Ergeon

They did great work.

Working with Ergeon on my new fence was an efficient and enjoyable process, resulting in a beautiful fence. The first phone call with my Ergeon rep, Alejandro, led to an online streamed walk-through of the existing fence and my project wishes. It could not have been easier. I simply used my phone and a video app to chat with Alejandro as I walked the fence line. That video chat led to several options for me to select from and resulted in an estimate of the cost. Once I had completed the preparations that I chose to do myself, I accepted the Ergeon estimate, and my Ergeon project manager, Edgar, was assigned. He also was great to work with. I was pleasantly surprised to learn the project not only could begin sooner than I expected, but they could complete it in just a single day! At 8 AM on a Friday, Josh, Ergeonâ  s installer, came to the door, we did a walk-through of the project area, and the work began. By 4 that afternoon, Josh and his installation crew were done, leaving me with a beautiful new fence and gate. They handled the details, doing a superb job. I could not be more pleased with the experience and the result. Kent Sacramento

Ask questions regarding fence line and sprinkler heads. Willing to make the customer happy.

A one service

Old fence removed, very neatly, and new one in place in only 2 days. So happy I chose this company. The team was great to work with and so quick. I got metal posts, three rails and beautiful redwood pickets. And a custom make gate. Thank you!!

The survey, measurement, quote, approval, and install were all super easy, fast, and painless.

excellent

Very good quality work. Had them come back to explain some issues I had run into and they were considerate and replaced a board with a small crack I’d seen

Very customer oriented and attentive. The was done well and the crew was great

The Ergeon team was great at communicating with us during each step of the process about what was being done now and what step would come next. Their work is of the highest quality and they cleaned up well after both days they were here. Iâ m glad we chose Ergeon and I recommend them wholeheartedly.

Professional crew, finished the project in ~3 hours, good quality work and cleanup was efficient. Virtual assessment worked well. Quote and contact process was efficient. Price was competitive with other companies.

I had them replace a fence on a rental property I own in Sacramento. Twice I drove from the bay area to Sacramento with promises from the company they would call me about 20 minutes before the pre-installation visitation and the final walkthrough after the fence was completed so I could be there. Both times the company failed to call me and I was not allowed to oversee the project I am paying for. They are now proposing the final walkthrough be conducted virtually from their office to my home in the bay area. I don not see how the final walkthrough/inspection can be done without being at the project. This company showed no respect for me as a client.

Good people help you any way they can with your budget.

Great customer service and great workmanship . Kept me informed throughout the whole project . I would definitely recommend this company!!

They were fast and efficient. Communication was good. I knew when they would arrive and they followed through as promised.

Great company.

Proceed with caution when hiring this company to do a fence. I hired them to install a wooden fence and two gates. They did not backfill the post holes, the large gate drop rod was left for me to install, a support beam for the small gate was not sunk into the ground, instead screwed into my stucco house with drywall screws and was falling out the same day. They left trash and old screws all over my yard. The foreman was supposed to come inspect the issues and he never showed up and now I am getting the run around trying to speak to any management.

They worked fast and efficient .

Their customer service is absolutely terrible. However, my fence looks fantastic is very good quality.

Very professional and prompt. Easy process from start to finish. Reasonably priced as well

The customer service was great. We had a fence installation and repair job and Andrea at Ergeon was very helpful in explaining the process, expectations and provided a very detailed quote..all online and over the phone. She was able to work directly with our neighbor to discuss the share of costs. The fence is now complete and it looks fabulous.

Management of the project, work quality, and completion of project were all very good . . . .

The process was very smooth, and best of all I ended up with a fantastic fence. Very professional, kept to the schedule. I’d hire them again.

Absolutely satisfied with their services and the pricing

We were on a tight timeline to get this project done and they were very transparent about process timelines and reassured me it could get done on time. We weren't disappointed. Communication was good throughout the project timeline and the installers did a great job. I will definitely call them when we're ready to tackle the next fence project!