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McDonald Plumbing Heating & Air Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

McDonald Plumbing, Heating & Air Condition, Inc. offers plumbing, HVAC, solar and home energy solutions for existing home owners and light commercial building owners. This includes smaller repairs and services like drain cleaning to upgrading complete plumbing and Heating and Air systems. As an approved contractor under the Energy Upgrade Program and in cooperation with SMUD and PGE, we provide our customers with energy audits and energy improvements so they can save on utility bills and receive utility rebates and financing.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Insulation; Plumbing; Water Heaters; Drain & Sewer Cleaning; Solar Installation.

Services we don't offer

Duct Cleaning; Appliance Repair; Ask for Details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.5232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 176-200 of 232 reviews

Bill C.
07/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Quick, neat, friendly.
Description of Work: Checked air conditioner working as needed, checked filters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol N.
07/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new air conditioner and furnace. Felt they did not do a complete job. After installing, I had to have them come back out, no air to upstairs. Went under house and discovered a duct with large hole in it, they fixed it at another charge. They never checked the ducts under the house that I know of. I won at the fair a new furnace from them, but I still had to pay for a furnace. They said the furnace I got for free was worth $1,800 and the one installed was more. Free furnace is a free furnace. Won another free service on my air conditioner but it ended up costing me. I would not do business with them again.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$11,000

Rochelle S.
06/2016
5.0
water heater repair, plumbing
  + 0 more
unknown
Description of Work: The service pro: Glen Treadway was great. He was on time and did an exceptional great job in installing the water heater. Answered questions which were very helpful. Great technician.
Rating CategoryRating out of 5
Yes, I recommend this pro

David L.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They're my new "911" for plumbing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen R.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenton S.
05/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: The service person recommended replacing ckt board. He never opened the unit. It was a dirty flame sensor.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


HAZEL L K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Stephanie H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine T.
03/2016
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$16,000

Robert C.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

alan A.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had the heater serviced. They had good recommendations. They communicate very well with us to let us know if their schedule has changed (they were able to come early) and to verify our appointment.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McDonald Plumbing Heating & Air Inc
Thank you Mr. [Member Name Removed] for your kind words. We do really try to educate our customers on things they can do to improve the efficiency of their systems and improve indoor air quality! If there is anything else we can do to be of service - Energy Audit - Water Audit - please feel free to give us a call anytime! Sincerely, Audra Psutka McDonald Plumbing Heating & Air Conditioning Inc.

Barbara A.
03/2016
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from McDonald Plumbing Heating & Air Inc
I would like to personally apologize for your experience with McDonald Plumbing Heating & AIr. When I looked your name up in our database, I expected to see that an appointment had been scheduled and perhaps notes explaining why the appointment had been changed. What I found was much more distressing as it appears that whomever you spoke with did not even complete the process of setting you up as a customer. I can tell that we had had you in our database but that the updating of information which would have been required in order to schedule an appointment had not been completed. I know I can't reverse the experience but I would like to talk to you further so that I can do my best to make sure this never happens to anyone else. I can be reached via email at accounting@mcdonaldphac.com or by phone, my direct line is 916-266-7703. Sincerely, Audra Psutka Accounting McDonald Plumbing Heating & Air Conditioning Inc.

Robert G.
03/2016
5.0
gas leak repair, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: I had a recurrent problem with my heater starting but not firing up the gas, to which a competent supervisor and 2 persons were assigned to diagnose and resolve. It was accomplished quickly, carefully and happily. Great service by very good guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jill B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Louise P.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They care for our heating and air condition systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean I.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I have had mostly good experiences with McDonald over several years, including having them install a new HVAC unit. However, I had a significant negative experience. I have an extended parts & labor warranty. When I needed a major A/C repair in April 2013, they tried to charge me for labor. I had to have two phone calls with the owner to get them to agree to honor my warranty and provide parts AND labor for no charge. I have continued to use them for routine maintenance but will likely not continue to use them when my warranty runs out.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sterling A.
07/2015
5.0
electrician, gas leak repair
  + 0 more
I would use them in the future.
Description of Work: They took out a broken range and then they had to redo my gas line into a larger new range. It has to be cut and resized. They did a little bit of extra which was to put an electrical connection on the end of the electrical wire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ingo M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Got a number of quotes. Very responsive and professional. Would use in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

thomas r P.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: they installed a dishmaster faucet. It is still working fine. I do not remember the dates nor cost of the installation. It has been some time since they did the work and I just do not have any thing to remind me. Sorry!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick O.
06/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Will S.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory Y.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Terri L.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3618 Broadway, Sacramento, CA 95817

http://www.mcdonaldphac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Insulation,
Electrical,
Drain Pipe Installation,
Excavating,
Energy Efficiency Auditing

FAQ

McDonald Plumbing Heating & Air Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

McDonald Plumbing Heating & Air Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, McDonald Plumbing Heating & Air Inc does not offer free project estimates.
Yes, McDonald Plumbing Heating & Air Inc offers eco-friendly accreditations.
Yes, McDonald Plumbing Heating & Air Inc offers a 10% senior discount.
Yes, McDonald Plumbing Heating & Air Inc offers emergency services.
Yes, McDonald Plumbing Heating & Air Inc offers warranties.
McDonald Plumbing Heating & Air Inc offers the following services: Insulation; Plumbing; Water Heaters; Drain & Sewer Cleaning; Solar Installation.
Duct Cleaning; Appliance Repair; Ask for Details

Contact information

3618 Broadway, Sacramento, CA 95817

http://www.mcdonaldphac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM