MORALES EXTERMINATING CO

They are very professional, they came once a year to check if there are signs of termites.

Everything went well. They returned my call, came out and did the inspection at the time that was arranged. Pointed the problem areas and gave an estimate of cost. Decided to tent the house. Procedures were explained and dates arranged. Overall I was happy with the experience.

They assured me that the chemicals were safe and explained everything thoroughly. They also spot sprayed and were in and out very quickly. They were right on time and were a really great crew to work with!

I was renovating my 6 unit apartment building and during the renovation it revealed a lot of termite damage. I did not see any active termites but decided to have the building tented. Robert gave me a very good price because I have a yearly contract with them. All the damage was done before contracting with them. Very flexible with scheduling and all the info I needed. Cleaned up well afterwards. Thanks again.

Robert Morales performed my Escrow Termite Inspection for a property I'm buying. He was extremely thorough in his inspection, produced a report in a timely fashion, as we had a very quick turn around on our inspection contingencies 10 days. The seller agreed to pay for the Section 1 findings that he highlighted in this report. Saving us a substantial amount of money going forwards. He is going to be the one that completes the work based on this estimate, I will update my review once that work has been completed. Up until now I am extremely satisfied with his work!!

They were responsive on initial phone call. Great communication. Excellent customer service all around. Reasonable price. Set up tent on house and cleaned up garden/patio very well after tear down of tent. Very pleased, recommend them.

The inspector came right on time for appointment, did a thorough inspection of house and garage and crawl space under house, marked areas of concern even beyond termite damage -- found dryrot and plumbing leak that we hadn't found yet. And then found no evidence of termites and didn't charge anything. I had one previous termite inspection with a different company and hadn't really trusted them when they said they found some evidence of termites but wanted to charge me $2,000. As for Morales -- Amazing service - extremely honest, super impressed.

UPDATE: May 27, 2015, Morales Exterminating returned and addressed my concerns. I am very pleased. On May 14, 2014, Morales Exterminating Co., Inc. (License #PR5232) arrived in timely manner and completed local treatment for dry wood and sub terrain termites. Everything went well. Mr. Morales guaranteed that for one (1) year if evidence of termites appeared in the areas treated he would come and reapply treatment. Appointment was made in February 2015 and the evidence was left as requested. Mr. Morales failed to keep the appointment and I have not heard from him unto this date March 21, 2015. True evidence of character regarding one?s work guarantees is when it is fulfilled ? not just lip service. Update will be posted.

Arrived on time. Thorough inspection and service. Crew that came to do the work noticed additional termites in the garage and took care of them also.

After getting other quotes for the treatment of termites, I chose Morales because their initial inspection was more complete, everything was explained to me, more options were offered, and the price was comparable to other quotes. The work was done on time and the professional and courteous crew also treated my attic area, which was not in the original offer, but done as an extra precaution. I especially commend David Owens, the initial inspector. The whole experience, from the careful first inspection to the completed job, was a pleasant surprise. I would use this company for any future pest problem I might have and certainly recommend it highly to others.

They ask me if I am ready for the procedure or not. They are incredibly professional and thorough. They have been doing it for several years. They are trustworthy.

I recently had an estmate from another Termite company. I was shocked when I called Morales. They sent inspectors out the next day The cost was 1/2 of what the other company was going to charge me. Everyone was very professional |they took the time to explain things to me. Even after the treatment I was able to call for reassurance that if I came across any more droppings that they would come out again at no additonal charge. If in the future I would need to have it tented that a portion of the money I paid would count towards the job.

I wouldn't hesitate to use them again or recommend them to friends.

Prior to using Angie's List, we called a few companies and had two provide inspections. Both companies indicated that tenting would not be needed and said they would email us with a quote. However, neither provided us a quote for localized treatment. Did a search on Angie's List and found Morales Extermination with excellent reviews. I contacted the company and was able to schedule a free inspection with ease. The inspector (David) came out right on time and got to work going into the attic and inspecting inside and outside the home. His analysis confirmed that we had both drywood and subterranean termites and that localized treatment would be enough but he also took the time to show me the major areas of concern. He also provided me a quick tutorial on termites and the signs to look for in the future. After the tutorial David gave us a quote for both tenting and localized treatment. Based on the findings we opted to go with the localized treatment which required two different methods; one for drywood termites and one for subterranean termites. We were able to schedule the service right away. A crew of two came out to apply the treatment on time. They explained to me everything they were going to do and did their job in the most professional manner. They were very knowledgeable and took the time to point out things along the way that I should be aware of for the future. Overall a great experience with Morales Exterminating.

Robert inspected an area where termite droppings were being kicked from the wall. He provided me with a quote for local treatment and for tenting. Given that the termite damage seemed pretty localized, we opted for the local treatment but will likely tent next year. Robert followed up with me a few weeks later and we scheduled a time and day for the treatment. His team showed up exactly on time and were very professional. They laid out drop clothes and cleaned up after themselves. They were very professional. I will likely use Morales Exterminating again for both localized treatments and for the tenting we plan to do next year.

It went so well. I had a couple of people come out and some other people were telling me that I had more expensive problems. When Morales Exterminating Co. came out, they came out twice just to let me know what kind of service I would need. We went around with the list that I got from the other companies. They had different things on their listings and that I needed other things done. He went through that list very carefully with me and explained that I didn't need those things. He also explained why. His staff was really professional and clean. They picked up after themselves. They were punctual and they did a great job. The price was very reasonable.

I called two exterminators and he gave me the right price. They checked the garage, outside the home and the attic and set traps all over. After they left and installed the door, I noticed a rat in the outside shed. He came back and set traps there too. They said that they would come every week and monitor the property for 30 days. I was very pleased and they were prompt and very professional. I would highly recommend them, especially Joe and Raul.

My experience with Morales Exterminating was excellent. From the first phone call through the inspection everything was done in a very professional manner. David Owens, the termite inspector, was a very knowledgeable, meticulous and courteous individual. Mr. Owens called shortly before the scheduled appointment to let me know his was on his way. When he arrived I explained our problem, we had seen termite droppings in several locations on our property, particularly in small structure behind our house. We wanted to remodel this structure, but didn't know if we should tent it before starting the project. Additionally, we had delayed tenting the house, something we were told to do a few years ago because we have a house full of pets and plants and the prospect of moving out was overwhelming. We explained to Mr. Owens that we were planning to move in about 18 months to 2 years and our BIG QUESTION was could we delay tenting until then. Mr. Owens spent about 1 1/2 hours checking the interior and exterior of all the structures and going into the crawl spaces underneath the house. When he was finished he showed us a diagram of the house with the location of all the termites he'd found. Although we did have both subterranean and dry wood termites, Mr. Owens said we were in no danger of doing extensive damage to our home (beyond what had already occurred.) He agreed the most sensible solution to our problem was to tent after we had sold the house. Something we would most likely have to do at the close of escrow anyway. So a BIG THANK YOU to Morales Exterminating and David Owens. They charged us nothing, didn't try to scare us about into tenting and gave us the peace of mind that we could delay the tenting until we move. What a relief, and you know who we'll use when the time comes.

I called several companies for quotes to get the work done. Robert, the owner picked up the phone right away and was pleasant to deal with. The inspector, David who came out to do the inspection was courteous and punctual. He took the time to conduct a thorough inspections around the house and provided a great detailed inspection report. Also, he was very patient when I asked about the termite damage and symptoms. The house got more serious termite damage than I expected. I'm more than happy with the great service they have provided.

. They were repaired so well that you can not see them now. The house area was inspected thoroughly including attic, under the foundation, in the garage, and around the outside of the house. Pictures were taken, a plan was developed, and treatment was done all around the outside of the house and the garage, as well as the foundation. holes were drilled in the garage floor and the front porch We were given a guarantee and year contract as part of the service.

My tenant was contacted to set up appointments for inspection and fumigation. Detailed inspection reports and work completion notices were emailed to me. The date for fumigation was scheduled with my tenant. No Porblem. The Morales Extermination Co. was on time and performed the tenting exactly as planned. The gas company was contacted and informed about the shutoff of the gas and an appointment date was scheduled to turn the gas back on. The Morales Exterminating Co. was professional about every aspect of the process. They communicated well, and made the fumigation process easy. They even gave me a three year guarantee for drywood termite. Their price was reasonable compared to other well known companies I've used before. I will definitely use them again if I need to and I would highly recommend them to anyone else.

I should preface everything by saying this is the 1st time I've ever had to fumigate a house. They answered the phone right away and had someone come out in a couple days to do a free termite inspection. I knew I was going to need to tent rather than do spot treatments since I detected termite droppings in carious areas around the house. He was very thorough and explained to me all of the treatment options as well as what type of termite I was sharing a house with. He said it would be about $1800, which was right in the middle of the 3 quotes I got. Later when they mailed me the inspection report, the price had been reduced to $1665. Woo-hoo! I called and scheduled a date for work. They came back a few days before they were to tent to walk me through all the steps in getting ready to tent (bagging food, etc) and gave me all the plastic bags I needed to protect my food and medicine. They scheduled the gas company to come and shut-off and reconnect service. I didn't realize at the time of signing the contract that the actual TENTING fumigation is contracted out to another company called Royalty Fumigation. This was never verbalized to me at the time of signing. It was fine, but I would've liked to have known ahead of time. I guess Royalty does the tenting jobs, and Morales does the others. At any rate, the lead man from Royalty was very rude and condescending. He walked through the house with me to make sure there wasn't anything left out that needed to be bagged. He caught a few items (prescriptions) that I overlooked. When I was told we had to open EVERY SINGLE door and drawer in the house and garage for air circulation, I started to get concerned. Not that these people would do anything, but I'm now making my house look like its been ransacked by thieves and its going to be unoccupied for a few days... Really put me on edge since I didn't know who these people were until they showed up to do the job. Also, I would've like to have been told that in order to tent my house, the 2 side gates would have to be open in order to get the tent around the house. I would have bought plywood or some other screening material to make a temporary wall or something to block access to the backyard. It was very unnerving having to leave my house for 2 days with full access to the backyard and the interior looking burglarized. At any rate, they finished up tenting and told me they would call me early in the morning of the day they would remove the tent. He called at 7am as was told he would be there at 8. I got to my house at 7:45 and they were already there and had begun removing the tent (they probably got there before 7:30). Normally someone showing up early would be fine with me, but again, since the backyard was completely accessible and the inside being the way it was, I was not happy that they had entered the property without someone from my family being there. Once I arrived he asked me to open the door, and I realized I didn't have a key to my front door. It was locked inside. I always use my garage door opener, which had to be disconnected. Again, not told that that would have to disconnected either. I told him I would have to go to my sister's house where I was staying and come back. A 10 min. round trip. The look of derision and eye-rolling he gave me were NOT appreciated. Since he wouldn't wait outside, I ended up climbing into my house through a window. There was NO WAY I was going to let him or anyone I don't know enter my house without anyone inside and with every single drawer and cabinet open with all their contents on display. They finished removing the tent and cleaned up. No mess left behind. The results were great and the pricing is great but the attitude of their subcontractor leaves much to be desired. I have recommended them to a neighbor but let her know about all the things that were never communicated to me that would have made for a much smoother process.

We've dealt with the inspector, David Owens, a couple of times, and we've always been happy with his work. This time he checked the house we were in escrow on, and he did indeed find termites. So once we closed escrow we hired Morales to tent the place. We were on a tight schedule, so we were happy that they could start on the day we needed them. But unfortunately when the tenting crew arrived there was a problem. No one had noticed that we needed to cute back a lot of vines covering the edge the back deck so they could properly install the tent. I was disappointed that I hadn't been told this previously, hence my score of a "B" for professionalism. But I got everything cut back that evening, and the crew cleared time to do the tent the next day so we could stay on schedule.

We are very happy with the great service from beginning to end and would recommend Robert's company since they are reasonable and do a great job.

We had a great experience with this company. We were under severe time constraints, as we were in the process of a refinance and the lender required a termite inspection and any follow-up work. Morales exterminating responded immediately to our request for inspection and the subterranean treatment and tenting was scheduled within a few days of the termite report. They were very professional, thorough and quick. We were very happy with the results.