This was not a good experience for me. I am a single woman and English is my second language. Not knowing any better, I called only one company and told them to check out my unit. I was told that I needed to replace my entire system. They gave me an initial cost of $15,299 for a 2.5 ton unit with a SEER rating of 16. When I question the high cost, they lowered it to $13,650. My house is small, approximately 1,090 square feet. They also told me that this is a very high efficiency system, thus the very high cost and that this system would qualify for a rebate from SMUD. They said they would send the necessary documents so that I could get my rebate. I have never received these. After the installation, I found out that a friend of my had a new system installed on their 1,500 square foot house for $7,700 from Clarke & Rush. Imagine how shocked I was to hear that. I have submitted complaints to the States Contractors License Bureau and the Better Business Bureau.
Description of Work: Needed service of my AC/Heating unit. I was sold a whole new unit.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$13,650
Alan H.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Alan H.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They replaced a part of the air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda D.
04/2017
5.0
heating & air conditioning/hvac, propane sales
+ 0 more
I have been using them for years. They have done a lot for me. When I had my air conditioning put in, some of the duct work was hooked up. The propane was leaking. They came in and made it all good. They weren't the ones who installed it.
Description of Work: Fixed an leak in the propane.
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda D.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
I scheduled it, and then they came out. It wasn't an emergency. They came within several days of how long I scheduled the appointment. I couldn't tell you how log the work took. I can't remember.
Description of Work: They check for the season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan H.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
They were here November of 2015.
Description of Work: I used Service Champions Heating and Air Conditioners for service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Alan H.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: I used Service Champions Heating and Air Conditioners for service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Esther H.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia F.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
SHARON J.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Inspection of all heating and AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
Roger H.
02/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I called them for an estimate but decided to go with a local firm...and since then I keep getting phone calls from their Pleasanton office asking if I want to subscribe to their HVAC maintenance service. I've repeatedly told them no and that I'm using with another firm...but apparently that doesn't deter them from trying...sigh.
Rating Category
Rating out of 5
carolyn W.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
Bryan Zick the tech that came for the yearly service for my central heat and air was on time, professional and friendly. The maintenance was thoroughly and clean up after was also complete. While here he asked if there was anything else he could assist with. I told him I was having trouble with a blown circuit breaker, he reset the breaker for me . Also, while getting his tools from the truck a lady down the street needed a jump for her auto. Had a little kid in the car and was on her way to pick up another from school and Bryan was able to quickly jump the car for her. His assistance in both those were way beyond his responsibility and very much appreciated. The other techs who have come from this company have also always asked if there was anything else they could assist with - it seems to be a company policy. I will continue to use this company and will refer family and friends to this company. Thanks Bryan.
Description of Work: Yearly central heat and air conditioner tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ted B.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were professional and the rates seemed reasonable.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Gwyn P.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Everything is good about them. They were very professional and honest. They are very accommodating. They come once a year.
Description of Work: I used the heating & A/C service of Service Champions Heating and Air Conditioners.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Propane Sales Services
FAQ
service champions heating and airconditioners is currently rated 4.7 overall out of 5.
No, service champions heating and airconditioners does not offer free project estimates.
No, service champions heating and airconditioners does not offer eco-friendly accreditations.
No, service champions heating and airconditioners does not offer a senior discount.
No, service champions heating and airconditioners does not offer emergency services.
No, service champions heating and airconditioners does not offer warranties.