliance Service on Angie's List.

I had called another company who did not want to deal with a newer model GE because they apparently have computers in them. I was pretty sure that the problem had nothing to do with a computer problem so when I called Zajic I asked to speak with someone who actually does the repair work. They put me right through to one of their repair persons. I explained the problem & he told me he thought it was exactly what I thought the problem was. I was then given back to the scheduler who set up the appointment. Gary came out to fix the fridge. He was not the person I had talked to on the phone, but figured out the problem right away and melted the ice that was blocking the drain. When he was done he noticed that there was air coming through the flap where the ice & water come out & he fixed that, too. Gary was so kind which is especially important to me as I have a chronic health condition and was not feeling that great. I asked him if he would install the new filter I hadn't been able to get to & he did that as well. But, what really impressed me was that he fixed one of the doors under the sink that hadn't been closing right for years. He just looked at it and in 3 seconds had it closing without me asking him to. I exclaimed "that's been driving me crazy for 6 years"! and he replied " I've only been here 5 minutes & it was driving me crazy". How cool was that!

I had to call them to postpone the trip, then called again an hour or so later to tell them the trip was on -- and they were able to work it out for the same time!!! Very friendly and very accommodating!!!! The service man was quick, efficient and friendly. I would highly recommend them!

Spin cycle did not work. Service man quickly pinpointed the problem and had the parts with him to fix it. Great job!

I called Zajic appliance service because they got good grades on Angie's list and because they offered a coupon. David came within the two hour window quoted over the phone. He was polite and informative. He immediately discovered my problem (fridge was warm-freezer was fine) and replaced the part needed. The part I needed was expensive ($110) but it was great to have it already on the truck and ready when needed. I would use this company again if I need other appliance repairs.

The company was very professional and responsive. The technician arrived on time and was most efficient and knowledgable. He did the repair, but suggested we might consider purchasing a new refrigerator rather than continue to repair our 20 year old model. HIs advice was greatly appreciated.

These guys were rock stars. I made the mistake of buying a dishwasher from Lowe's and trying to have their "professional" installers install the new one in the place of an ancient existing one that's been there since the early 1970s. The Lowe's installer came to the house and whined like a baby about how the old one was behind a layer of linoleum and it would be really hard to get it out, etc., etc. He said it was technically possible to get it out, but that they couldn't take on the liability of using a sawzall and possibly damaging my cabinets, linoleum, etc., etc. (He came in a personal vehicle and it also seemed like he didn't really have any tools and stuff necessary for that kind of work -- his truck had pretty mag wheels, though -- maybe it's good for cruising or something). I said, "Thank you, you can leave now" and immediately called Zajic's. The Zajic guys (Alex and Rick) arrived in a huge WORK truck that must have been loaded with every kind of tool and supply under the sun. They had the old dishwasher out within 10 minutes, without damaging anything -- not even scratches on the floor -- and without whining about how hard it was. They then had to work through some existing plumbing problems and electrical problems -- and had almost all of the tools and supplies they needed right in the truck (which was impressive). There was one weird plumbing piece they didn't have (plumbing is like that), but they were apologetic, and stopped the clock on the service call while they went to their supplier to get it (they got back in 17 minutes). They then proceeded to install the new machine, hook it up, test run, check for leaks, etc. (During this time, one of the guys was hooking up my washer/dryer -- a much easier job -- but he was fairly meticulous. ) I was there the whole time, and it was clear to me that they actually knew what the h*** they were doing. Given the length of the service call, and some of the problems they encountered in replacing the ancient dishwasher and associated ancient plumbing, the price was VERY reasonable, and they honored the 10% AL discount AFTER calculating the cost of time and materials. These guys were extremely professional and really knew what they were doing, and the cost was very reasonable given what the job was. Next time I will save myself a headache, and just buy my machines from Zajics and have Zajics install them instead of wasting time with Lowe's or Home Depot.

The tenants reported that the dishwasher would not drain. My usual appliance repair company could not schedule an appointment until 4 days out. I found Zajic Appliance Repair on Angie's List and they were able to schedule an appointment for the next day (Saturday) with a 4-hour arrival window (11-3). But, they said I could call back Saturday morning to get an updated 2-hour arrival window. When I called Saturday morning, they gave me an updated arrival window of 1-3. They also called later to give me a 20-minute advance notice that their tech was enroute. Their tech was on time, professional, and personable. He quickly diagnosed and fixed the problem. He also ran the dishwasher through a cycle with a special cleaning agent to help prevent future drainage problems. This was the first time I've used Zajic Appliance Repair -- it won't be the last. Great service at a reasonable price.

They are good, and have been around a long time.