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Garage Door Repair

Garage Doors, Locksmiths

About us

Thank you for your interest in sac's garage door repair, your local licensed insured and bonded contractors. We strive to bring you the best in all locksmith and garage door service and repairs. We specialize in garage door repair and opener installation. Most of our repairs are broken springs and we always offer same day service. Our locksmiths are all individually licensed for your protection. We send all of our locksmith calls to those professionals. Thank you again and we hope to hear from you today. Call now for a free phone estimate.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Repair, Opener Installations, Locksmith, Car Keys, House Rekey, Auto Car Locksmith, Gate Repair, Automatic Gate Repair & Installation.

Services we don't offer

We do not hold a California Locksmith Company License and all locksmith work is subcontracted.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7180 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 180 reviews

Andy S.
11/2018
5.0
garage doors
  + -1 more
Contacted Sac Garage Door repair and within 1 1/2 hours repairman was at the house and less than one hour later he was done. Very happy with this company and recommend to friends.
Description of Work: Spring broke on garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn E.
05/2018
1.0
garage doors
  + -1 more
Not great, door is noisier than the 17 year old door it replaced and twice as noisy. Tracks are too short, according to installer, I agreed. Installer mentioned bad hinges, only had one on truck, he replaced. Said they would be in touch about the other as well as tracks. Also asked for a price to have an insulation kit installed, never heard back on either. Would not recommend.
Description of Work: New garage door.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


RONALD M.
11/2017
3.0
garage doors
  + -1 more
The original appointment was for Tues, 10/17, between 8 and 10 AM. They rescheduled to 10/19 between 8 and 10 AM. Then that was rescheduled to 10/31 between 8 and 10 AM. The technician, Joseph arrived on 10/31 around 9:15 AM, as scheduled. Joseph appeared to be quite knowledgeable and completed the tuneup by adjusting the spring to balance the door and by lubing the rollers and hinges. However, the next morning the door would not come down. I called early on 11/1 and made an appointment for Joseph to return on 11/2 between noon and 2 PM. On 11/2 they called and rescheduled for 11/6 between 1:30 and 3:30 PM. Joseph arrived around 3:15 PM and made further adjustments on the spring and things were working fine. Although the re-scheduling was very annoying, the technician, Joseph finally left us with a working garage door. His work is the reason I would hire this company again, provided the price was right.
Description of Work: Garage door tuneup because the door would stop going up in cooler mornings. i bought an Angies's List Deal for $69.00.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$69

Ann Marie D.
11/2017
1.0
garage doors
  + -1 more
Since Garage Door Repair obviously did not want my business, I went with a different repair company. Thanks CJ's Garage Door Repair, my garage door & opener are now fixed and working like new.
Description of Work: A week ago I sent this company, Garage Door Repair, a request for a free estimate for garage door repairs. As of today, I still have not received a response from them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Martha G.
11/2017
1.0
garage doors
  + -1 more
My garage door would not go down when I pressed the fob or door button and I called them to fix it. They came out about a 2 months prior to replace my spring and then I had problems shortly after with my garage door not going down. The repair guy said I needed to shave down the panel because it was getting stuck as it went down. He said he would do that for $85.00. I said I can shave the door panel myself if that was the problem. I did and it didn't solve the problem. I called someone else who said you don't shave panels the door has adjustments to move them out because many houses have this issue and you don't shave down your house. He said the sensors needed to be adjusted and he fixed them and the door works fine. I cannot believe I was charged $29.00 for them to come out and not know about the adjustments you can make on the door tracks and on top of that not check the sensors which was the problem. This business is a rip-off.
Description of Work: Garage door would not go down with the fob or when pressing the button. The button needed to pressed down firmly until the door went down all the way.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$29

Denise G.
11/2017
4.0
garage doors
  + -1 more
It went well. There was a slight hiccup on the garage door when my door would go up, so the tech added the two beams which took out the hiccup. There was a slight bow to the door so the beams took care of that problem.
Description of Work: Hello, The service tech repaired/added two beam supports to my door. He told me that the repairs were separate from the Tune Up service I paid for, so that was not accepted as any part of the payment. So, that left me a little puzzled. I still have the tune up paper work, so before it expires I guess I will have someone come out again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$279

Bonnie M.
08/2017
5.0
garage doors
  + -1 more
Mo was quick and efficient and very personable.
Description of Work: Adjust door opening and closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Shalese M.
07/2017
5.0
garage doors
  + -1 more
Very well. Adrian was very professional and knowledgeable. I can't wait to have my garage working again.
Description of Work: Quote on services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
07/2017
5.0
garage doors
  + -1 more
The tech, Adrian, arrived within a couple of hours and in no time at all had it closed and secure. I could see that the old door panels and hardware had just plain worn out. I asked what my options were and he explained that since the existing motor seemed to be working ok, I could just have the door panels, tracks and hardware replaced. No up-selling at all. I liked that! He was back within 48 hrs with everything needed to get the job done and finished the job in about 3 hours. And the price was affordable too. I hope I won't need a repair on the door for a long time, but I'll sure recommend these guys to my friends and neighbors!
Description of Work: My garage door had somehow gotten jammed about one-third of the way open. I recently moved here (the North Highlands area) so this was not a good situation at all. I called these guys and explained that this was pretty much an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca S.
06/2017
5.0
garage doors
  + -1 more
He said it would be more expensive to fix what was wrong then to just get a new opener. He gave me some estimates on a new one.
Description of Work: Garage opener repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Percival D.
05/2017
5.0
garage doors
  + -1 more
SACS showed up to my home within just a couple of hours after contacting them. They gave a very fair estimate and immediately got to work. Within 30 minutes, my garage was working perfectly. Fast, fair prices, and professional. I'd definitely work with them again!
Description of Work: Broken garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen H.
05/2017
5.0
garage doors
  + -1 more
We called Sac's Garage Door Repair, and they came out to help us within 2 hours! Our tech, Adrian, was courteous and knowledgeable. He performed a thorough inspection of the door in addition to addressing our suspected problem. I would highly recommend Sac's Garage Door Repair!
Description of Work: We needed the spring on our garage door repaired and the rollers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
04/2017
5.0
garage doors
  + -1 more
Extremely well and very quickly completed. Technician was very good at explaining what needed to be done and the work was very professional and everything is still working perfectly.
Description of Work: New spring had to be installed on one door and the rollers replaced on the other door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$386

Ian J.
04/2017
5.0
garage doors
  + -1 more
My garage door started going on the fritz, and I called Sac Garage Door Repair to get an estimate. Nick came out himself within an hour, and was able to make the repairs on the spot within 20 minutes. Now my garage works great! I was very impressed with the speed and time flexibility of the job.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MELODEE P.
04/2017
5.0
garage doors
  + -1 more
He lubricated the garage door and replaced the rollers.
Description of Work: The garage door needed to be lubricated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steven P.
03/2017
5.0
garage doors
  + -1 more
Perfect! Completed quickly and expertly. The door opens/closes whisper quiet.
Description of Work: Garage Door Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark T.
02/2017
2.0
garage doors
  + -1 more
We had an Angie's List coupon for garage door repair, and Sac's Garage Door Repair has an A rating with Angie's. A man named Adrian completed the repair and charged us $129 over the coupon amount, which seemed high. He also said we needed new springs on both doors. We produced a receipt showing that we'd had new springs installed in 2014, and then he said the springs were old based on dates. He said the springs showed dates of 2005 and 2011. We assumed that meant the first company had not replaced our springs, or replaced them with used ones. That is not true. We now know there are no dates on garage door springs. We feel he was either incompetent or lying to us in order to get us to buy springs unnecessarily. Would never hire again based on that.
Description of Work: door out of alignment after installing weatherstripping
Rating CategoryRating out of 5

Response from Garage Door Repair
Hi [Member Name Removed] and Thank you for your response. You are unfortunately wrong about dates on springs. Most residential Spring have a date stamp inside the wingding cone. Unfortunately some companies will install old springs because they do not always look that old or the customers does not pay attention or know what to look for. You can usually tell the bad ones by the warranty or lack there of. As far as the additional charge Adrian Changed was for additional repairs on your door outside the said coupon/tune up deal via Angies List. I hope this help. If you have any further questions please call us anytime. We can Also help you find the date stamp on your spring.

Audrey B.
02/2017
3.0
garage doors
  + -1 more
Prior to the tune-up, my garage door kept stopping randomly upon closing and would rebound open. The tune-up fixed the problem for about 5 days. I contacted another repair company who used a better grade lubricant, and lo-and-behold a month later, garage door works fine. The $49 special was a waste of money since they are using second rate lubricants!
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$49

Response from Garage Door Repair
We use the highest grade White lithium and PTFE lubricant on all our tune ups. I f someone else told you that there "High Grade Lubricant" made your door work correctly or stop opening randomly, they simply lied. Lubrication has nothing to do with your door opening and closing on its own; this is usually caused by frequency interference of a short circuit at the wall button or a faulty Circuit Board. I am sorry you were convinced of untruth from another company a simple call to our office could have saved you another service call to another company.

Gloria L.
01/2017
5.0
garage doors
  + -1 more
Great, my garage door is working well, nice and quiet.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter K.
01/2017
5.0
garage doors
  + -1 more
I'm glad I did this. I mentioned the door was noisy and "jerky". This was caused by worn or bad rollers some of which were not rotating. These were replaced at a very good price. Now the door runs quietly and smoothly.
Description of Work: Garage door tune-up and maintenance. Replaced worn steel rollers with nylon rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jackie G.
01/2017
5.0
garage doors
  + -1 more
Perfectly! Sac's was able to schedule an appointment the next day (a Sunday). Mo, the technician, arrived on time after calling to tell me he was on his way, and fixed and serviced the door within 30 minutes. He also gave me some do-it-myself pointers to keep it operating properly. I will definitely call Sac's for any future garage door work.
Description of Work: My garage door wasn't working properly (wouldn't go up more than 6").

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Carter M.
01/2017
5.0
garage doors
  + -1 more
We got a timely, honest estimate for the work. The work was completed without issue in good time. We are very satisfied. I wish we’d done this sooner, rather than suffering with our old rickety garage door system for so long. The new system is a huge improvement. Thank you!
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jessica P.
01/2017
5.0
garage doors
  + -1 more
the work was completed with no other issues. Sacs contractor was polite. He explained the issue to me and he got right to work.
Description of Work: Garage door maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jessica P.
01/2017
5.0
garage doors
  + -1 more
It was great service. They were on time and didn't have any problems.
Description of Work: Garage door tune up and replaced rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jerri C.
01/2017
5.0
garage doors
  + -1 more
Nick was on time. He took time to explain what he was doing and why it was necessary. I liked his professional behavior.
Description of Work: The rollers were replaced and the door lubricated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1099 Stewart Rd, Sacramento, CA 95608

http://www.sacslocksmithgaragedoorrepair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Locksmiths

FAQ

Garage Door Repair is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Garage Door Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Repair offers free project estimates.
Yes, Garage Door Repair offers eco-friendly accreditations.
Yes, Garage Door Repair offers a 5% senior discount.
Yes, Garage Door Repair offers emergency services.
Yes, Garage Door Repair offers warranties.
Garage Door Repair offers the following services: Garage Door Repair, Opener Installations, Locksmith, Car Keys, House Rekey, Auto Car Locksmith, Gate Repair, Automatic Gate Repair & Installation.
We do not hold a California Locksmith Company License and all locksmith work is subcontracted.

Contact information

1099 Stewart Rd, Sacramento, CA 95608

http://www.sacslocksmithgaragedoorrepair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day