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North American Home Services

Pest Control, Animal Removal, Roofing,

About us

Our goal is to have the community view North American Home Services as a company that has created a higher benchmark in the termite, home inspection and pest control industry, based on company practices where professionalism, quality, and integrity are at the core of our foundation. We would be viewed as a leader of the industry that breed's success, stability, dependability at every contact point with our vendors, partners, governing entities, employees, current & future. Award winning.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

General pest control (ants/spiders/earwigs), bed bug elimination, rodent exclusion and repair work for entry points, rodent trapping and removal, fleas treatments, wasps/yellow jacket treatments, cockroach treatments, insulation removal/cleaning/install/capping of TAP insulation (TAP insulation has been treated to repel general pest issues from your attic, we are the only company in CA that can provide this insulation since we are licensed) termite inspections, termite repair, home inspections.

Services we don't offer

ask for details (To name a few) Wild life trapping (skunks/racoon/squirrels/cats/opossums/squires) Bird/bat/pigeon work and exclusion mole/vole/gopher removal Honey bees as they are protected by CA

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 226-250 of 313 reviews

Karl K.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Pest treatment for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from North American Home Services
{member's name}, Thank you for your review. Let us know if you or your tenants have any pest issues, we would love to perform pest services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Suzanne O.
07/2015
5.0
insulation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North American Home Services
[Member Name Removed]: Thank you for your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | [Hyperlink Removed]

Kathleen H.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had an an infestation, but only need a one time treatment. Seems to have worked. They put down some sort on gel, it took about a week, but the ants have not been back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from North American Home Services
[Member name removed] Thank you for your kind words and your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Alicia R B.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They confirmed that termites had breached the home and validated the single entry point. From there, they scheduled termite treatment, which involved drilling into the concrete pad outside the home and temporarily pulling back carpet to drill inside the floor inside the home. (Slab foundation). The Termite treatment was effective and timely, ending quickly what could have been a much worse situation. Both the initial inspector and the gentleman drilling/killing were professional and kind. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from North American Home Services
[Member Name Removed]: Thank you for your kind words and your review, we are pleased that we were able to help you out before things got worse. I wanted to inform you that we also do pest control and would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | [Hyperlink Removed]

Anthony P.
06/2015
1.0
pest control
  + -1 more
unknown
Description of Work: Called the company twice to redeem a coupon advertised on and purchased through Angie's List, they took my contact information and never called back to schedule a session. Very frustrated by the lack of contact on their part. Have since contracted another company which came out same-day and were extremely professional. Have taken a $99 hit with nothing to show for it, would not recommend others use this business.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from North American Home Services
[Member Name Removed], You purchased the coupon in December 26 2014, an email went out the same day with our contact information because there was no phone # provided to us to call you, never heard from you. Sent another email to you in Feb 10 and 23rd 2015 again, didn't hear from you. Got an email from your wife [Member Name Removed] on 3-24-15 with a phone #, I emailed her her back through Angie's List and left a message, no response back, did the same thing 3-25-15 and again 4-14-15 and 5-15-15, and 7-6-15 and 8-10-15, still to this day, no phone call or response back to our email conversation on Angie's List. I would appreciate you changing/removing/or altering your feed back to reflect the truth. On another note, you are not out $99, you can not get cash back from Angies list or from us but you have a voucher for the $99 towards service with us. If you call me in the office we can arrange for a service to be done when you have pest activity at no charge since you have already paid for it. I am sorry that you felt like we were avoiding you but clearly, we were not, we made every attempt to communicate with you and get you scheduled. Positive side, we can still do that if you call us to arrange the apt time. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | [Hyperlink Removed]

Gayle K.
06/2015
4.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanne R.
05/2015
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Robert came to inspect for a suspected mole in my back yard. He came back a few days later to look for new activity and baited the tunnels. The mole appears to have taken the bait as there was no new activity after a few days. The service was good for 30 days. I was gone for a week near the end of the contract time, but Robert said if I noticed any new activity when I returned he would take care of it even though officially the 30 day contract time expired while I was gone. I just returned yesterday and do not see any evidence of mole activity, so I will not have to call again. The cost seems pricey since the problem was resolved quickly. In the case of moles and gophers, rather than having a flat monthly rate, the company might consider a sliding scale based on how many times they have to send out an inspector and how much product is used.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from North American Home Services
[Member Name Removed]: Thank you for your kind words and your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | [Hyperlink Removed]

Nathan T.
05/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from North American Home Services
[Member name removed] Thank you for your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Aman A.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Exterior pest control treatment one time service. The technician was very informative about what he are going to do and was thorough with his job. He informed me that he had seen two ant nests developing in my backyard and he took care of them. I was unaware of these since, we have no issues with ants in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from North American Home Services
Thank you for your kind words and your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Michelle M.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We had ants invading our home. The tech who came out was great and on time. Within a day of the treatment, the ants were gone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from North American Home Services
[Member name removed]: Thank you for your kind words and your review. Let us know if you have any pest issues, we would love to perform pest control services for you and take care of your pest needs in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Dena K.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Keeps the bugs away....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from North American Home Services
[Member Name Removed] Thank you for your kind words and your review. You signed up with us for our ongoing treatments to control pest activity, please don’t hesitate to contact me with any infestations or pest issues so we can response quickly and gain control. Thank you for being a customer of ours and for being a part of our family. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0286x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Larry F.
04/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

LON C.
04/2015
5.0
pest control
  + -1 more
I was happy with it.
Description of Work: I bought a Big Deal for $69 for Bee and Wasp-Proofing for Your Home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Judith H.
04/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Delayed several times during the day, but called each time. Technician was training a new employee during visit. I was not told that we'd have to vacate the house for two hours while inside service was done. We opted for the outside service only.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Susan H.
04/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martial D.
03/2015
1.0
pest control
  + -1 more
unknown
Description of Work: Texted the owner last Sat. Sent pictures of the insects to him he gelt they may be termites told me he would have inspector on Monday call me I called them scheduled appt on tuesday at 10 no show called them again and they had no clue what happened told me they would call me back and that was the last I heard from them |

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Mary B.
02/2015
5.0
animal removal, pest control
  + 0 more
.
Description of Work: They did a thorough check of my home and yard and set traps, and came back to make sure those traps were clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

PAULA T.
02/2015
2.0
animal removal, pest control
  + 0 more
They never came back.
Description of Work: I called about a possible rat problem in our attack. We bought the $99 visit. They came out, set traps and i asked for an estimate for ongoing service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$99

Gayle K.
02/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
01/2015
2.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$200

Jimmy C.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Great service. They came by did what they need. They spray outside, and did some indoor treatments. Haven't seen any ants since then, and if they come back they will go back out and treat some more no extra charge. They are Kind and knowledgeable crew. I recommend them :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ron J.
01/2015
5.0
pest control, roofing
  + 0 more
unknown
Description of Work: Repaired roof leak. Went out of his way to match outdated tiles as much as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Jenny K.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Pest spraying

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Will A.
01/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Timothy C.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Explained the process, presented a continuing term program if wanted and promptly performed the service. Service was on time, prompt, polite and effective. Would use again. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

4617 Auburn Blvd, Sacramento, CA 95841

http://www.natpc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Roofing,
Home inspection,
Handyman Services,
Insulation

FAQ

North American Home Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

North American Home Services accepts the following forms of payment: Check,MasterCard,Visa
No, North American Home Services does not offer free project estimates.
Yes, North American Home Services offers eco-friendly accreditations.
No, North American Home Services does not offer a senior discount.
Yes, North American Home Services offers emergency services.
Yes, North American Home Services offers warranties.
North American Home Services offers the following services: General pest control (ants/spiders/earwigs), bed bug elimination, rodent exclusion and repair work for entry points, rodent trapping and removal, fleas treatments, wasps/yellow jacket treatments, cockroach treatments, insulation removal/cleaning/install/capping of TAP insulation (TAP insulation has been treated to repel general pest issues from your attic, we are the only company in CA that can provide this insulation since we are licensed) termite inspections, termite repair, home inspections.
ask for details (To name a few) Wild life trapping (skunks/racoon/squirrels/cats/opossums/squires) Bird/bat/pigeon work and exclusion mole/vole/gopher removal Honey bees as they are protected by CA

Contact information

4617 Auburn Blvd, Sacramento, CA 95841

http://www.natpc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM