The installer arrived late after calling, and scoped the job. He determined some wiring in the house prewiring job was defective and some of the installed alarm sensors were improperly installed, so he installed wireless sensors in all but front door at no extra cost; the front door had usable detectors (but they failed later as they were improperly placed and using the wrong magnet and had to be replaced by ADT's contract maintenance / repair service, River City Alarm Co.) Nice well-intentioned installer, but insufficiently knowledgeable to realize the job was not well done. The project lasted over half a day with no wiring requirements, and failed later (front door mentioned above.) In all, though the installer was friendly and helpful the job was not performed satisfactorily, resulting in false alarms, police visits and requiring additional work later to rectify the errors (from an experienced troubleshooter - see River City Alarm Co. review.) As a onetime worldwide electronic troubleshooter / air traffic control radar installer, I have a professional basis for reviewing the installer's work and deeming it unsatisfactory - and now we have three false alarm strikes with the local police department, meaning significant fines the next time.
Description of Work: As an ADT franchisee (ADT does not do its own installation, maintenance or repairs,) Gaylord had an installer provide a package advertised by many dealers - full alarm system install for $99 including entry points sensors, motion detection, voice, entry keypad, portable security fobs and necessary wiring, etc. The package has a claimed MSRP of about $850. I had to pay additional repair / troubleshooting, and have potential municipal fines looming from false alarms caused by the poor installation job. Penny wise, pound foolish is what I was. If I were to do this again, I would vet alarm installers thoroughly, use Angie's list and beware of ads alone - the sales commission from ADT is high enough there is plenty of competition; some of the companies installing alarm systems for the major sellers like ADT are not really skilled, and since ADT shops out repair to yet another company, the installers have no incentive to provide a level of service that will last in the long run. Part of my selection process was a local company - but when they do not provide long term support, that doesn't matter so much.
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FAQ
GAYLORD SECURITY AUTHORIZED ADT DEALER is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
No, GAYLORD SECURITY AUTHORIZED ADT DEALER does not offer free project estimates.
No, GAYLORD SECURITY AUTHORIZED ADT DEALER does not offer eco-friendly accreditations.
No, GAYLORD SECURITY AUTHORIZED ADT DEALER does not offer a senior discount.
No, GAYLORD SECURITY AUTHORIZED ADT DEALER does not offer emergency services.
No, GAYLORD SECURITY AUTHORIZED ADT DEALER does not offer warranties.