Sacramento Green Clean

They were a great company. They did a really good job. They were fantastic. They were great. In fact, they even came back the next day because one of our pets made a huge mess right after they did the cleaning and they came back the next day and re-cleaned it for free. They were awesome.

Excellent - very pleased- will use this service again.

services were not performed, priority list which encompassed cleaning and mopping 1 bathroom and 1 kitchen were not performed. Soap residue remained on shower and kitchen sink and floors were not swept let alone mopped!

Sac Green Clean was amazing! From the moment I called to schedule the appointment to the cleaners doing an awesome job. I will be referring to all friends and family. It was such great experience that I have scheduled them to come out every month for services. You will not be disappointed with them. Thank you Sac Green Clean!

Excellent! Have used Ca. Green Clean for years and years. Have also had the same few cleaners over that extended time. Have never felt a need to even explore a change. Owner Angela has always been responsive and prompt to fix any little problems (there have been few!!) Would recommend them highly. Oh, and as a bonus, they use environmentally cleaning products!

Not. Was told that the regular price was $45 per hour and that any other discount offer was a one-time use only. Since I had used them once before the regular rate of $45 per hour would apply. I decined.

After purchasing the servbice on Angie's List Wendy contacted me right away to schedule the appointment. Maria showed up right on time and did an excellent job cleaning our house. We will definitly use Sacramento Green Clean again

The owner of Sacramento Green Clean called me 2 days prior to the arrival of her cleaners. She asked me what the cleaning job entailed. I told her what needed to be cleaned: Master Bathroom Travertine stone Shower, Ceiling Fans, and Baseboards. She asked me if I would be providing any of my own cleaning supplies. I told her that I would be providing specialized travertine tile cleaner and a PLASTIC brush to use on the shower. These were the ONLY supplies that I would be providing her workers to use that day. The rest of the cleaning supplies would be provided by Sacramento Green Clean. The owner of the company asked if I had a step ladder that her workers could use in order to clean my ceiling fans. I said, "Yes...a metal step ladder with 3 steps". The owner approved the ladder over the phone. The owner also told me that at least one of her workers/cleaners had an "excellent command of the English language". When the cleaners arrived for their 2-hour cleaning job I met them at my front gate. I provided one cleaner (she spoke excellent English) with the travertine tile cleaner and plastic brush to use on my shower. The other cleaner spent her time walking around my master bedroom with her vacuum cleaner strapped to her back vacuuming my shelves ! (She was never asked to clean any shelves in my house) !! After 1-1/2 hrs. I realized the 2 workers had not begun to clean my baseboards or any of my ceiling fans. Since there was only 1/2 hr. left to clean my house I entered my master bedroom and bathroom to let the workers know that time was running out. Much to my horror the worker who could speak English was on her hands and knees in my travertine shower scrubbing it with a wire brush and my Ajax. Apparently she had taken the Ajax off my kitchen counter when I was in another part of my home. I don't own a wire brush so the brush was hers. Immediately I asked her to stop using the Ajax and wire brush on my shower and shower glass and to please continue on to clean my ceiling fans and baseboards as there was only 1/2 hr. of cleaning time left. I had barely left my bathroom when I heard a loud crash. I ran into the bathroom and the cleaner was standing next to my step ladder taking I-Phone photos of the damage she had just done. Instead of cleaning my ceiling fans and baseboards the cleaner decided to use the step ladder to step onto the bull-nosed edge of my travertine counter to clean my bathroom mirrors. (She was NEVER asked to clean my mirrors). The edge of my travertine counter broke off and the falling travertine nicked, scratched and dented the cherry wood cabinetry as it was falling to the floor. My tile flooring also received damage. It took the worker over 30 minutes to reach the owner by phone. During this 30 min. time frame the worker was not complaining of any injuries to me, but she kept repeating "I am so scared. I am going to get in trouble from the owner." She was clearly terrified about the consequences of the damage done. When the owner spoke to me she was so rude and nasty. She said, "Well...you are lucky to have reached me on a Saturday...I don't respond to calls on the weekend." (Yet she sends her employees out to do a job on a Saturday). The owner asked if her worker was injured and I said, "No". All of a sudden (as if on cue) the worker moaned and complained of pain in her shoulder! The owner said she would send over another crew of workers to clean up the mess and finish the job. She never sent them. It took me 4 hours to clean up the mess from all the broken travertine tile. After cleaning up the mess I inspected my shower and noticed that the wire brush and Ajax that the worker had used on my shower had made hundreds of scratches from top to bottom all over the glass of my shower. I immediately called the owner to report this and her rude comment was, "Well...your story just keeps getting better and better doesn't it." The next day the owner arrived to my home to inspect the damage. Again her comments to me were very rude and nasty. She was complaining to me about having to pay her worker possible worker's compensation. The owner never apologized for the damage to my bathroom, and she acted like the whole situation was a HUGE INCONVENIENCE to her. I told the owner that my travertine counter, scratched glass and damaged cabinetry needed to be repaired, but that I would live with the damaged tile on my bathroom floor. . I also told her that I would provide her with bids/proposals from various contractors. Approximately 10 days later I received a letter from Sacramento Green Clean full of untruths about the events that occurred in an effort to avoid ownership of the damages cause by her employees. The letter stated the following: 1. I met the cleaners at their car and instructed them to leave their cleaning supplies in their car. 2. I instructed the cleaners to use my Ajax on the travertine shower and glass surfaces. 3. I provided the cleaners with the wire brush (I don't even own a wire brush). 4. I instructed the cleaner to stand on my counter to clean my mirror. (Again...the mirror was not one of the things that was to be cleaned that day). The letter also stated that English was not the worker's native language. (Again...one of the workers had a perfect command of the English language as was told to me by the owner prior to the workers arrival) ! Sacramento Green Clean's letter concluded that they are NOT responsible for the damages done, but in the interest of "compromise" they will pay only $500 towards the repair of the tile counter ONLY !! This was unacceptable to me. In terms of making and reaching an amicable and fair settlement to repair the damages I have sent two letters (certified mail) along with 11 photos of the damage incurred to the owner of Sacramento Green Clean. I have also sent 3 contractor's proposals stating the cost to repair the damage to my bathroom. All my letters and phone calls have been ignored. I've never heard from Sacramento Green Clean (California Green Clean) again. After my experience with this company my research showed that Sacramento Green Clean (California Green Clean) was inappropriately using the following Logos on its website: 1. ARCSI (American Residential Services International) logo, 2. "Green America Approved Business" logo 3. "Green Seal, Inc." logo. ARSCI informed me that the owner had been asked repeatedly to remove the logo from her website. "Green America Approved Business" informed me that the company had not kept up to date on their dues and should not have been using their logo, and "Green Seal, Inc." informed me that the company "no longer earned certification for Green Seal Approval" because they did NOT stay in compliance with a Green Seal standard for Green Cleaning. I would NEVER use this company, Sacramento Green Clean, (formerly doing business as California Green Clean), again !! My bathroom is still damaged. The destruction still remains.

I was amazed and pleased with my four hours of cleaning service. I've used housekeepers for years and recently moved to Carmichael CA and used Angie's List to find my new company. I had planned on using a few services before making a decision; however, after my first cleaning I was sold. My furniture was waxed, floors swept and mopped, fan blades dusted along with all the normal cleaning. All this done in 4 hours! AWSOME job and I'm using them bi-weekly.

The girl that came out was definitely qualified and did a good job of cleaning where she completed the work. She couldn't stay beyond 4 hours, so she started cleaning 2 or 3 areas but she never really finished it. She cleaned some of the counters in the kitchen and bathroom, but she didn't clean the floor. She moved a lot of things around, and then didn't put them back where they belonged. I spent 5 or 6 hours completing the job myself. It would have been okay by me if she would have said that she can't start this room because she won't be able to finish it. I would have been willing to pay more if she would have said that she needs to stay two more hours, and she would have charged extra. All of a sudden she said she has to leave in 10 minutes and that she wouldn't be able to finish, but she has another appointment she has to go to, and she was gone. It is hard for me, I can't slam them and say she didn't do a good job because what she did, she did a good job, but she left unfinished the job. The cleaning work done was very good, but the service left something to be desired. I didn't expect to work 5 or 6 hours doing what she had started. I started moping the floors, and putting back everything. I am a bachelor and I am not really good at cleaning, and I told her that, so I was willing to pay. I know it can be hard work, but I have had other people who did a better job, and didn't leave it in the state that she did. I felt the $100 was okay, she did a lot while she was here.

They are excellent! I am very impressed with Maria and the way she works.

I purchased the big deal of 4-hours cleaning for $99. This meant 1 person for 4 hours, or 2 people for 2 hours. Setting this appointment with Wendy was quick and easy. It went well. Maria and her helper were punctual, brought their equipment, and I clarified what needed to be done (fully clean two bathrooms, mop non-carpeted floors, and clean the kitchen). I thought there might be a language barrier, but when all was done, it was done well. In fact, I expected there was more than enough cleaning for two people to do in two hours, but they got it all done very quickly, which I appreciated. Perhaps next time I can add more things for them to clean. I really appreciated their help. I would like to request Maria and her helper again in the future. Thank you all for making this a good experience. .

The expected time came and went....called the office and they said someone would call me back. Waited half an hour for someone to call me back and tell me she would be there in an hour. Hour comes and goes and I call back...only to be told someone will call me back. They call me back and say she should be there in a half an hour but it is not the originally scheduled cleaner so she will need to call the office when she gets there for instructions. So, finally she arrives 2 hours after the originally scheduled start date. I explain that she needs to call the office, once that is settled she begins cleaning while loudly playing music. I work from home and found this very disturbing. The rooms that were cleaned were cleaned ok but not many rooms were cleaned. I have left emails and calls letting them know how unsatisfied I was on this service, never received any attempt from Angie's List or cleaning service to make this right.

Excellent attention to detail, fast and hard workers, excellent and responsive service. Will definitely be using this company again.

This review is only for their responsiveness and professionalism, since I could not reach them for house cleaning services. Their phone number is not reachable. It asks for an extension or to dial by name. So, I sent them messages twice in the last few days, and have still not received any response. Instead of shooting a vague message to enquire, I even included all details of the house to be cleaned, and what services I need. After reading great reviews about them I was looking forward to hiring them. But as they are neither reachable nor responsive, it is impossible to hire them.

Will have Christine back to clean again. I would specifically ask for her.

I was very happy with the service. Communication with the scheduler was professional and she matched me with a great team of cleaners. The team (two women who are sisters) called me the day before to confirm. The day of cleaning they arrived on time and were very thorough with their cleaning. Even cleaned spots that prior cleaners from other companies didn't even bother to clean.

Great service and excellent staff. Good communication scheduling the service. Arrived on time. Thorough cleaning. Fast, efficient, professional and pleasant. I'll definitely call on them again.

They were thorough and did a good job

They arrived a little late because they went to Sacramento and not West Sac; there is a similar address in Sacramento. They worked the requisite 3 hours. This was a last minute booking and I give them kudos for being willing to come out before a major holiday. I had bought a 6 hour deep cleaning deal (3 hours, 2 cleaners). The lead lady seemed vigorous and cheerful, spoke English well. She and her helper started on bathroom and I did interrupt a couple of times to use the bathroom, so they unfortunately had to adjust to me as well. The primary worker was okay but the helper spent about half an hour in kitchen with hands in sudsy water but I never figured out what she was cleaning since dirty dishes remained on counter. This wasn't a terribly thorough cleaning. They missed cleaning corners of the room behind furniture, didn't dust book case (which needed it).I found most of this out when, unexpectedly (I'd forgotten I booked them), a second cleaning company came out a week later and cleaned all the dirt (dust bunnies under kitchen nook, mildew in shower) that these workers left behind.

They were very pleasant and did a professional job

Arrived promptly. Worked constantly for 4 hours. Finished on time and on budget.

Follow up phone calls by owner and housecleaners was timely and efficient. They showed up on time with materials and cleaned all area's identified. Very solid ownership and housecleaning team. Will utilize them again. Thanks

I was mostly pleased with the service provided. The young woman had a severe language barrier and it was difficult to communicate my needs and she showed up 45 minutes late; but overall she did a great job of cleaning and I was pleased with the results.

Very happy! They got more done in their four hours than another company I had used got done in 6.