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40 years of trusted experience
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Reviews
4.721 Reviews
Showing 1-21 of 21 reviews
brandon P.
06/2017
pool cleaners
+ -1 moreAfter about a month I kept checking the water and it was still losing water so had them come back for a retest. This time they came and said the skimmers were leaking but their initial report said no leaks. They fixed the skimmer. The rain season came and I was unable to see if things had fixed. I kept in contact to let them know it did not get fixed. Flash forward to spring of 2017 and I had another pool guy come out and informed me that my pool still leaks. Called the management company and they said they only guarantee work for 30 days, which is absurd given the rain circumstances. This company hires unskilled leak detectors who will not write a detailed report. I watched the guy work and I don't recall him having a wetsuit to dive in the pool.
Description of Work: Pool was leaking about an inch a day. American leak detection sac came out and did the leak test and found the waterfalls to be leaking, I paid cash to get it fixed in the spot. No other leaks were found he wrote in his report. The report was lacking detail. Just a picture of my pool, 5 bullets: pool/spa test, pressure tested all plumbing systems no leaks found, etc. no details. However I informed him that I don't run my waterfall for long and I don't see water around it to be losing that much water. He left with close to $1k of money paid
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$395
Response from American Leak Detection - Sacramento
Elmo Kevin D.
03/2017
pool cleaners
+ -1 moreI hired American Leak Detection. Their employee arrived on time, was very pleasant and professional and tested the door with spray. I had done a lot of caulking and the slider didn't leak in the test. He found areas where he suggested it had probably leaked through the slider. He also located a small area within the wall/baseboard that was still damp. He also checked for water leaks in the plumbing by checking the water meter. I was sent a written report of what he found. My only real concern was that the cost was $325 for about an hour's work which I thought was high but I knew this before he came.
Description of Work: I had leakage through a sliding door and the abatement company said I needed to make sure the leak had been fixed before they could work.
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Yes, I recommend this pro
$325
Lisa J.
11/2016
pool cleaners
+ -1 moreLeak was found.
Description of Work: Leak detection of pool
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Yes, I recommend this pro
$325
Kevin M.
02/2016
pool cleaners
+ -1 moreAfter another leak detection company failed after 3 trips to my home, Eric at American Leak Detection found my leak. Swimming pool leaks are very stressful so go with this company. Erik arrived 30 minutes early but after calling first to see if it was okay. He came prepared with all the tools necessary to test every part of my swimming pool. He was organized, explained the process and what he was doing the entire time. The cost remained as they stated when I made the appointment and did not change. I am now going to schedule the company to perform the repairs and save water and my water bill!
Description of Work: Erik found the leak in my swimming pool!
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Yes, I recommend this pro
$395
Susan M.
06/2015
plumbing
+ -1 moreIt went very well. I thought the price was fair, and they provided all of the materials themselves. They were professional, and the leaks still haven't reappeared to this date. I would definitely use them again.
Description of Work: They repaired a leak in my bedroom and my living room from the hot water.
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Yes, I recommend this pro
$280
Deon S.
06/2015
pool cleaners
+ -1 moreunknown
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Yes, I recommend this pro
Richard F.
10/2014
pool cleaners
+ -1 moreunknown
Description of Work: I had a leak in my pool and they found the leak and fixed it. They were very professional and answered all of my questions and were extemely helpful. I highly recommend American Leak Detection for leak problems in your home and will use them again and also recommend them to my friends. The technicians, Colin and Paul were very helpful and professional. They arrived on time and went straight to work and did the proper test to find my problem and correct it. It was a total positive experience. This company has years of experience in leak detection, and they deserve an A+ rating. I am very satisfied with their work and the clean up afterwards. They were very professional.
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Yes, I recommend this pro
$300
Claudia B.
09/2014
pool cleaners
+ -1 moreunknown
Description of Work: Great service- super nice team to work with! Explained in detail the problem, how to fix it, how long it would take to fix it as well discussed in depth how it may have happened and how to avoid future problems!!
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Yes, I recommend this pro
$700
Susan W.
06/2014
pool cleaners
+ -1 moreThey did an excellent job and pin pointed the leak for a reasonable cost.
Description of Work: Insurance Company sent out for Leak Detection.
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Yes, I recommend this pro
$250
Suzanne K.
06/2014
pool cleaners
+ -1 moreNot an easy process for any leak detector company. They did have to drill a second area in the cool deck because the first was off the mark but it got done. Left a muddy residue in the pool, which was a bit challenging for us to clean up, but found a good pool pump rental and got it cleaned after a bit of trial and error. They did what we couldn't, that is find the leak and fix it, and without having to do a huge tear out! Would definitely use them again.
Description of Work: Used inner pipe photo to locate pool leak and then completed repair.
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Yes, I recommend this pro
$400
Kenneth K.
05/2014
plumbing
+ -1 moreWe suspected hotwater line leak under washer/dryer room floor because of heat eminating from floor. We called USAA for directions to solve problem. USAA recommended American Leak Detection who came out next day, ID'd source of leak; provided alternative choices to solve the problem; provided prices and came out next day and repaired the leak. Superior plan, work, estimate, absolute minimal interference and quality work. USAA paid for repairs minus homeowners deductible! --USAA and American Leak Detection are to be commended for absolutely terrifc professional work.
Description of Work: Hot water line leak under concrete floor: identified hot water line manifold; re-routed hot water line thru ceiling to manifold behind washer/dryer wall. One day and out!
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Yes, I recommend this pro
$500
Milton S.
03/2014
pool cleaners
+ -1 moreAll went well. The broken pipes were replaced.
Description of Work: First visit to find leaking pipes in/around outside built in spa next to pool. Other visits required to jack-hammer cement decking to replace broken pipes. Testing pressure then to be sure there were no other broken pipes.
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Yes, I recommend this pro
$2,575
ronald B.
09/2013
pool cleaners
+ -1 morenot always easy to get a hold of but otherwise they did a first rate job with a difficult problem; finding the leak was very difficult but they stuck with it over a two day period until they found the general location, then over another two period jackhammered thru the concrete to expose and fix the pipe. there aren't many people with the expertise to do this sort of thing and i certainly appreciate monte's perseverance, i feel that the price is reasonable considering the experience and level of expertise necessary, and monte all but guaranteed me he would find the leak, and he persisted until he did find it. hope i never see such a problem again but i would call him again with full confidence
Description of Work: diagnosed site and repaired leak in swimming pool
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Yes, I recommend this pro
$2,200
Teri C.
03/2013
pool cleaners
+ -1 moreWe had a large swimming pool leak. We called the company and they did respond within a few days, however, we had to wait about a week until we could coordinate availability. The company came out to diagnose the problem. ($350) They located the leak which was near the pool pump, as we expected, because of a problem several years earlier due to tree roots in the area. We were told ahead of time about the costs. They came back to to dig down very deeply into rooted soil to repair the pipe. It cost another $950 for the actual work which took probably a full day's work. They cleaned up well after. We were very satisfied with the work.
Description of Work: They fixed a large leak in a swimming pool pipe.
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Yes, I recommend this pro
$1,300
Patricia and George L.
12/2012
plumbing, pool cleaners
+ 0 moreOur pool maintenance service told us we appeared to have some leaks and they recommended American Leak Detection. We called them and they promptly scheduled an estimate. They came out and located the leaks. Cut a couple of holes in the concrete pool deck, repaired the leaks, reset the cement, and left for a few days to allow the cement to dry. Then they returned and replaced/repaired the non-slip surface in the areas they had cut into. The resurfaced area was a little lighter in color for a few weeks, but now is invisible. They were very thorough with their explanations regarding the work and the steps they would follow. They also told us that the deck surface would be a different shade for awhile so we did not get concerned when we saw the difference in color. We were have to refill our pool two or three times per week. Now twice a month seems frequent. Our water bill decreased appreciably. The entire process took five days so we weren't left hanging as so many contractors do.
Description of Work: Located and repaired underground leaks in our pool.
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Yes, I recommend this pro
$2,000
Richard J.
10/2012
pool cleaners
+ -1 moreEverything was done well.
Description of Work: I was very satisfed with their work
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Yes, I recommend this pro
$450
David P.
07/2012
pool cleaners
+ -1 moreSo, I'm out $675, and no better off than before I called them umpteen times.
Description of Work: Very slow to return my initial call. Eventually they came out and charged $300 to diagnose the loss of water in my pool. They didn't fix anything. I had to make another appointment for them to fix it. So, a couple weeks more went by and they came out to fix a leak. That cost an additional $375. Expensive, but I agreed to it. So, O.K. The loss of water in the pool was less, but not reduced to normal, but I was going to live with the improvement. A few weeks later, the loss of water was back to what it was before they "fixed" it. I called them again. Again it took several calls and over a week to get a call back. They came out and checked it, and said their original repair was still good, and they identified another potential leak, although I'm sure that couldn't have accounted for the large water loss. But, again they didn't do anything about it. I called a few more times, and they sent someone out to test the pool plumbing again, but didn't do anything about the "new" issue they had diagnosed last time. This time nothing new was found, although the testing employee tried his best.
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$975
Response from American Leak Detection - Sacramento
DAN & ANGIE R.
06/2012
plumbing, pool cleaners
+ 0 moreThey arrived at the time agreed to. They proceeded to use their equipment to determine the cause of the leak (which we had been trying to find for several years) and were finished within 30 minutes. It was an expensive but very worthwhile service call. We were then able to have the waterfall repaired and the leak was finally stopped.
Description of Work: They found the source of a leak from our ornamental pool. The waterfall masonary had eroded and caused the leak. They were able to determine the cause within a half an hour of arrival.
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Yes, I recommend this pro
$300
Jim G.
09/2011
plumbing, pool cleaners
+ 0 moreThey were fine. The price was a little high. They came right out. I would use them again because there are very few people who do that kind of work.
Description of Work: I used American Leak Detection to do some repair work on my pool. They fixed a leak in a drain. They replaced a skimmer and put the concrete back and checked everything.
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Yes, I recommend this pro
$2,200
STEVEN C.
10/2010
pool cleaners
+ -1 moreHad a significant leak from my pool, that losing 3-5 inches of water, daily. The leak was creating several standing water spots, which became a mosquito hazard. Although the pricing was $300 for 2 hours, the non-invasive leak detection service was invaluable. He was able to find, small, hidden hole in the liner, which was easily repaired with a patch kit. This service saved me the cost of digging up my yard to find the leak.
Description of Work: Leak detection of a pool
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Yes, I recommend this pro
$300
Garrett B.
05/2009
plumbing
+ -1 moreThey were very punctual, quick and responsive. They gave me time to arrange for finance and they came when I was ready to get the work done. They did a very good job and I was very happy with their quality of service. The price was also very reasonable.
Description of Work: I hired them to fix an under slab water pipe leak.
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Yes, I recommend this pro
$1,200
Contact information
1198 Melody Ln Suite 106, Roseville, CA 95678
http://www.americanleakdetection.com/ca-sacramento/residential-serviceService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Plumbing
FAQ
American Leak Detection - Sacramento is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
American Leak Detection - Sacramento accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Leak Detection - Sacramento does not offer free project estimates.
Yes, American Leak Detection - Sacramento offers eco-friendly accreditations.
No, American Leak Detection - Sacramento does not offer a senior discount.
No, American Leak Detection - Sacramento does not offer emergency services.
Yes, American Leak Detection - Sacramento offers warranties.
American Leak Detection - Sacramento offers the following services: Claims Investigations, Infrared Leak Detection, Inside Walls, Leak Detection, Plumbing Leak, Pool Leak Testing, Slab Leak, Swimming Pool Leak Repair, Swimming Pool, Spa & Fountain Leaks, System Leak Survey
Rooter Service
Contact information
1198 Melody Ln Suite 106, Roseville, CA 95678
http://www.americanleakdetection.com/ca-sacramento/residential-serviceService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM