B & T Upholstery and Repairs

I am baffled by some of these poor reviews - in my experience, not only did Bill do a great job making some slip covers for my chair, but his service and communication was expedient and the covers look great. I was happily surprised by how fast he responded to me, came by and measured and made the covers. It is rare to find service like his, and he is a genuinely nice and kind person. I highly recommend him!

They never responded to my request for work to be done

Excellent fabrication and workmanship. Will definitely use company for future upholstery projects. Please note that this review is being re-posted as the first review submitted in January 2017 did not go through.

Bill completed the work on time and on budget. Excellent workmanship. We will return to his company in the future and will refer others who seek honesty and expertise in his craft.

Responses to inquires were very slow but friendly once they happened. The quote I received was far higher than the price of two other companies. I had the work done at Fine Line Trim And Upholstery for less than 1/3 the price I was quoted by B & T Upholstery and Repairs.

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He was excellent. He arrived on time and gave me several option for repairng the pillow. He repaired it and returned the pillow . I was very pleased.

I found his ad in Angie's list and the reviews were stellar. I have a sofa in need of re-upholstering and after reading the great ads I thought, and quot;this is the guyand quot;. Called him last Monday morning just before noon. He said send me some pics and I can quote you. I said that I just took some and I'd send them in a few minutes. I did. No price Monday, or Tuesday. Wednesday i sent him an email asking if he got the pics, things happen. No response. Thursday another note. no response. My wife called. No response. Friday, I sent him a message through Angie's List site asking did he not want to do it, That's OK just tell me. Is he swamped and it will take a week to get me a quote, OK too, just let me know something. BAM. I get a response in 10 minutes. He says he's been out for a couple of days and hasn't had time to look at the pics but would do so today and get me a price back by tonight. When I talked to him on Monday, 5 days earlier, he didn't tell me he was out of town or anything . He said send me the pics and I get you a quote right back. That was less than the truth. So, Friday night, no quote. Saturday nothing, Sunday,nothing. Here it is Monday and I still have not gotten anything from him. Perhaps he is busy. I'm in business and things get harried at times, I know. But at least I stay in touch with people. This guy has a problem. I'm glad all of these other folks had good luck with him. I built a good business on referrals. This guy will get nothing but bad press from me.

Bill and John were very accommodating about this small job even though they usually do larger projects. I wasn't sure there was enough fabric for the seat cover, but John managed not only to cover the seat but to recreate the piping detail around the edge of the cushion. They even polished up the wooden parts of the chair, which were quite worn. The result is beautiful. I hadn't shopped around, but the price seemed very reasonable, too. Highly recommended.

He did absolutely gorgeous work. His workmanship was really good.

The upholster was so friendly and kind. The response was very fast.

They were excellent. The craftsmanship was perfect. They had great customer service. He was very accommodating to me.

We had an expensive leather sectional couch that was looking pretty sad after 10 years of kids, pets and parties. We were expecting to have to replace both the leather cushions as well as the padding. Bill suggested we only replace the cushions and just have the leather cleaned, resurfaced and colored, which saved us a lot of money. We took him up on this--he re-did the cushions for us and did a nice job on them, then hooked us up with someone else to re-furb the leather. We were very pleased with the results--the couch looks and feels great.

We are very satisfied with their work. Very good.

Bill came out right away and said it would take about 2 weeks. I called him 2 weeks later, and he told me it would be done on Friday of that week. He gave me a time, in the evening, he would deliver it. He then called on Friday afternoon to say he had been called out and wouldn't be able to complete/deliver on Friday but could deliver on Saturday at 1:00. He then called on Saturday to say he didn't have the foam to replace the top and would have to get it but he would definitely deliver to us that day. I had to call him a couple of times to check on the status. I don't think he was too happy about that. Overall, he did excellent work and I would possibly use him again but I was rather disappointed regarding the delivery. I believe he had my ottoman for 2 weeks but didn't start the work until that Friday. I believe he should have checked on the foam before that day to prevent the delay.

I said a lot above but he had two antique chairs that were well over 80 years old and actually brought them back to life. He remade all the insides, re glued and made everyting stronger. One chair no one could sit on for fear of falling apart. Its now stronger than ever.He upholsterd the new fabric, pre puchased by me, and the chairs look absolutely gorgeous! His professionalism and pricing were great and more than fair.

Bill came by promptly to give us estimates. He offered excellent advice about ways of saving money, and where to get high quality fabrics. He is very generous with his time and expertise, and always goes the extra mile to ensure happy customers. He kept us informed of work-in-progress by phone, and dropped pieces off as completed. His willingness to pick up and deliver was especially valuable to us. All work was top quality and completed in a timely manner. We have been delighted to deal with him, and are continuing to do so. We have several backyard cushions and indoor pillows he is repairing/creating for us currently. Bill is top-knotch! Our friends admire the excellent work Bill has done, and we recommend him whole-heartedly at every opportunity.