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North American Home Services

Pest Control, Animal Removal, Roofing,

About us

Our goal is to have the community view North American Home Services as a company that has created a higher benchmark in the termite, home inspection and pest control industry, based on company practices where professionalism, quality, and integrity are at the core of our foundation. We would be viewed as a leader of the industry that breed's success, stability, dependability at every contact point with our vendors, partners, governing entities, employees, current & future. Award winning.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

General pest control (ants/spiders/earwigs), bed bug elimination, rodent exclusion and repair work for entry points, rodent trapping and removal, fleas treatments, wasps/yellow jacket treatments, cockroach treatments, insulation removal/cleaning/install/capping of TAP insulation (TAP insulation has been treated to repel general pest issues from your attic, we are the only company in CA that can provide this insulation since we are licensed) termite inspections, termite repair, home inspections.

Services we don't offer

ask for details (To name a few) Wild life trapping (skunks/racoon/squirrels/cats/opossums/squires) Bird/bat/pigeon work and exclusion mole/vole/gopher removal Honey bees as they are protected by CA

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 176-200 of 313 reviews

LB B.
08/2017
4.0
pest control
  + -1 more
no ants since they been here..
Description of Work: ant problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Annette H.
07/2017
5.0
pest control
  + -1 more
Excellent!
Description of Work: Pest control inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE F.
06/2017
5.0
pest control
  + -1 more
Great job. No more pest issues.
Description of Work: Exterior pest control every other month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

g w burgess B.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: On time finished on time, good work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from North American Home Services
We appreciate your review, we strive to provide unsurpassed customer loyalty with quality and integrity to exceed our customer expectations. I am happy to help you out with any concerns you may have in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division/FRBII FR51513 North American Home Services Phone 916.481.0268 x103

John F.
05/2016
5.0
pest control
  + -1 more
.
Description of Work: Fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from North American Home Services
(Member name removed), We appreciate your review, we strive to provide unsurpassed customer loyalty with quality and integrity to exceed our customer expectations. I am happy to help you out with any concerns you may have in the future. Ami Fetter-Mapes | Senior Account Manager-Pest Division/FRBII FR51513 North American Home Services Phone 916.481.0268 x103

Silvio L.
05/2016
2.0
pest control
  + -1 more
unknown
Description of Work: I was having the exterior and interior of my home sprayed for bugs, ants, spiders etc. It appeared the technician was doing a good job, but i did not smell the typical bug spray odor. Then after I explained that we had ants under the sink and in the kitchen, he assured me he would take care of it. When I accompanied him inside, he asked me to leave for safety reasons. He was inside the home about 3 minutes. Upon returning to the inside of my home, I looked for evidence of spray and expected some sort of odor based upon his need for me to vacate the home. I do not know what insecticide he used outside, and I seriously doubt he sprayed any insecticide inside the home, as was advertised.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$69

Response from North American Home Services
(Member name removed), I am sorry that you had this experience with our organization. We did this treatment on 2-15-16 and we applied a material and a bait at the location. The materials we used does not [Member Information Removed] an odor. There are hundreds of materials that [Member Information Removed] control organizations can use, some smell and some don't smell. The question that i [Member Information Removed] is, was the treatment effective back in February 2016, did the ants, spiders and bugs go away for about a period of 30-45 days which is how long the material should [Member Information Removed] been working to repel [Member Information Removed] issues away from the house because we never [Member Information Removed] back from you after the treatment was completed?

James A.
05/2016
1.0
animal removal
  + -1 more
unknown
Description of Work: They do home inspections and the give you an estimate for what they "find" and things they damage.
Rating CategoryRating out of 5

Rhonda W.
04/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

robert B.
04/2016
4.0
pest control
  + -1 more
unknown
Description of Work: They did what I asked and what they were paid to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Angie P.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They sprayed the entire house and yard for spiders, ants, and silverfish. Great service for the price. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Kezzia B.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: quarterly bug service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

sreeni A.
03/2016
2.0
pest control
  + -1 more
unknown
Description of Work: Needed to pay additional amount to complete the service needed. Even though they advertised that they will remove small pests, need to pay extra to set traps in the attic. However they were very professional and followed and overall happy with the service and outcome.
Rating CategoryRating out of 5

Response from North American Home Services
[Member Name Removed], I wanted to say thank you for your kind words in your review. I am pleased that you were happy with your service and the outcome. I wanted to ask you why you gave us the "D" grade? After reading your written review, I was a little confused, and I wanted to know why you thought that the overall experience was a "D". Angie's List is the one organization who offers the coupons, prices, and the services. Was it the additional charge that occurred with your treatment that prompted you to the "D" grade? That was the only issue from reading your review that would lead me towards the low rating. If that is the case, I just wanted to point out that the coupons you purchase through Angie's List are their coupons, not ours, so the additional charge was to add value to the already existing program that Angie's List offers their members. I wanted to explain this in hopes that you would consider giving us a higher grade knowing this. Again, I am pleased that you were so satisfied with your treatment and hope that you will consider us for any future pest issues. Ami Fetter-Mapes | Senior Account Manager-Pest Division North American Home Services | 4617 Auburn Blvd. Sacramento, CA 95841 Phone 916.481.0268 option 2 or x103 | Fax 916.481.0287 | afetter@natpc.com | www.natpc.com

Kendra H.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey R.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth J.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed house and garage inside and out and it went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Peter D.
02/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$139

Jody M.
02/2016
4.0
pest control
  + -1 more
.
Description of Work: Minor rodent exclusion plus one month follow-up. They were helpful, but I had trouble getting the correct phone number to the technician who showed up each time unexpectedly. There was a communication problem between the technician and the office. Otherwise, Rocky was respectful, helpful and even helped me understand how I could finalize some exclusion projects on my own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$139

MARSHALL W.
01/2016
2.0
pest control
  + -1 more
unknown
Description of Work: Already made comments and received our money back from them.
Rating CategoryRating out of 5

William and Sabrina D.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia O.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I am disabled and judge a provider by the way they treat me. Jesse who came here and assessed my rodent problem was an OUTSTANDING young man.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim H.
12/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
12/2015
4.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia E.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: The Date of Service was March 1, 2015 and the Cost of Service was 69.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

KAREN K.
05/2006
1.0
pest control
  + -1 more
Three hours after the scheduled appointment window I called the company who seemed surprised that I didnt get a call telling me the worker would be late. I contacted the company twice more that day and they were surprised each time that the worker didnt contact me. I rescheduled a week later to be first in the day and he did not keep the appointment slot or call.
Description of Work: Never showed up to do the actual work. I rescheduled after the first no show and experienced a second no show.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$500

04/2006
4.0
pest control
  + -1 more
THEY WERE VERY GOOD AT THEIR JOB AND WERE ON TIME EVERYDAY. WE REALLY LIKED THE QUALITY OF WORK THAT WAS DONE. WE WOULD DEFINITELY RECOMMEND THIS COMPANY TO ANYBODY THAT NEEDS SOME PESTS REMOVED.
Description of Work: THEY CAME OUT TO SPRAY AROUND OUR BASEMENT FOR PESTS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

4617 Auburn Blvd, Sacramento, CA 95841

http://www.natpc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Roofing,
Home inspection,
Handyman Services,
Insulation

FAQ

North American Home Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

North American Home Services accepts the following forms of payment: Check,MasterCard,Visa
No, North American Home Services does not offer free project estimates.
Yes, North American Home Services offers eco-friendly accreditations.
No, North American Home Services does not offer a senior discount.
Yes, North American Home Services offers emergency services.
Yes, North American Home Services offers warranties.
North American Home Services offers the following services: General pest control (ants/spiders/earwigs), bed bug elimination, rodent exclusion and repair work for entry points, rodent trapping and removal, fleas treatments, wasps/yellow jacket treatments, cockroach treatments, insulation removal/cleaning/install/capping of TAP insulation (TAP insulation has been treated to repel general pest issues from your attic, we are the only company in CA that can provide this insulation since we are licensed) termite inspections, termite repair, home inspections.
ask for details (To name a few) Wild life trapping (skunks/racoon/squirrels/cats/opossums/squires) Bird/bat/pigeon work and exclusion mole/vole/gopher removal Honey bees as they are protected by CA

Contact information

4617 Auburn Blvd, Sacramento, CA 95841

http://www.natpc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM