TruGreen Lawn Care - 5720

Worst customer service I have seen from a company. Good service at seeing you up but even getting someone out for our first service took a month and countless calls. Just had our follow up service took several weeks and calls to the call center to schedule with no response. Only got someone out by texting the rep that came out last service. Then on the follow up spray the only sprayed 1/4 of the committed area and haven’t been able to get someone to come back out. The call center appears to not communicate to the service department and only takes the call to move on to the next call. They commit to schedules to get up of the phone resulting in another call days later after a no show.

The office staff is rude and unprofessional. I will not spend my money on a company who treats their customers rudely.

The office staff is rude. They showed up at our home unannounced to up sale us.

They did great, it turned out good. They came out shortly after we questioned them. They’ve been taking care of the lawn over there now for several months. We’re pleased with them. We plan to continue to using them.

I HAD A REALLY GOOD EXPERIENCE. THEY SHOWED UP ON TIME AND DID THE JOB THAT THEY WERE SUPPOSED TO DO WITH PROFESSIONALISM. ALL IN ALL, THEY DID A GOOD JOB.

THEY TOLD ME IN ORDER FOR THE TREE TO BE RIGHT, I WOULD HAVE TO USE THIS COMPANY A FEW TIMES A YEAR FOR FIVE YEARS. THEY DID NOT SPRAY THE RIGHT THING AND NOW MY TREE IS NO LONGER AROUND.

THIS COMPANY DOES WONDERFUL, QUALITY WORK ON MY LAWN. I THINK THAT THE PRICE IS A LITTLE HIGH, CONSIDERING THEY DO NOT CLEAN UP ANY GRASS CLIPPINGS OR LEAVES.