Thomas Allen Pro AV Networking

Technician showed up on time and work was completed in a timely manner and to my satisfaction. I would definitely hire them again.

We had our home wired for internet connection with CAT5 and CAT6 cables when it was built but Comcast refused to connect their modem to our On-Q cabinet saying there was an issue with our On Q cabinet. Comcast said we would need a second service call to resolve the issue. We set-up and paid for a second service call with Comcast but they still insisted we use a wireless set-up stating they did not fix wiring issues. After some debating we hired Thomas Allen's company to connect us to our house wires. His team was quick, efficient and neat. We also had them come back to set-up an OTA aerial system for our house so we could "cut the cable". The price of the services were reasonable and the work was well planned and completed with our satisfaction clearly one of the company's goals. The installation has a 5 year warranty and the products they installed have a 3 year warranty. Thomas and one of his technicians, Matthew were very helpful answering questions and explaining what they had done and how it would function for us. I would use them again for any networking issues.

The work done was excellent as well as the customer service provided!

If I had known how quickly and efficiently our antenna could be repaired, I would have done it long ago. Best money spent this year!

First tom tried to save me money by making the original antenna work. That was unsuccessful so he installed a new antenna. Then he rewired the attic space to focus the wires to a central location so i could add rooms in the future.

Thomas Allen Pro did a great job. We wanted an Ethernet jack brought into another room, and even with the irritating proprietary stuff Comcast set up, TAP was able to make it all work for us. They were prompt, efficient, and affordable. The only small complaint I have was that the tech didn t wear a mask. Besides that, everything went swimmingly.

Prompt, high quality

PROMPT AND EFFICIENT SERVICE

John A.

Thomas knows his stuff and is very customer service oriented. Tidy as he works. Concerned to make sure all needs are met. He's not a cheap resource but he's a valuable resource.

work was done in a professional and expeditious manner.

Thomas was good about letting us know his schedule. He is very skilled and knowledgeable in what he does and is very personable. Great customer service!

Responsive, Accommodating Professional - in very simple terms they do great work, Very Happy !!

Tech was knowledgeable

Great communication, prompt replies, Thomas visited to review and estimate the project the same day I requested, implementation was done just a few days later, all very well structured and smooth.

Thomas and Matthew are amazing fixed my problem in a timely manner couldn t be happier with the results I will definitely use them in the future!

These guys are great.

Matthew was punctual, professional, and very persistent to make certain antenna was installed in the best location to maximize the number of channels.

Very friendly and helpful.

Matthew was exactly on time and was certainly knowledgeable for this job. I had contact with the owner previously and was most happy with the exchange. I certainly would recommend this deal for any work needed on your television or Wi-Fi!

Very professional service. Great results with my new antenna!

The owner and the service rep were both very professional and honest.

Great company! Customer service is top notch. All questions answered and install was great. Everything works great. Would highly recommend this company.

They did a great job! Met to get a rough quote and they were able to show up to do the job just a few days later. Excellent work!

Response time was fast and great communication! Very good in-person customer service!