Description of Work: Got one phone message back but never really able to reach them despite several written and phone messages left. Was told their work is very good, on recommendation from person who did repair work in our house, but never able to find out. Eventually, a neighborhood who is good with woodwork fixed the repair, which was to a cabinet door in the kitchen.
Rating Category
Rating out of 5
responsiveness
2.0
Darryl M.
02/2013
5.0
custom cabinets
 + -1 more
With the last of our three daughters off to college, recently converted a bedroom into our "dream" library/office. We contacted Steve Carter from Carter's Custom Cabinetry for an estimate. Steve worked with us to design the configuration that suited our needs, making suggestions along the way. We had library shelves and a large wrap around desk which will serve as an office for both myself and my wife. We also needed both file drawers and regular storage drawers built in. He came back several times to show us computer generated drawings and he tweeked the design several times until we were entirely satisfied with it. He helped us select a finish for the cabinetry that matched the antique pieces in our home, and helped us select a "look" that would be consistent with the overall decor of our home. After the cabinets were crafted, Steve called to set up an install date. At the last minute, I decided to recarpet and called Steve to inquire is we could delay the installation a couple of weeks. There was absolutely no problem and we worked around the carpet installation schedule. When the cabinets were installed, two of Steve's crew showed up to accomplish the task. They were pleasant, professional and courteous. There was a minor glitch with a piece of hardware for the keyboard tray, but his guys took care of it immediately and the installation went smoothly and promptly. Steve's guys put in a 12 hour day just to make sure everything was done to our satisfaction. After the cabinetry was installed, we found a design flaw in the keyboard tray - which was OUR fault. We called Steve and explained that we needed to make a change and he came out promptly, took measurements and before long, we had a new tray that was exactly what we wanted. Steve is a great guy to work with. He is honest and dependable, and the work done by he and his crew is excellent! We are shortly going to remodel our master bath and kitchen. You can be assured we will call Steve to do the cabinetry!
Description of Work: Installation of built in bookcases and computer desks.
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Service Categories
Cabinet Making
FAQ
Carter's Custom Cabinetry is currently rated 4.5 overall out of 5.
No, Carter's Custom Cabinetry does not offer free project estimates.
No, Carter's Custom Cabinetry does not offer eco-friendly accreditations.
No, Carter's Custom Cabinetry does not offer a senior discount.
No, Carter's Custom Cabinetry does not offer emergency services.
No, Carter's Custom Cabinetry does not offer warranties.