Servpro of Auburn/Rocklin

unknown

I will never, ever use this company. No appreciation of client's time nor situation; poor organization; arrogance without respect; and poor communication skills. Don't trust this company! They're awful!!!!

I can't say enough good things about them. Not only was each of them knowledgeable and efficient, but they were also professional and very courteous. As we have never had a flood before, they helped us understand the damage and how to make the repairs. They were patience in explaining what needed to be done and always took the time to answer our questions. Servpro Auburn/Rocklin was able to resolve the water damage very quickly and because of their efforts we had no other damage. They were very kind and polite and treated my things with the same care and attention as if they were their own. This team was especially suitable for a woman home alone while the work was done. I never felt uncomfortable because they were all individually wonder people!

They were respectful, responsible, and really great with working. They fully understood my situation. He was so nice and did so much. They were willing to work with me. They were very professional and just sympathetic. They were actually a great company, and I would definitely use them for that type of service for my part, but I just did not use them at that particular time because I was not in the position to spend that much money.

The service went very well. They were very professional and had excellent service. We were very pleased with them.