Julian Heat and Air

Professional, Extremely Knowledgeable, Respectful and above all the pricing was very fair. Technician arrived on time, based on information given he was able to troubleshoot the problem and make the repair. I will be calling him back to perform a duct inspection. Thank you, great experience. Ed Portillo

Started off good as he came out on the same day I requested service for my Mom's air conditioner. I live out of town and was trying to help her get some service for her air conditioner. He placed a new thermostat control panel on the wall. He checked if air was coming out before he left but the house never cooled down. The next day I called to let him know that the air conditioner was still not working. His response was "It was working when I left". He finally came out three days later late in the evening after 7 pm. He never tried to call me or ring the doorbell when he arrived to let me know he was going to work on the AC unit. My Mom called him that night to ask if he was ever coming. He said he had been there already and left a bill on my door. I went to my door and found a bill for $240 which I never authorized or agreed to pay. He claimed he didn't know what number to call because he had too many numbers but my Mom had been calling him and communicating with him all that day. He said he rang the doorbell but my Mom had was home all day. I'm unsure how something he was so adamant about being fixed required an additional $240 worth or work. He was very unprofessional. Typically you don't perform services without the home owner's permission and they may not be able to afford it. My Mom still doesn't know how to work the panel or what she needs to do to get the AC to work right.

Quickly and efficiently.

I am so happy with this company! Responsive, courteous, diagnosed and fixed my problem in under 30 min! And didn’t charge an arm and a leg or try to sell me a new unit. Very honest and up front.

He was professional and made sure it was running correctly before he left.

He is so professional and very friendly. He is very efficient and reliable. Straight forward. I'm so pleased with his work.

Went well. Glenn refilled the refrigerant and put a clotting agent in to prevent any further leaks. Done in a timely manner

Very well. Prompt service. I especially appreciated that they cleaned up after themselves.

He is punctual, courteous and explains everything. He work is top notch. Last year I had an electrical short that "fried" a part he had replaced 6 months earlier. The electrical issue had nothing to do with his earlier work but he replaced the part at no cost saying it was covered by warranty. I recommend him to all of my friends

Each time the work was completed on time and per the quote with extremely high quality workmanship.

The installation went great, and we love that our new system is way more energy efficient and our home is more comfortable than it was before. I'd recommend Good Value Heating & Air to anyone who needs work done on there heating and air conditioning system.

Great like always