A-1 Professional Appliance

appliance repair

About us

We are proud to be serving Sacramento, California! What truly sets us apart is our dedication to quality customer service. We are small enough to care, but big enough to handle any job with efficiency and skill. We are experts at what we do and proud of the way we do it. Call today.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.4337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.5
Showing 51-75 of 337 reviews

Ellen N.
09/2019
5.0
He was fabulous. Very professional. Very kind. Did the job cleanly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Philip S.
09/2019
5.0
Anthony who worked on the dishwasher was very personable and knowledgeable of the work at hand. A-1 Professional Appliance keep in contact with me prior to the job and was very professional. I look forward in seeking this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$348

Jerry M.
09/2019
0.5
This company simply replaces parts and hopes that the machine will work and never calls you back

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Bari Y.
09/2019
4.0
{No comments provided}

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

bill m.
09/2019
4.0
b

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
09/2019
5.0
The response time for my request for service was less than one hour. The Service tech was thorough in diagnosing the problem and the repair work was discussed prior to proceeding with any work. I am !00% pleased with the work performed and the highly professional service provided by A-1 Professional Appliance. I would recommend them for any appliance repair work needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$72

Robert L.
09/2019
2.0
poor job, very disrespectful Made very rude stated "if you have anything better to do"

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0


Eleanor S.
08/2019
5.0
I was amazed that I was able to get a next day appt after dealing with another repair company for 2 weeks and getting the runaround. Bryan called me first thing in the morning to let me know he had a few calls to make from the shop before heading my way and then he text me when he was on his way. He arrived during my scheduled appt time, asked me what the problem was gave me a quote (very reasonable) and went to work repairing my washer. He was very professional, courteous and explained what he was doing. I now have a working washer after 3 weeks. I will definitely used Bryan and A-1 Professional appliance for any future repair I may have. Fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$189

Heidi D.
08/2019
5.0
They were timely, clean and respectful of my home and even my annoying dog. They explained what the problem was and located a part immediately then needed to order another part. The part was not expected for 2 weeks but came in early and they made arrangements to complete the repair. Highly recommend Anthony B.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$680

Diane K.
08/2019
4.0
Our service person was prompt and friendly. He had to order a part that did not come in for a couple of days.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$319

Carl B.
08/2019
5.0
Everything was Good attitude. On time. Did it all professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ron s.
07/2019
5.0
great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam V.
07/2019
5.0
Fast to respond, thorough, and able then instantly diagnose what was wrong with the refrigerator! Anthony was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Milagros R.
07/2019
5.0
They keep in touch and are punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MaryAnn T.
05/2019
5.0
Terrific

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BOB B.
05/2019
5.0
Gary is really, sincerely concerned that he gives the best service & repair. He does GREAT work. He is personable and tells you what he is doing and why, while he is working. When he was done the Samsung refrigerator worked better than when we first got it! He also called back to make sure the refrigerator was working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nannette W.
05/2019
5.0
Called quick service next day. Polite and courteous fixed the problem quickly and very clean. Made sure I understood what he was doing. Great value would use again!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$175

Eleanor O.
05/2019
5.0
Brian did an exceptional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gene j.
05/2019
4.5
called in the am, job completed in the pm. pretty fast.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$80

Frances A.
04/2019
0.5
horrible, paid for nothing

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.5

$320

Laurie M.
04/2019
3.5
I did not go through with the repairs. It would be just to expensive!

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Julie R.
04/2019
N/A
They came out and misdiagnosed my problem the first time and I was told to wait 24 hours. The problem was a compressor with my LG refrigerator. I had a second person come out from A1 that told me he was LG trained. Unfortunately he misled me and tried to charge me $1700 to fix my refrigerator -$300 for the cost of the repair. The technician rightly said that my refrigerator is notorious for faulty compressors. What he didnt say was that LG will fix it FREE of charge, parts and labor.! Had I not done my research after he left, I would much poorer today. I called and spoke the owner and he flippantly said, ?He helped you, didnt he?? I crosschecked with other appliance repair on home advisor and they were half the labor cost of this company. Lesson, do your homework Before you give someone your trust. I'll know better next time. I now have a happily running refrigerator with no out-of-pocket money.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Karen M.
04/2019
5.0
Called at 6 PM for a dryer that was no longer working they came at 9 PM and fixed it. CanĂ¢ t ask for better than that.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$4,000

Contact information

1855 Diesel Dr, Unit 1, Sacramento, CA 95838

http://a1proappliance.net

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
46611
Trade License Locale
CA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

A-1 Professional Appliance accepts the following forms of payment: CreditCard
No, A-1 Professional Appliance does not offer free project estimates.
No, A-1 Professional Appliance does not offer eco-friendly accreditations.
No, A-1 Professional Appliance does not offer a senior discount.
Yes, A-1 Professional Appliance offers emergency services.
Yes, A-1 Professional Appliance offers warranties.

Contact information

1855 Diesel Dr, Unit 1, Sacramento, CA 95838

http://a1proappliance.net

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed