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The Trenchless Co

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

Sewer problems? Drains Backed up? Trenchless Company specializes in sewer and waterline repair and replacement without digging! We have a full service drain cleaning and rooter division with professional service technicians available 24/7. We service both residential and commercial customers in Sacramento and surrounding areas, San Francisco/Bay Area and San Jose. In addition, we are licensed in the state of Nevada to service the Lake Tahoe and Reno community. We have the most cutting edge technology to handle all of your plumbing, sewer and drain cleaning needs. To learn more about our company, visit our website at www.dontdig.com or call us today at 1-888-DONTDIG. The Trenchless Company was established in January 2000. The owner Max Greenberg is a third generation plumbing contractor locally in the Sacramento area. His inspiration for The Trenchless Company came to him while he was working at his father's plumbing company. He came across a new technology called Trenchless that allowed damaged sewer and waterlines to be replaced without digging. Max realized the importance of this new technology as it relates to the plumbing industry and envisioned forming a plumbing company around it. The Trenchless Company was founded on utilizing the latest technology available to solve their customers plumbing problems with less destruction and mess to their property.

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Drain cleaning for sewer, kitchen, laundry, tubs, showers, hydro jetting of drain lines, copper re-piping, restoration, video pipe inspections, toilet stoppages, sewer clearing, trenchless sewer & water line replacements, spot repairs & sectional replacements on sewers, directional drilling & boring for all types of pipe installation, tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 142 reviews

John S.
05/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced sewerline. That part was good. The finishing up was not so good.I needed to re-level my yard and I also had a small sink hole.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Response from The Trenchless Co
[Member Name Removed], Thank you for the feedback and just wanted to let you know we appreciate your business! I’m sorry that the grass slumped after the install. I will take your feedback to my install manager and work on a resolution for future customers. Thanks again for the business and I hope you’re having a great weekend! Sincerely, Max Greenberg Owner- The Trenchless Co.

Young S.
03/2016
4.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: They identified a blockage in the sewer pipe under the concrete slab of the house. They jackhammered through the slab, found the cause (a small hole that had let in pebbles that blocked the line), replaced it, filled around the new pipe section with pea gravel and filled back the hole in the slab with concrete. While they were not the cheapest, they were very professional. They arrived on time, worked quickly, were very clean. A few days later, it blocked up again, but they immediately came out, and under the warranty, cleaned out a couple of loose pebbles that caused the blockage and made sure it was pressure cleaned from one end of the house to the other.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from The Trenchless Co
Dear Mr. [Member Name Removed], Thank you very much for your feedback on Angie's List. I also want to thank you for your business and choosing our company. I apologize that you had a backup after the repair, but thank you for your understanding. From here on out your sewer issues should be solved permanently. Thank you again for choosing The Trenchless Co., hope you are having a great week!

David R. B.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Trenchless Co
Thank you for taking the time to rate our company! Your feedback is extremely important to us. Thanks for choosing us! we appreciate your business. Sincerely, Max Greenberg Owner-The Trenchless Co.

Tonya A.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were exceptional from beginning to end. We found them to be trustworthy and forthright. They gave us options to choose from and didn't pressure in to any decision. We used them to fix our issue and have never been regretful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Trenchless Co
Dear Ms. [Member Name Removed], I just wanted to take a moment to thank you very much for the great review. We are constantly training on customer service throughout the company - from the call center to the technicians in the field and I'm glad to see that your experience was everything that we shoot for as a company. I will be sure to share your review with our staff at our next company meeting. Thank you for choosing The Trenchless Co., we appreciate your business! Sincerely, Max Greenberg Owner - The Trenchless Co.

joan Y.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: they came quickly and cleared roots from our sewer. They are a very good company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Trenchless Co
Dear Ms. [Member Name Removed], Thank you for sharing your experience with other Angie's List members looking for a good plumber in the Sacramento area. We all appreciate your business and look forward to working with you in the future should you ever need our services. Sincerely, Max Greenberg Owner - The Trenchless Co.

Mark L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service 6/15/2015. Cost $6500. Installed a new sewer line and a new water line through a trenchless system, connecting the city lines and the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Trenchless Co
Dear Mr. [Member Name Removed], Thank you for choosing our company for your Trenchless Sewer Line replacement and for the A rating on Angie's List. Reviews are the most important feedback we can get to make sure we are delivering outstanding customer service. Thank you again for your business, we truly appreciate it! Sincerely, Max Greenberg Owner - The Trenchless Co.

Connie N.
11/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Attempted to clear drain, didn't work. Quoted us 1100.00 My husband and bro in law cleared it. They came back @ 100.00 ran the snake and it was done.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from The Trenchless Co
Dear Mrs. [Member Name Removed], Thank you for taking the time to post a review on our company. I'm glad we were able to help out after your brother-in-law exposed your clean out and we were able to get your line flowing. If you ever need our services in the future, please give us a call. Thank you for your business! Sincerely, Max Greenberg Owner - The Trenchless Co.

Malia K.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Drain clean out - everything met or exceeded my expectations and I was surprised at the level of professionalism - highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from The Trenchless Co
Dear Ms. [Member Name Removed], I'm glad we were able to take care of your problem and exceed your expectations when dealing with an unfortunate plumbing issue. If you have any issues with your plumbing in the future, don't hesitate to call - we will always take care of you. Thank you for choosing our company and for sharing your experience with the Angie's List community. Sincerely, Max Greenberg Owner - The Trenchless Co.

Jan H.
10/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Got a proposal. Technician quit company. Called 3 times for someone to call me back. Never happened!
Rating CategoryRating out of 5

Response from The Trenchless Co
Good afternoon [Member Name Removed] I was sent your review and wanted to reach out to you. I apologize for the lack in communication between you and our company. If you call in for services, an estimate, or questions we are here to help whether the technician works here still or not. I have gone over your feedback with my office staff and will be training on the issue so we do not repeat this mistake. If you are willing, I would love to speak with you regarding your estimate or questions. I am available by phone or email. whitney@dontdig.com Whitney Kainani Kanoa Customer Service Manager

DENISE V.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Trenchless Co
[Member Name Removed] Thank you for A rating! I’m glad you were satisfied with our services. Max Greenberg Owner- The Trenchless Co.

Madelyne C.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Our kitchen sink and disposal were clogged. They ran a snake, however, the one they had with them was not long enough. They went to their shop got a longer snake and returned within an hour and completed the job. The technicians were professional, friendly and efficient. I would recommend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Trenchless Co
Dear Ms. [Member Name Removed], Thank you very much for taking the time to review our company. I apologize that we did not have a long enough cable on our snake the first time we were out. Thank you so much for understanding the situation and the A-rating. If you ever have need of our services in the future, please don't hesitate to give us a call. Hope you are having a great week! Sincerely, Max Greenberg Owner - The Trenchless Co.

Frances B.
04/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I had all the old outgoing pipes under the house replaced. They made everything right eventually, but it took six additional appointments after the work was done. After the guys left, I noticed that the toilet was put back on crooked and the opening under the sink was much bigger than anticipated. This made me wonder what might be amiss with what I couldn't see. When the technician inspected the work that had been done, he found that some of the work had not been done properly. He apologized and said they would close up the wall under the sink--not part of the original estimate--to make up for the inconvenience. The work was corrected, and an appointment made to close up the wall the next day. No one showed the next day. I called and rescheduled. After the wall was closed up, I noticed that the toilet had cracked at one of the bolts and up the siphon and that the toilet seat had been scratched in several places. The technician said he saw that the toilet was cracked when he put it back on after the work was redone. Trenchless replaced the toilet and seat at no charge. When I first sat on the toilet, I heard a cracking, crunching sound. It was probably just a bit of debris under the toilet, but, given what had already happened, I called Trenchless just to have it on the record. Everything seems fine now, but it would have been nice to have things done right the first time.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from The Trenchless Co
Dear [Member Name Removed], First of all, I wanted to apologize that your project did not go quite as smooth as we had all hoped, and for any inconvenience along the way. I would also like to thank you for taking the time to give us the feedback regarding your experience, so that we can make improvements to our process where needed. I also appreciate your understanding and working with us while we were correcting the issues that came up during the project. Thanks again for your business, we all appreciate it here at The Trenchless Co. Sincerely, Max Greenberg Owner - The Trenchless Co.

Renee C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I was having a problem with my pipes. They came out and snaked the line. They also included looking at the pipes from my house to the sewer to make sure there was no tree roots or other things that could cause problems with my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Trenchless Co
[Member Name Removed], Thank you for the review on our services! We appreciate your business. Hope you’re having a great weekend and if you ever need our services don’t hesitate to give us a call! Sincerely, Max Greenberg Owner- The Trenchless Co.

Jim M.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned a kitchen drain. Service was outstanding.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0


Response from The Trenchless Co
[Member Name Removed] Thank you for taking the time to review our services! I’m glad that you were completely satisfied and hope you’re having a great weekend! Sincerely, Max Greenberg Owner- The Trenchless Co.

Kenneth R.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Inserted a new liner inside a drain after removing roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from The Trenchless Co
[Member Name Removed], Thank you for taking the time to review our services! I’m glad we were able to get your sewer issue resolved permanently without digging. Hope you’re having a great weekend and just wanted to let you know we appreciate your business! Sincerely, Max Greenberg Owner- The Trenchless Co.

Cheryl S.
07/2009
5.0
plumbing
  + -1 more
Vincente did a wonderful job. I am afraid to go in the basement so he did not make me go down there and he locked up when he was done. I will definately use this company again when I get my dishwasher and garbage disposal.
Description of Work: Boutght refrigerator from Sears. Sears did not do water installation so called Trenchelss Co. I checked credentials on Angie's list and BBB. I called the company and was told they would come out today which is a Saturday and not charge higher weekend rates and would be out within the hour. Vincente Salas came out on time and was neat an professional. I told him what I needed and he gave me his estimate. He installed water system to my refrigerator so that I have water and ice. He was very nice and helped me put in the water filter that came with it and turn on the ice maker. He was very informative when I asked him about the pipes in my home as well. I just loved his work and his attitude.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300.67

Michael M.
02/2009
5.0
drain pipe
  + -1 more
It started well. They estimated $7,400 for the sewer replacement and installation of a drain. It turned out that the city sewer line was farther from my house than the company's people expected, so they charged an extra $3,000 to extend my sewer line to reach the city's sewer line. Then the city's public works employees asked the company to do more work before the city would sign off on the permit. The company charged me $7,000 more to do that work. After the work was done, the company reimbursed me for their profit and overhead. I believe that Trenchless did the best they could under the circumstances.
Description of Work: Sewer replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

JIM R.
10/2008
5.0
plumbing
  + -1 more
Plumber arrived on time and was able to diagnose the situation rapidly. Strong odor coming from underneath the house was the result of standing waste water from broken sink drain line. Access was difficult due to tight crawl space under house. Plumber returned following morning, as agreed, to perform repair. He completed this difficult repair, under challenging working conditions, within 3 hours. Work included treating contaminated soil and odor abatement. Plumber was professional and cleaned up properly after work was completed.
Description of Work: Replaced rusted out section of cast iron kitchen sink drain line under the house with new ABS pipe. Pumped waste that had accumulated under house into sewer. Treated dirt under house where waste had been.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,269

Response from The Trenchless Co
THANK YOU FOR TAKING THE TIME TO POST YOUR EXPERIENCE WITH OUR COMPANY. WE WORK VERY HARD TO TRY AND MEET OR EXCEED OUR CUSTOMER’S EXPECTATIONS; WHEN IT COMES TO CUSTOMER SERVICE, QUALITY WORKMANSHIP, AND RESPONSE TIME! AS YOU KNOW REFERRALS ARE THE BEST WAY TO GAIN NEW CUSTOMERS, AND I JUST WANTED TO TAKE THE TIME TO SAY “THANK YOU” FROM EVERYONE HERE AT THE TRENCHLESS CO. IF YOU SHOULD NEED ANYTHING IN THE FUTURE OR KNOW OF ANYONE THAT COULD USE OUR SERVICES PLEASE DO NOT HESITATE TO CALL. MAX GREENBERG-OWNER THE TRENCHLESS CO. 916-455-4433

CHRISTINA W.
08/2008
5.0
plumbing
  + -1 more
I used them last year and recently. They came right away when I phoned them. The plumbers were polite and they got the job done. My partner dropped a toothbrush in the toilet and that is why they came out.
Description of Work: They came and repaired our toilet and that was it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

JAMES S.
04/2008
5.0
sewer cleaning
  + -1 more
Called for an appointment for a free video inspection of our main sewer line (had an Angie's List coupon). Vince arrived twenty minutes late for our appointment but immediately apologized for the delay while introducing himself upon arrival. He promptly began setting up the video equipment necessary for the inspection of the sewer line. Vince located a hairline crack near the clean out but otherwise found no damage to the sewer line. Vince addressed all our concerns and answered in great detail our questions regarding a trenchless sewer line vs a traditionally dug sewer line. An estimate was given for repair on the hairline crack and another to replace the entire sewer line. We were reassured neither had to be done at this time as there was no roots present nor the sewer showed signs of closure. We were quite pleased with Vince's professionalism, knowledge and courtesy, and the lack of pressure to replace something before it truly needs to be.
Description of Work: Called for a free video inspection of our main sewer line.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George P.
07/2007
5.0
drain pipe, excavators
  + 0 more
The Trenchless Co. was thoroughly professional throughout this process. They provided the most detailed estimate based on a free video inspection of the sewer main (others wanted to charge me over $300), identified of the route of the line through a sensing device, and actually measured the length of the line. Their price to do the job was also substantially less than the other estimates I got, which ranged from $5,800-$6,250. The technician who did the estimate was very knowledgeable and answered all my questions without any impatience. The office staff was also very professional and informative in my dealings with them over the phone. In short, The Trenchless Co. Did an excellent job with superior customer service and minimal turnaround time at the best price.
Description of Work: Frequent toilet back-ups caused by root intrusion into my sewer main required a replacement of the whole line. The Trenchless Co. dug a small trench for the beginning six feet or so before the line turned 90 degrees and went out towards the street, and performed a trenchless replacement of the 55 feet that connected from there to the city line. They replaced the original clean-out next to the house and installed two new ones, one at the 90 degree turn and another at the city tie-in. Included in the total price was the city permit, replacement of the small section of concrete on the walkway that they had to cut, and back-fill of the dirt dug up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

BOB B.
01/2007
5.0
drain cleaning
  + -1 more
They were on time did their work promptly and cleaned up when done. They said I probably won't have to have the drains cleaned again for four or so years. My plumber advised me to do the pressure wash.
Description of Work: First the kitchen & clothes washer drain was snaked out then a pressure wash was done using a pump in the truck (the water was heated). They had a TV scope that allowed them and me to see the condition of the drain pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CINDEE S.
01/2007
5.0
drain pipe, plumbing
  + 0 more
The company was fast acting, professional, and had good communication with me. They performed the service well.
Description of Work: The company put a new sewer system, trench-less, in. They also performed a free inspection of the pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

LAILA M.
11/2006
5.0
plumbing
  + -1 more
The first they came out I paid for them to come even thought no work was completed. They could not find the clean out. Another group of guys came out a second time they found it. I was then charged about $500 to have him push water inside the plumbing. I don't think the correct work was done. After reading my report on AL, the company contacted me to correct this issue. He came out and fixed everything and now the work is great! I definitely appreciate it!
Description of Work: Clean out the plumbing of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from The Trenchless Co
PLEASE READ THE ENTIRE MEMBER COMMENTS. WE ADDRESSED HER CONCERNS, WHICH IS OUR POLICY FOR CUSTOMER SERVICE. IN THE END WE DID END UP PERFORMING WORK FOR HER AND SHE WAS VERY HAPPY. THE TRENCHLESS CO. TAKES CUSTOMER SATISFACTION VERY SERIOUSLY AND APPRECIATES ALL FEEDBACK FROM OUR CUSTOMERS GOOD OR BAD.

LYNN C.
10/2006
5.0
plumbing
  + -1 more
Rob and his co-worker were both very professional, performed the work on time, completely cleaned up the garage and outside areas used for staging, and gained access under the house. The new line works great. The Trenchless Company was recommended to me by a friend, and I certainly recommend them to others. They were the second company I called, were reasonably priced, and seemed very knowledgeable about the source of the plumbing problems.
Description of Work: Replaced main plumbing line under house and connect to all lateral lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,180

Contact information

6201 Elvas Ave, Sacramento, CA 95819

www.dontdig.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Excavating,
Septic Systems,
Generator,
Water Heaters

FAQ

The Trenchless Co is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 12:00 AM

Monday: 7:00 AM - 12:00 AM

Tuesday: 7:00 AM - 12:00 AM

Wednesday: 7:00 AM - 12:00 AM

Thursday: 7:00 AM - 12:00 AM

Friday: 7:00 AM - 12:00 AM

Saturday: 7:00 AM - 12:00 AM

The Trenchless Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Trenchless Co offers free project estimates.
Yes, The Trenchless Co offers eco-friendly accreditations.
Yes, The Trenchless Co offers a 10% senior discount.
Yes, The Trenchless Co offers emergency services.
Yes, The Trenchless Co offers warranties.
The Trenchless Co offers the following services: Drain cleaning for sewer, kitchen, laundry, tubs, showers, hydro jetting of drain lines, copper re-piping, restoration, video pipe inspections, toilet stoppages, sewer clearing, trenchless sewer & water line replacements, spot repairs & sectional replacements on sewers, directional drilling & boring for all types of pipe installation, tankless water heaters.

Contact information

6201 Elvas Ave, Sacramento, CA 95819

www.dontdig.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM