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McDonald Plumbing Heating & Air Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

McDonald Plumbing, Heating & Air Condition, Inc. offers plumbing, HVAC, solar and home energy solutions for existing home owners and light commercial building owners. This includes smaller repairs and services like drain cleaning to upgrading complete plumbing and Heating and Air systems. As an approved contractor under the Energy Upgrade Program and in cooperation with SMUD and PGE, we provide our customers with energy audits and energy improvements so they can save on utility bills and receive utility rebates and financing.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Insulation; Plumbing; Water Heaters; Drain & Sewer Cleaning; Solar Installation.

Services we don't offer

Duct Cleaning; Appliance Repair; Ask for Details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.5232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 201-225 of 232 reviews

Sherri K.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Checked air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray M.
05/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Replaced Water Heater and made associated code improvements.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer L.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They replaced my water heater and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gina G.
02/2015
3.0
plumbing, insulation
  + 0 more
.
Description of Work: Blown in insulation and sealed all registers.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,900

Rochelle S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak in the toilet. Very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227.5

ELIZABETH J.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: After having them install two air conditioning units for our home, we signed up with a 'twice yearly check-up' contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte L.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced old water pipes under my house. Tested everything afterwards and it worked perfectly. I have used them for several years and would highly recommend their service. This was an all day job. They arrived promptly (8:30 am) and finished up by 4 pm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Tom B.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced water heater. | |City inspector knew both the company and the installer, and said McDonald's work he's certified was always right in every detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert T.
01/2015
2.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$65

Response from McDonald Plumbing Heating & Air Inc
Dear Mr. (removed memer name), As a preferred customer of McDonald PHAC, Inc, I would like to apologize for what you feel was a negative experience with Emergency Services Restoration, Inc. Our first concern was for the health and safety of you, your family and home. Had we performed the plumbing repair without regard for this concern, the suspect mold could have very well spread throughout your home, causing further damage and health concerns. It is important to act quickly in situations like yours and we have found that ESR responds quickly and performed their work professionally. We are sorry they did not perform to your satisfaction. After speaking with you on the telephone, I reached out to ESR and they responded immediately assuring me that your project has been given to their Quality Control Department for review and they will be in touch with you right away. I have advised them to keep me updated so that I can make sure this is handled proffesionally and in a timely manner. Your satisfaction is important to us, so we will be sending you a complete refund of the $49.50 diagnostic we charged you for our services. If you have any further concerns, please feel free to contact our office. Sincerely, Dawn Shepardson McDonald PHAC, Inc.

Renee S.
01/2015
4.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Request a check of a/c unit since it was not running. Tech came out to assess problem. Unit just old (23 yrs old). Made appt with their rep. He came out and went over paperwork. Contracted with McDonald's for installation of new hvac system. Installation went smooth. But, I never saw the rep again. Not around for installation. Also, we did not compare costs with any other businesses. Just needed ac fixed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert C.
12/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Cleaned out main sewer line of roots. Sold me chemical root killer to control roots. I was pleased with the service. Called another plumber and never heard from them. Mcdonald's had someone to answer phones and schedule appointments. Called when original appointment couldn't be kept because previous job on another property turned out to be a bigger job than they expected. They rescheduled another plumber to arrive slightly later. They managed their resources well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Loren G.
08/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: THEY DO NOT WORK ON MOBILE HOMES, NOR DO THEY FIX ANYTHING. ONLY INSPECT. DON'T NEED THAT!
Rating CategoryRating out of 5

Response from McDonald Plumbing Heating & Air Inc
Hi [member name removed, Thank you for your review. Upon investigation into your concerns I saw that we have been out to perform a $59 Angie’s List Special which included a water heater flush, safety check, and an inspection of the plumbing fixtures in your home. Apparently, there was some confusion and when the plumber arrived at your home you wanted him to clear your main line which was not included in the special. Our plumber did give you an estimate for that specific work however you declined service. At that time you let us know you would be requesting a refund for the special. As a valued customer I hope that you will give us an opportunity in the future to earn your business. Warmest Regards, Leslie Fair Office Manager McDonald Plumbing, Heating & Air

Steven D.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from McDonald Plumbing Heating & Air Inc
[Member name removed], Thank you so much for your review. We look forward to seeing you again in the future. Warmest Regards, Leslie F. Office Manager

dinesh K.
06/2014
1.0
plumbing
  + -1 more
.
Description of Work: this deal on angies list is a smoke screen for fishing for a bigger job only. guy who visited was not interested in performing the service that was bought from AL. He started off with fear mongering tactics abt how my stuff at home was about to go bad. When asked about prices for a replacement heater, his estimates were so high that it is a shame to even mention that. Total rip off guys. Finally I asked for a quote for replacement of 3 bathroom faucets... that was $1200. $1200 for faucet replacement? This is outrageous. Most deals of AL are fake from my experience and they are only there to fish for a bigger ticket item whether u need it or not. I dont think I'd trust buying deals from AL anymore.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$59

Response from McDonald Plumbing Heating & Air Inc
We are sorry you were not happy with the Angie's List plumbing maintenance special we performed at your home. Many Angie's list customers took advantage of the special and the vast majority were very happy with the results. Even if they did not have us perform any additional suggested repairs, they had the assurance that our suggestions were informative, accurate and honest. Our job is to provide great information so our customers can make informed decisions regarding there home improvements. All of our plumbers, including the one performing services on your home, are County of Sacramento Certified journeymen and in addition we supply and install only the highest quality of products. We also feel our level of customer support and service far exceeds most of our competitors. All this as well as many other important factors, are reflected in the price we have to charge our customers. All this said, if you feel that we did not provide $59.00 worth of value, then please call or email us and we will be happy provide you with a complete refund. The last thing we want is for you to feel, as you stated, "ripped-off". Sincerely, Vince McDonald, President

ELIZABETH J.
06/2014
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: We have also signed up for semi-annual 'maintenance program' service with them. Jennifer from their office calls us to remind us when it's time for our semi-annual HVAC service. They are very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee S.
06/2014
4.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Replaced 20+ yrs old a.c. and furnace with followup inspection of both units. Installation and service went as expected. They will also install necessary fire & carbon alarms in all rooms as required. Required permit was obtained and cleared by bldg inspector.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

brian O.
06/2014
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
Read above.
Description of Work: Checked the air filters- read temp at each register. Exterior- checked out AC Compressor and duct work under the subfloor. The tech attached his gauges to see if the unit was low on Freon- which it was. Freon was added to the system- causing the cool air to drop 10 degrees at the supply registers. All work was performed professionally. Brian

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from McDonald Plumbing Heating & Air Inc
[removed member name], Thank you so much for a wonderful review. We appreciate your comments. Warmest Regards, Leslie Fair

RICK S.
06/2014
5.0
drain pipe, excavators, plumbing
  + 1 more
.
Description of Work: McDonald Plumbing located the source of a water leak and repaired it. The leak was under a sidewalk, but Eduardo was able to dig under the concrete and do the repair under very awkward conditions, saving me the cost of tearing out concrete to do the repair. The job was expensive, but it would have been more expensive to remove/replace concrete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$837

Doris S.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0

Yes, I recommend this pro

Response from McDonald Plumbing Heating & Air Inc
[member name removed], Thank you for your review. Customer service is very important to us so I as concerned when I saw our professionalism scores. I tried to look up your customer information in our database but was unable to find that we have performed any service for you at this address. Can you please give me a call so that I can assist you with any concerns that you might have. Sincerely, Leslie F. Office Manager 916-456-4738

James S.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

HARRY K.
05/2014
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Semi-annual tune up on the air conditioning unit. OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from McDonald Plumbing Heating & Air Inc
[Member name removed], Thank you so much for reviewing your service. We look forward to continuing our relationship. Warmest Regards, Leslie F. Office Manager

Nina M.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: McDonald's installed my heating and air system about 6 years ago and do twice a year service. They have had different servicemen, some have been better than others, the last one named Alex was great. MacDonald's also fixed a pluming problem when a water heater that was poorly installed by another company leaked. The job was well done. When the city inspector came to inspect the installation of my heating and air he said he never worries when McDonald's does the job as they always do a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McDonald Plumbing Heating & Air Inc
[member name removed], Thank you for your review. I'm so happy that Aaron was able to perform a valuable service for you. Please give us a call when you need us. Warmest Regards, Leslie Fair Office Manager

Rochelle S.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed an outside sprinkler system. Job went well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from McDonald Plumbing Heating & Air Inc
[member name removed], Thank you for your review. I'm so happy we were able to fix that sprinker for you. Please feel free to give us a call anytime you need plumbing, heating, or air conditioning services. Warmest Regards, Leslie Fair Office Manager

Janice H.
04/2014
5.0
plumbing, water heater repair
  + 0 more
of
Description of Work: I am updating my review. I had a poor experience with the first technician that was sent to my home. However, I notified the company and they were very responsive, and sent out a new plumber and assistant to redo the water heater flush and plumbing check. I haven't received my quote for a new water heater yet. However, the only complaint I have is that they would not break down the cost of the water heater and the labor. Thanks for remedying the problem. Much appreciated. Very professional group.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from McDonald Plumbing Heating & Air Inc
Hi [removed member name], I'm so glad that you were happy with our service when we came back out today. Eduardo and Shawn will work up their quotes for you so that you'll have them for next week. I'm sorry that your first experience was unpleasant. As I stated on the phone that situation has been resolved and I appreciate your bringing it to our attention so that we could handle it. Thank you again for purchasing our Big Deal Special. We look forward to a future relationship. Warmest Regards, Leslie Fair Office Manager

Contact information

3618 Broadway, Sacramento, CA 95817

http://www.mcdonaldphac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Insulation,
Electrical,
Drain Pipe Installation,
Excavating,
Energy Efficiency Auditing

FAQ

McDonald Plumbing Heating & Air Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

McDonald Plumbing Heating & Air Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, McDonald Plumbing Heating & Air Inc does not offer free project estimates.
Yes, McDonald Plumbing Heating & Air Inc offers eco-friendly accreditations.
Yes, McDonald Plumbing Heating & Air Inc offers a 10% senior discount.
Yes, McDonald Plumbing Heating & Air Inc offers emergency services.
Yes, McDonald Plumbing Heating & Air Inc offers warranties.
McDonald Plumbing Heating & Air Inc offers the following services: Insulation; Plumbing; Water Heaters; Drain & Sewer Cleaning; Solar Installation.
Duct Cleaning; Appliance Repair; Ask for Details

Contact information

3618 Broadway, Sacramento, CA 95817

http://www.mcdonaldphac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM