I did not hire this company.
Description of Work: Ed Holliday, the owner of good news home improvements, came to my home to give me a New Window Install Quote, on 11/14/2012. First off, Ed Holliday was approximately a half an hour late for arriving to my property for the quote. Ed Holliday did call to notify me he was going to be late, but at that point, I notified him, that I had another appointment scheduled right after him and that I needed him to be completed and gone by 10:30 a.m. My appointment with Ed was scheduled at 8 a.m. but unfortunately Ed did not leave on time and my other appointment had to wait outside for quite a while. On top of that, my other appointment was over heard by Ed because he stuck around to measure windows again which I had preferred he had not stayed! My follow up appointment, after Good News Home Improvement I had was a private personal meeting, in my home, with myself and my son. I was not at all comfortable with Ed Holliday still being at my home during part of that appointment and not leaving on time, as I advised him multiple times. So unfortunately my private personal meeting was no longer private and was cut short because of him! ON TOP OF THAT, ED HOLLIDAY GAVE ME, MY SON, AND MY DOG THE CREEPS. ED SET OFF OUR CREEPDAR BAD! ALSO MY DOG WOULD NOT STOP GROWLING AT HIM THE WHOLE TIME HE WAS IN MY HOME AND ON MY PROPERTY! DOGS ARE A GREAT JUDGE OF CHARACTER! I WAS ON EDGE AND MY SON WAS ON EDGE AND MY DOG WAS ON EDGE! IN ADDITION, ED HOLLIDAY, DURING THE PRESENTATION MADE A OFF HAND COMMENT, IN FRONT OF MY SON, TO WHIP HIM PLEASE, FOR BEING LATE! THAT COMMENT OUT OF HIS MOUTH JUST BLEW MY SON'S MIND AND MY MIND, AND DEFINITELY SOURED US ON HIM, AND HIS COMPANY! Ed Holliday, did speak to me later in the day after the quote, with returning a missed call by me, but that conversation between him and I, was completely strained and it was extremely bad timing, as I was in a doctors office and he was pushing and speaking bizarrely to me as he did during our appointment, and continuing a conversation with me, after I told him, that I mistakenly called him. Just so future customers know, if you do sign a contract with Good News Home Improvement, the only way to cancel within the 3 day right to cancel period, is to physically hand in the signed and dated contract, by the customer in the cancellation spot on the contract itself, and this must be taken into their physical location, or to mail it to their physical location. They do not accept faxed cancellations. I brought my cancellation in personally because I did not want to take the chance that if I mailed it, that the company would still hold me to the contract. It was extremely uncomfortable to bring the contract with the cancellation signature in personally, because then my son and I got the question from the receptionist, if there was a problem, which I was not comfortable with that question or with answering it.