Love and Care Heating and Air

Heating and Air Conditioning, Insulation

About us

We are a local heating and air company we focus on servicing and installing residential heating and air conditioning systems and commercial, whether your system just needs a little attention or needs to be replaced. Providing service to all major brands, tune-ups, and new installations. We offer Water Heater replacement and duct replacement, and Insulation sometimes paired with AirScrubber filtration systems for allergy sufferers we also install QuietCool whole-house fans. One of the unique ways we serve our customers is by attracting team members with the highest level of skill and expertise. Our technicians are carefully vetted, and trained and have the proper certifications and experience to diagnose your problems right the first time. With over 30 years of documented success in the industry, you can rest assured that Love and Care Heating and Air will take excellent care of you.

Business highlights

7 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We provide residential heating and air service and repair. We also provide system tune-ups, and we install new equipment using Ruud, Lennox, Goodman, and Trane HVAC components. We install new ducting, and water heaters, and use the AirScrubber Plus air filtration device for allergy sufferers. We install energy-efficient QuitCool whole-house fans. We recently opened up a service to select commercial clients as well.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20% on repairs

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Our Recent Projects


Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-20 of 20 reviews

Victor Jue
08/2024
5.0
Google Review
I am a thoroughly satisfied customer of this company. Joel and Zak have always been professional and courteous whenever they have serviced my HVAC system. Their service and attention to detail is very much appreciated!
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle Eaton
08/2024
5.0
Google Review
I would recommend Love and Care ANYTIME! Their firm is the only company that called to help me solve my problem. Others emailed me and said they couldn't help me!!! Billy in the office called me many times to just stay in touch. Joel the installer was excellent. He was VERY Professional and Caring like their name says. I was so pleased with the EXCELLENT SERVICE. Michelle
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy Whitley (Auntie Mimi)
08/2024
5.0
Google Review
Had my system serviced yesterday and the technician was great and now I’m signed up for their regular maintenance services
Rating CategoryRating out of 5
Yes, I recommend this pro

Brett Rath
07/2024
5.0
Google Review
Just wanted to share what a wonderful experience I had with Love & Care. Joel my Tech Showed up on time, found the part I needed and drove to pick it up And installed it same day. I’m just not used to this level of service. I highly recommend this company. From the owner to the techs, they are first class.
Rating CategoryRating out of 5
Yes, I recommend this pro

David Kearney
07/2024
5.0
Google Review
I highly recommend this firm. We had a new roof project that required removing and replacing the HVAC unit’s curb and elbow, reinstalling various HVAC roof parts (gas and drip lines, electrical, etc.) plus installing a new A/C filter interior enclosure. Marshall and Jason did an extremely detailed and clean job. They even coordinated with the roofing company on the necessary repairs. The office staff are very pleasant and great with project communication. Mark gave us the initial estimate. It was very detailed and the price was very reasonable even though it involved a mobile crane truck. They were on-time, had clean trucks, and even did custom sheet metal work. No shortcuts with this company. I woul definitely use them again and recommend them to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

roy G.
03/2022
5.0
heating & air conditioning/hvac
  + -1 more
they came the next day after I called and did a complete inspection and assessment of what was required including improvements from original installation Derrick the technician was very informative , curteous and showed us photos of prior installation and deficiencies of such, We received several bids from other companies but none were as informative and complete..their bid was actually several thousand dollars more but I told them of the difference and they made adjustments to that to my satisfaction. They installed the pump within 5 days of the initial bid The 5 work people who installed this were all professional, responsive and cleaned up after. The 1.5 day job went smoothly and they did an excellent job, taking photos of the installation and improvements to such. The cost was several hundred dollars more than the lowest comparable bid, but you get what you pay for and have no qualms highly recommending them.
Description of Work: heat pump replaced and installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,898

Doresa R.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
Bless you, LOVE and CARE Heating and AIr. While temps outside are headed to 110 degrees my 2 story house is 72 degrees. It would even be cooler if I lowered the thermostat. I had my very old non-efficient system replaced in March or in the nick of time as it is very hot out there. Chris was amazing as he looked over my old system and came up with a much better one so that my Master bedroom would finally be cool. The old system was horrible and had never cooled the Master bedroom living us sleeping in the kid's room for most of the summers before. I had done my homework prior to ever interviewing any air conditioning company so felt pretty confident choosing them after all 5 interviews were done. Love and Care Heating and Air won out because of their approach and knowledge of my ailing and somewhat dangerous system. They showed up as promised with a complete and impressive crew. Marshal and Jeff earned my trust and kept me informed at all times. They took pictures as I requested and Jose and Tyler went above my expectations. I have now had this system working flawlessly since March and couldn't be happier. I had an opportunity to call them in May over a minor issue and they came right out, address the problem, and coming up with a wonderful solution. They are an amazing company. LOVE and CARE HEATING and AIR is the best company in Northern California.
Description of Work: Heating and Air conditioning system replaced plus needed new duct work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Terry M.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. Best HVAC company you're likely to ever work with.
Description of Work: New HVAC Upstair and downstairs, replace ducting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
[Member Name Removed], thank you so much for the opportunity to work for you and for taking the time to write us a review--we appreciate both very much. Thanks again, The Team.

Joe D.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
The entire Love and Care experience was amazing from start to finish. We purchased a home last Fall with 20 year old A/C systems that passed the home inspection but failed to keep up with the first spring heatwave. We received multiple quotes and the proposal from Love and Care was by far the most complete and informative. Chris took the time to understand our needs, explain options and answer our questions. They promptly scheduled and completed the work while accommodating our timing requirements. The installation crew - Marshall, Lucas and Tyler were awesome! They performed a high quality installation, made sure everything was cleaned up, communicated frequently, were extremely professional and courteous and maintained safe Covid-19 related protocols. When contacted for subsequent questions and adjustments, Love and Care responded immediately. We highly recommend these guys - they live up to their name!
Description of Work: Replacement of 3 HVAC Systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
[Member Name Removed], thank you for giving us the opportunity to work for you and to help make your beautiful home much more comfortable! And thank you for taking the time to review us, we definitely appreciate that as well. Thanks again, The Love and Care Team.

Jill A.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Such a wonderful experience. Very professional and knowledgeable, and very friendly. My husband and I couldn't have been more pleased. We love our new system, it works great. Chris the owner was so helpful and thorough...he took time to explain everything in detail. All the men that installed our system were great as well - Beau, Jose, and Tyler, they were friendly and efficient. We highly recommend Love and Care!
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Love and Care Heating and Air
Art and [Member Name Removed], thank you for giving us the opportunity to work for you, and thank you for taking the time to write us such a nice review. We look forward to keeping you and your wonderful family comfortable for many years to come. Thank you, and may God continue to Bless your household!

Barbara E.
06/2019
5.0
heating & air conditioning/hvac, insulation
  + 0 more
Everything went perfectly!! I do not have "ANY" complaints. They clean after everyday and the drop cloths were always removed each day and one worker always vacuum the area where they worked and wipe down all hand prints where the touch around the attic entrance and make sure what little patch work was need it, done well!! They clean outside in the backyard where the A/C unit is, and my driveway. TOTALLY PROFESSIONAL!! The workers were so polite and professional. What more could a person ask for!! THE BEST!! THANK YOU LOVE AND CARE HEATING AND AIR!!
Description of Work: Love and Care Heating and Air Chris Shaw came over to give me an estimate on a A/C Heating and Air System. Chris Shaw was honest, unlike another company who came over my house to see and service my A/C the day before. Chris Shaw was extremely professional and explain what was happening with the heating in my attic, provide pictures with the date and year with my last name that he took, while in my attic. That is a honest person! Chris Shaw showed me the pictures with dale, year and my last name, then he went outside to see the A/C Unit and I was with him and the Unit. He showed me that the A/C Unit was the wrong sizes for my house. "SMALL". No wonder I was paying SMUD monthly large payments during the summer months. I bought my house brand new and apparently the builders in my area just bought smaller A/C Units and install them. Chris Shaw, of Love and Care Heating and Air explain why my bills where high and why my home was always hot in the summer and cold in the weather. That's It!! I wanted a new System. Plus this was 2001 system, and I moved in my house in Nov. of 2002. The A/C SYSTEM WAS 19 YEARS OLD!! PLUS TO SMALL FOR MY SQUARE FOOTAGE IN MY HOUSE. I felt so confident that I found the Right Company "LOVE AND CARE HEATING AND AIR" to purchase my Heating and A/C System. I was not taken advantage, unlike another company did to me the day before. I am so Happy that I called to received an estimate. I told Chris Shaw "YES" I want his company to pulled in my system. The company workers were so professional and for two extremely hot days these workers were the BEST!! They took out the old ducts and put in new one, the took out the heating unit in the attic, and install the new one, these workers make sure everything was cleaned in the attic and as well in my house. Drop cloths all over in the house. The New A/C Unit outside was installed the first day. Beautiful System. Jose, the Lead man provided photos of my attic of the New ducts, New Heater. It took two days and all the beautiful work was done. My Heating and Air System was up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
Thank you so much [Member Name Removed] for such a great and in-depth review. We appreciate the opportunity to work for you take care of you for many years to come--and all your friends and family!

Matthew S.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Christopher, from Love and Care, came out on time. We discussed possible outcomes for trouble shooting the system, and rough estimate pricing. He gave me verbal quote, on site. Replaced the capacitors immediately, from the truck. Turned the system back on, and Voila, cold air. Now my family and I can withstand the heat of the summers with the air blowing cold.
Description of Work: Central Air conditioning diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Love and Care Heating and Air
[Member Name Removed], thank you for giving us the opportunity to serve you and your family. We are glad you will not be suffering through the heat, especially the really first hot week of the summer, which always feels like you've been transported to Phoenix! Thanks again, The Crew

John K.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. They were clean, neat, and efficient.
Description of Work: They replaced the heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Response from Love and Care Heating and Air
Thank you [Member Name Removed] for giving us the opportunity to work for you, and thank you for making the effort to review us for Angie's List. We appreciate your business and your support.

Robert and Jenna W.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. Happy about the job.
Description of Work: Replaced HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Love and Care Heating and Air
[Member Name Removed], thank you for taking the time to review us on Angie's List, and thank you even more for giving us the opportunity to work for you in the first place. Thanks again, Tim

Michael P.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were very knowledgeable gave me several options to consider; and also answered several questions I had about what system that I wanted to install. I would certainly recommend them.
Description of Work: A new mini split HVAC SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
[Member Name Removed], thank you for taking the time to review us. We appreciate your time and thank you for the review, and hope you will consider us for future work. Thanks again, Tim

Barbara D.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
The installation of my HVAC went very smoothly. The Love and Care crew is very professional. I appreciate that they kept me informed of the progress and left all areas clean, ever day. Also have to mention the thermostat they recommended is awesome!
Description of Work: New Heating and Air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
Thank you for taking the time to review us; we are happy that you trusted us with your pretty complicated installation. You never really know until you open some of these up, but that custom mount someone built on your roof was a tough one to tear down. It sure looks nice and clean now. Thanks again, Tim

Gary P.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Amazing company, amazing service! We came home from the coast on the hottest day of the year and found our A/C had imploded. Love & Care came over the next morning to bid on our job and supplied us with a portable A/C unit which took the heat edge off. They were in the next day and installed new units inside and out. Their install team was great, explained everything as I spent the day "looking over their shoulder". New system is way more efficient. And, they came back and addressed some duct issues that THEY felt were important to upgrade..no cost. I can't recommend them enough. Totally satisfied
Description of Work: HVAC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
Thank you for sharing your experience [Member Name Removed], except for that "no charge" part! We do try and go above and beyond and exceed customer expectations, and are glad you noticed and shared.

Theresa N.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Love and Care came into my home and provided a thorough inspection of my 16 year old HVAC system. This was the original system from when I first purchased my home brand new. Chris and staff found multiple issues with my system, from a collapsed duct, mildew, rust and oil leaks. The team was very knowledgeable and professional in explaining my options and the process to replace the system. They were always timely and diligent with their work. I'm highly satisfied with the work that they did and their name says it all, Love and Care, I highly recommend them.
Description of Work: Replace HVAC System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
[Member Name Removed], thank you for giving us the opportunity to work for you and your father. We especially appreciate you responding to the request for the review almost a year later. We thank you for both.

Hannah M.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
We had Love and Care Heating and Air replace our 30 year old heat pump and duct work in the fall. The old system was so inefficient we couldn't afford to run it. Now that a couple months of SMUD bills have come, we can see that the new system runs at less than half the cost, seriously, and we are warm and comfy now. The guys were professionals and worked hard each day, and cleaned up each evening. It was a big nasty job. Thanks guys for the good work.
Description of Work: Complete Replacement of AC and duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Love and Care Heating and Air
We've been talking about replacing your 30 year old system for quite some time, and I am glad that you gave us the opportunity to take care of all of it at once...it really did need it. It's hard to tell how many years it's been running like that, with air leaking all over the place, but with an all new high-efficient system and all new ductwork, it's no wonder you were able to cut your costs in half. Thanks again, Tim

Michelle A.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Love and Care Heating and Air has been the most amazing company to work with. I have worked with Chris for almost 11 years on several different projects. This first time I used him he did a new install for an addition to our home in 2007. The entire project went smooth with no complaints. We have used Chris for all of our service needs ever since. 3 houses and 11 years later - he is still my "go-to" guy. He is very knowledgeable and able to pinpoint the issue almost immediately. We have always been treated with great respect and professionalism. I highly recommend Love and Care for any and all of your HVAC needs. You will not be disappointed. (2 New systems, and 11 years of service across 3 homes)
Description of Work: New Heating and Air Conditioning System for home addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Love and Care Heating and Air
[Member Name Removed], Thank you so much for taking the time to write this review and for being such a great client over the years. I appreciate the trust you have placed in me and your willingness to share your experience. Sincerely, Chris

    Contact information

    9912 Business Park Dr, Sacramento, CA 95827

    http://www.loveandcarehvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Insulation

    FAQ

    Love and Care Heating and Air is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Love and Care Heating and Air accepts the following forms of payment: Check,Financing Available
    Yes, Love and Care Heating and Air offers free project estimates.
    Yes, Love and Care Heating and Air offers eco-friendly accreditations.
    No, Love and Care Heating and Air does not offer a senior discount.
    Yes, Love and Care Heating and Air offers emergency services.
    Yes, Love and Care Heating and Air offers warranties.
    Love and Care Heating and Air offers the following services: We provide residential heating and air service and repair. We also provide system tune-ups, and we install new equipment using Ruud, Lennox, Goodman, and Trane HVAC components. We install new ducting, and water heaters, and use the AirScrubber Plus air filtration device for allergy sufferers. We install energy-efficient QuitCool whole-house fans. We recently opened up a service to select commercial clients as well.

    Contact information

    9912 Business Park Dr, Sacramento, CA 95827

    http://www.loveandcarehvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM