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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
0%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.1
responsiveness
3.9
punctuality
4.2
Showing 1-11 of 11 reviews

Jack P.
04/2015
1.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


William H.
01/2014
2.0
computer repair
  + -1 more
All they wanted was to sign me up for a membership of some sort which for me would be totally worthless.
Description of Work: They were not very professional and would not guarentee anything.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Sally P.
12/2013
5.0
computer repair
  + -1 more
I have used them many times for my computer needs and have always been very happy with them.
Description of Work: Installed my computer system in my new house.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Craig M.
08/2013
5.0
computer repair
  + -1 more
Don't recall exact details. Employee was punctual, friendly, and knowledgeable. He was very efficient as well.
Description of Work: fixed home computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Alicia P.
07/2013
5.0
computer repair
  + -1 more
We are very satisfied with their work. They seem to know right away what is wrong. They make appointments to have it dropped off and picked up to streamline their service.
Description of Work: We take our computer in to get cleaned up and viruses removed about once or twice a year. We have a warranty with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alfred H.
04/2012
5.0
computer repair
  + -1 more
About the cost, I would suggest that if anyone was in a pinch and have to use them, I would tell them to shop around.
Description of Work: I used Best Buy to diagnose the problem with the computer not coming on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

AMIR T.
10/2006
5.0
home theater design
  + -1 more
Although it took a while to get someone to help, the salesman who assisted us was very knowledgeable and helpful. Their prices are competitive.
Description of Work: Purchased a home theater surround sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Harold S.
08/2006
5.0
computer repair
  + -1 more
He was on time, polite, dressed geeky, and it seemed a bit pricey for the time involved. There was a $159 charge plus $50 for each $50 for each computer beyond two. However, it did solve my problem.
Description of Work: We were having wireless problems and our cable provider tech department had not repaired it after five visits. We had five computers and three printers to connect. The Geek Squad guy did it perfectly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

05/2006
4.0
computer repair
  + -1 more
THIS COMPANY COULD HAVE ASSESSED THE PROBLEMS WITH MY COMPUTER IN A LITTLE SHORTER AMOUNT OF TIME. THEY ARE A LITTLE PRICEY, BUT THEY ACTUALLY DO REALLY GOOD WORK.
Description of Work: THEY HELPED WITH OUR SPYWARE AND IMPROVED THE SPEED OF OUR COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

05/2006
4.0
computer repair
  + -1 more
THIS COMPANY DID A GOOD JOB FIXING MY COMPUTER. I DID NOT LIKE HOW LONG IT TOOK THEM TO RESPOND. THEY WERE VERY KNOWLEDGEABLE AND PROFESSIONAL. I WOULD RECOMMEND THIS COMPANY. I LIKE THE FACT I CAN ALWAYS GET THE GEEK SQUAD THROUGH BEST BUY.
Description of Work: THIS COMPANY CAME OUT AND REPAIRED MY COMPUTER. THE MODEM WOULD NOT HOOK UP TO THE INTERNET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$200

WENDY H.
06/2005
5.0
home theater design
  + -1 more
THE KNOWLEDGE STAFF AT BEST BUY OFFERED A WEALTH OF KNOWLEDGE TO HELP US DETERMINE WHICH IS THE RIGHT HOME THEATER SYSTEM FOR US. THEY OFFERED A VERY COMPETATIVE PRICE.
Description of Work: WE PURCHASED A KOSS DVD HOME THEATER SYSTEM FROM BEST BUY. THE STAFF AT BEST BUY WERE VERY HELPFUL IN HELPING US CHOOSE THE RIGHT HOME SYSTEM FOR US.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,203.33

    Contact information

    1236 GALLERIA BLVD, Roseville, CA 95678

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    1236 GALLERIA BLVD, Roseville, CA 95678

    www.geeksquad.com/repair