Best Price Pest Control

This place is running a SCAM. One of the worst customer service experiences I have ever had. I have a rodent issue in my attic and called "Best Price Pest Control" in an effort to save a few bucks. Checked out their website, read some testimonials, felt pretty good about it. I was quoted $99 for a 30 day guarantee. I was a little skeptical when the owner of the company came out and basically threw 2 chunks of "rat bait" into the middle of my attic. No, he did not actually go into the attic, look to see where the problem was, see if there were any access points, etc. Just threw them up there randomly. Said to call him if there was any more activity and left. As luck would have it, it was day 37 that I discovered the rat bait, untouched, in the middle of the attic, along with some huge, fresh rat turds. I called Best Price and was told "Lonnie", the owner, would call me back. When Lonnie called me back, he gave me some BS about how he had never seen that happen before (in his 20+ years in the business) and how it's like putting a pizza in front of a homeless guy and him not eating it. He kept emphasizing that my warranty window was up and quickly became condescending and rude, to the degree of swearing and hanging up on me when I questioned his business ethics (providing a "service" that didn't work). He eventually agreed to come back and put some more bait in my attic, which he did the next day and, as of another month later, the rats wanted nothing to do with this magical bait. He did not refund my money, follow up, etc. Rather than deal with this A**hole again, I will just take the $100 hit and let everyone know what a pain this company (i.e. the owner Lonnie Price) is to deal with. Definitely a scam, save your money or find a better exterminator!

Had a bad feeling from the moment this guy returned my call. His was the only company that said the could send someone "now" for a newly discovered rat in my garage or I would have said "No thank you" This guy was a bully and a know-it-all. e.g. "Don't ask questions"

THEY WERE GOOD. I THINK THEY WERE A LITTLE RUSHED WITH THE JOB. I HAVE BEEN USING THEM FOR SOME TIME NOW AND ALL IN ALL I TRULY LIKE THEM. THEY ALWAYS SHOW UP ON TIME.