Yancey Home Improvements, Inc.

Great experience from start to finish. I was impressed with the knowledgeable staff. When they came out for the quote they explained everything well and made the process quite easy. They said it would take 5 days to complete my roof however that happped to be at the beginning of the Covid shutdown and they brought out 2 crews and completed it in 2 and a half days. They may have had to rush to finish but you wouldnt know it as the roof came out perfect. I am very happy and would for sure recommend them.

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They understand having a true professional as your sales representative makes all the difference. They were not our number 1 choice going into a round of three proposals, but Yancey's sales rep Randy worked harder to earn our business and even though his price was significantly higher we selected his firm. His bid was higher because he took more time to see issues that would have to be dealt with eventually such as the need for plywood to replace wood slats. We'd rather have a true assessment of what we faced prior to work beginning than learning while the job was under way. Randy asked if we planned to remain in the house or looking to sell in the near future. Saying we planned to stay changed the nature of the job and his bid.