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Chase Pools

Pool and Spa Service

About us

Only service and equipment repair at this time. 23 years experience in servicing and repairing swimming pools in the Sacramento area. Feel free to call us directly at (916) 308-2507, and mention Angie's List!

Business highlights

LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

pool services and pool equipment services

Services we don't offer

pool construction

Amenities

Emergency Services
Yes

Photos of past projects

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Glenda C.
08/2021
5.0
pool cleaners
  + -1 more
Charles @ Chase Pool & Spa Service returned my initial call promptly, sent me a estimate, scheduled the appointment, arrived early for the appointment, completed the job, went over the new pump operation and made a believer out of me for using Angi in the future.
Description of Work: New pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

Guerren S.
01/2021
5.0
electrician, pool cleaners
  + 0 more
Not only did Charles Chase replace my blower quickly, he identified and remove blockages in my spa jets and gave me great advice about my setup. My hot tub is working better than ever!
Description of Work: Spa blower replacement, including relay

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen K.
11/2020
5.0
electrician, pool cleaners
  + 0 more
I called Chase Pools and in less than 24 hours, Charles Chase came to look at my spa. He had the issue diagnosed and resolved in less than 30 minutes. Charles was extremely professional and honest and I couldn't be happier with my repair experience. I HIGHLY recommend Charles and his company for any pool/spa repair jobs. I have had bad experiences in the past with dishonest repairmen and it's nice to know that there are still honest and fair repairmen out there!!
Description of Work: My spa was not working and I wasn't sure if the problem was from my electrical outlet or inside the spa itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Douglas S.
07/2020
5.0
pool cleaners
  + -1 more
I found them to be reputable and did an excellent job and they came out of their regular service are to help me and offered future service to me.
Description of Work: My pool is not filtering well and is a green mess at this time.
Rating CategoryRating out of 5
Yes, I recommend this pro

bob J.
06/2020
4.0
electrician, plumbing
  + 0 more
Okay. No receipt given for services provided I trusted that they were honest about the cost..
Description of Work: repair leak in system

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$360

Response from Chase Pools
I mailed you a receipt for services. I had thought that I went over and above to help you out in a dire need of situation to get your pump running. was no mention of how I came out and figured out what’s wrong And returned the same day a couple hours later to do all the repairs. If a receipt was your only issue with the job I can bring you another one.

liz H.
05/2020
5.0
electrician, pool cleaners
  + 0 more
Charles Chase did an outstanding job from start to finish installing our new variable pool pump and also pool sweep. Quality work along with being highly responsive and on time. He took his time explaining how the new system worked and answered all questions we had. He will definitely be our new pool expert!
Description of Work: install new variable pool pump and sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Peri R.
05/2020
5.0
electrician, pool cleaners
  + 0 more
Great - the only pool repair company to return my call - scheduled to come out and see issue. Scheduled the next week to repair after parts received and showed up each time on time. Fast and friendly will hire for all our pool service needs. Thank you!!
Description of Work: change pool lights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jan F.
04/2020
5.0
electrician
  + -1 more
Good price and fair but didnt charge me because he felt it was an electrical problem.
Description of Work: I needed spa service
Rating CategoryRating out of 5
Yes, I recommend this pro

Valerie O.
04/2020
5.0
pool cleaners
  + -1 more
Cleaning the pool took longer than expected. But Chase pools was here multiple days a week working on it until it is crystal clear. No payment was required until the job was done.
Description of Work: Clean out pool, repair some equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jim K.
03/2020
2.0
pool cleaners
  + -1 more
They never contacted me.
Description of Work: spa repair
Rating CategoryRating out of 5

Tony C.
03/2020
5.0
electrician, plumbing, pool cleaners
  + 1 more
Like clock work
Description of Work: Pool heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael S.
02/2020
5.0
pool cleaners
  + -1 more
Twenty-five year old spa was leaking and not worth repairing, Ordered new spa from Sam's Club and provided Chase Pools with estimated delivery date.. When I got the actual delivery date and time window, I updated them.. When the delivery service gave me their arrival time, I let Chase know and they arrived before the spa was off the truck. Three hours later, my new spa was in place, all connected and running - I can hardly wait to jump in and enjoy it. Kash provided me with a spa test kit and showed me how to use it properly as he adjusted the chlorine and pH. I'm very pleased with their work!
Description of Work: Old dead spa removed, new spa installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Linda T.
02/2020
5.0
pool cleaners
  + -1 more
It went great.
Description of Work: Fix Hot Tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick S.
02/2020
5.0
pool cleaners
  + -1 more
He was fast and on time and was very helpful in explaining how to work the timer.
Description of Work: A new filter timer to run the pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Rick S.
02/2020
5.0
pool cleaners
  + -1 more
Charles and his son were awesome. Responded to my request the same day. Arranged to come look at it at a time that worked around my schedule. They found that the pump was damaged from a water drip. They replaced it and fixed a wiring problem an electrician had missed that was causing secondary issues. They also discovered and fixed a cracked plastic piece. I highly recommend them.
Description of Work: Our spa pump wouldn't stay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Joe O.
01/2020
5.0
pool cleaners
  + -1 more
Charles is the best great work great price and super nice to work with
Description of Work: plumbing repair for pool sweep.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick L.
11/2019
5.0
plumbing, pool cleaners
  + 0 more
Excellent. Quick& quality repair at a reasonable price
Description of Work: extensive plumbing on commercial jacuzzi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lovan A.
11/2019
5.0
pool cleaners
  + -1 more
Great service and a professional attitude!! Charles has been serving my pool for sometime now and I would truly recommend Chase Pools to anyone who needs someone knowledgable and passionate about his profession.
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Dave B.
11/2019
5.0
plumbing
  + -1 more
Charles did an amazing job installing my new pool filter. When I came home and saw my filter leaking massive amounts of water I immediately called Charles. It was late at night, past his normal working hours (7:00pm) but Charles took the time to walk me through how to turn off the pool equipment to stop the water flowing. Knowing that my pool was going to have to stay off until it was fixed, Charles made it a point to come to my house first thing in the morning to check it out. Charles came out and found that my filter equipment had a huge crack in it. He took the time to lay out multiple ways I could go about and fix it and what he recommended me doing. After doing some research on my end, I knew replacing it was going to be my best option. Charles’ price for the new filter Equipment, installation and labor was cheaper than anywhere else I could get. Once I decided to go with Charles he had my pool filter installed, pool sweep working and pool back to normal the very next day. I can’t say enough great things about Charles and the service I received. My pool Is up and running great now and I couldn’t be more happier about the service Charles gave me. I highly recommend Charles’ and will use him for ALL of my pool needs.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,230

Jared M.
10/2019
5.0
pool cleaners
  + -1 more
It always goes well. The owner was a great person.
Description of Work: They provided a routine pool service and repairs needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

kevin C.
10/2019
5.0
pool cleaners
  + -1 more
It was excellent. The customer service and the personality was great. Their equipment was effiecient. They were knowledeageble and expert.
Description of Work: They did montlhy pool service, replaced the filter and manifold, and installed remote circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    Sacramento 4, Sacramento, CA 95825

    https://chasepools.com/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Chase Pools is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    No, Chase Pools does not offer free project estimates.
    No, Chase Pools does not offer eco-friendly accreditations.
    No, Chase Pools does not offer a senior discount.
    Yes, Chase Pools offers emergency services.
    No, Chase Pools does not offer warranties.
    Chase Pools offers the following services: pool services and pool equipment services
    pool construction

    Contact information

    Sacramento 4, Sacramento, CA 95825

    https://chasepools.com/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM