Shields Electric

We were very happy with their service & would highly recommend them.

I sent two messages, both of which went unanswered. So I found someone on Home Advisor.com to do the work. So much for Angier's list. I will not be renewing my membership.

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One morning last week, the lights in several parts of the house flickered and then went out -- but the circuit breakers hadn't opened. Having done some electrical work myself earlier, I was very concerned that some error of mine had caused a short somewhere in the house, with the potential for starting an electrical fire. Based on Angie's List, I selected Shields Electric because of reviews and the fact that they were very close to my house. I called Jeff Shields and talked with him about my problem. Fortunately he was able to come to my house within an hour and start the search for the problem. Jeff first looked at the work I had done, checking to see if I had done anything wrong. While my work was okay, Jeff took the time to show me how I could have done it better (e.g. closer to best practices) and fixed my work as a demonstration. Jeff then tested several circuits around the house and moved out to the main breaker panel. After de-energizing the panel, he systematically checked the circuit breaker connections and the panel wiring. Jeff came to the conclusion that the problem was in the SMUD meter or somewhere "up-stream" of my house panel. He recommended that I call SMUD and have them come check their equipment -- and he suggested what I should say to get SMUD's prompt attention & response. Jeff left to go to other business and I called SMUD -- which had two service trucks at my house by 1 pm. As Jeff requested, I called him and he was able to come back to my house while SMUD was there. SMUD determined that there was a serious problem in the underground transformer vault in my front yard and went directly to repairing the problem. (( Commendations to the SMUD workers -- very timely, communicated clearly & fully to me, and did good work on their repairs.)) While SMUD had the power off to the house panel, Jeff was able to work with the master switch and found a different potential problem that he corrected before it could cause me more trouble. I really appreciated Jeff's work: He came very quickly when I was seriously worried about danger to my house & family, took the time to educate me on my house electrical system, correctly diagnosed the problem and gave me the instructions to get SMUD to deal with it, and then came back later to give an extra effort to make sure my system was going to be more reliable. His charge of $233 was quite reasonable for quick response and quality services provided.

He was totally professional both times. I highly recommend him.

I did not receive the estimate in the promised time frame. I called three times in the weeks after my consultation to ask for the estimate. I finally received it via E-mail ~2 weeks after consult. It consisted of ~7 lines of text, so couldn't have taken 2 weeks to write. In addition, my biggest concern, the unsafe set up, was not listed on the estimate, although we had discussed a fix for it. I wrote back asking about this issue and received a revised estimate a day later, 9/3/14. I sent an E-mail that I would like to proceed with the work and asked to be scheduled for the month of October. I HAVE NOT HEARD FROM THEM SINCE, EITHER BY E-MAIL OR PHONE. What frustrated me the most was that this company had great reviews on Angie's list. My experience with them had three major problems: 1. It took 2 weeks to receive an estimate, when one was promised within days of the consultation 2. Estimate was missing a key component I needed fixed. 3. They never contacted me to schedule the work. Shields Electric, shame on you for your unprofessionalism!

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Jeff and his guys are very knowledgable. They do cost a bit more than some of the cheaper quotes you will get, but it's well worth the extra money. They are very professional and really now newer technology and energy options. They finish on time, provide accurate estimates up front, and do excellent work. And they always leave your space clean. I would use them again any time I need electrical work.

If you want the cheapest, keep looking. If you want the best you found him. A++

We called Shields Electric out to our house twice in 2013, in May and December. Both times, Jeff came out first to survey the job for an estimate. After we accepted the estimate, his crews came out pretty quickly and took care of both jobs in less than a day. Jeff was very friendly and helpful with suggestions about repairs and upgrades to our old house (built in 1939). His crews were competent, fast and very professional. We're happy to have found Shields Electric and will use them for all our electrical needs.

I called Shields Electric and talked to Jeff Shields. He was extremely understanding and helpful and was able to get me help right away. He quoted me a base price since he didn't know exactly what the cost would be. After determining the problem, his team replaced the blown fuses and got the building back on line with 2 hours of our call. He also called me and let me know the new price Now that's fast when the temperature is 110 degrees. My sincere thanks for Jeff and his team and I would definitely call them again!!

SMOOTHLY EXPERTLY NOTHING LEFT TO SAY

Nathan arrived on time. (even a little early but that was refreshing and fine by me) Highly professional and very helpful. Very efficient in time on the task. Moved on to the next task fast and skillfully. Jeff Shields (owner) came by to drop off supplies because of options I had taken from them and Jeff and Nathan were spot on with their recommendations. Highly recommend Shields Electric for all of their electrical needs. Jeff was very helpful in his recommendations when he was giving an estimate too! Thank you Jeff and Nathan, we have more we want done and you will be the only one we will call on to do it.

UPDATED REVIEW: There were some bumps along the way (mostly a lack of communication for some time), but Jeff has now replaced the photocell light twice on his own time, so we appreciate that. Customer service was lacking at times and we wish Jeff or his assistant would have been more up front and let us know that Jeff was too busy to schedule a time to come and deal with our issue, but that we would hear from them down the road (with a realistic timeframe). That would have been better than no response at all, which gave us the sense that we were going to be left without a functioning light (that Sheilds installed) until we did something on our own or called another electrician. When we finally got a response from Jeff this last time the issue occurred, things went well. We will still use Shields in the future. ORIGINAL REVIEW: Everyone there is so friendly and competent. Jeff the owner is incredibly friendly knowledgeable and shares that knowledge in a very easy to understand way. He is also very concerned with providing great customer service.

Jeff came in and made some excellent recommendations for this old house that needed some TLC. The whole housefan was a great start, and has been very helpful to keep the house cool at night without running the air conditioner. He then came back and upgraded the old subpanel. His crew was punctual, professional, and their work was flawless. I will have them back to help me with the rewire! Thanks Jeff!

Jeff and his team did an excellent job on my house. We have a 1933 home that had all of the original wiring intact, and no upgrades. As you could guess, lots to do. And to make it more of a challenge, we have lathe and plaster walls that are better to work around rather than to tear up and repair. The work was done well, the areas and walls were cleaned up, and the project was done in less time than estimated (2 days) All of this helped our house perform like a 21st century home, but with classic touches. Oh, and they had a bit of extra time at the end of the project so they installed an outdoor light on my garage for free. Now I can grill into the night..... Thanks guys. Call Shields. They do a good job.

I had Shields do some major work about 1 year ago when I moved in. I was so pleased with their work that I called them again as we prepared our house for the coming of our new baby. We needed updated dedicated 20amp outlets downstairs, as well as fans. These were all done within a few hours, they look good and function well. The price was very fair. I trust Jeff and he did a good job as I expected. Thanks.

We recently purchased an older home with old knob & tube wiring. Originally, we had planned to just spruce up the kitchen but became very aware of the need to upgrade our electric. We found Jeff & his team through a friend (confirmed by Angie's List ratings) and could not be more pleased. They are professional, honest, on-time, thorough, reasonably priced, and straight-forward. They never up-sold us on products and services but provided all available options. When Jeff first came in, knowing that we were on a budget and hadn't expected a need for extensive electrical work, he gave it to us straight - told us the bare minimum we could do but also gave us his recommendation. We are so glad we listened to him. Up in the attic, the old wires were surrounded by blackened insulation! I can't imagine if we hadn't taken care of it and the imminent danger we'd be living in! He provided a very timely and reasonable estimate and worked us in, knowing how anxious we were to get the project done. His team arrived early, were extremely friendly, & got the work done quickly. The outcome was fantastic. Once the work was completed, they sent us an invoice by email which we promptly paid and then they promptly sent a receipt. Additionally, they worked extremely well with the other contractors working on our kitchen remodel. We ended up expanding the project to include the addition of upgraded sockets in two other rooms and redoing the garage and didn't think twice about calling on Jeff. Just as he was with the first project, he was extremely responsive. Shields Electric will become our go-to electrician from here on out and we are delighted to share our positive experience with anyone looking for a good electrician.

Nathan arrived early on the day of service, but ended up taking a longer time, since he brought the wrong size ballast for the kitchen light (even though Jeff S. measured for this at the time of the estimate). Troubleshooting did not take long. Overall, I was pleased with the completed job. I would have liked a printed estimate (as opposed to verbal) and printed receipt at the time of completion, but the company made good on its word (estimate=invoice) and this followed via email shortly thereafter. A few days out, I am still awaiting a follow-up reply for an estimate on what it would cost for a patch to the drywall, a job I did not originally contract Shields to do, but they said they could provide.

Our 1950's ranch, like many older homes in the area, had only a few inconveniently located two-prong outlets and not much going on in terms of lighting. We needed to update and make changes to the wiring before proceeding with insulating the crawlspace, walls and attic. After several estimates gone awry, we were weary to continue our search for an electrical contractor. We met with Jeff Shields (owner) not expecting much, but were pleasantly surprised by his professionalism, expertise and eagerness to do right by us and our project. He was very personable. He listened carefully to our needs and returned his bid quickly. Work started within a week of our decision to hire Shields Electric. The crew, Nathan and Sean, were prompt, efficient, courteous, detail-oriented, professional and cleaned up the work area each day. For the scope of work we had done, the bid was competitive. The level of service and quality of products installed were outstanding. We are very happy with our decision to hire Jeff and his crew. Our overall experience was very pleasant, we highly recommend meeting with Shields Electric for your next project. A good electrician is hard to find, especially one with a great work-ethic and amazing follow-thru.

This is the second time we have used Shields Electric. My contact has been with Jeff Shields, whom I found to by very knowledgeable in lighting and helpful in completing our project in our guest and master bath. After receiving his bid I went over the list of what he would be installing and where. He gave us helpful information as to the kinds of lighting available. We chose small can lighting for the bathroom and are happy with the amount of lighting we now have in there. Within days of the bid the work was started. His crew was neat and cleaned everything they worked on, they were efficient and very professional. We wouldn't hesitate to call them again.

Excellent. Professional, responsive, work done that day. Reasonable. Will call Jeff again!!