Taylor's Appliance

Taylor's Appliance told us that they only service products that they sell. What good is that to the general public using Angie's List? This company should be dropped in the repair category?

The technician was very knowledgeable. He knew what was causing the issue right away. He told me how much before starting the work and was very fast, neat and efficient. I was extremely satisfied with the service and price.

They did a great job and were very reasonable and professional. Would definitely use them again.

We called Taylor's and they indicated they did not service Samsung refrigerators. They did however recommend Jurupa appliance and even gave us the phone number. That's the type of customer service that builds loyalty.

We value Taylor's Appliance in Riverside and here are a few reasons why: Dennis and his professionalism: he knows the product, he listens, he offers sales advice based upon what he hears and more. Then there are the many excellent technicians that come to the home, install, remove, etc. Home areas are protected/respected. Tips are given on how to extend machine life/performance. And, of course, the products. Exceptional quality with the company's ability to deliver in reasonable time frames. Excellence matters with this company, from the start of your experience (showroom) to the finished product (installation). Go to Taylor's Appliance!

They initially came out to look at both the refrigerator and the broken cook top. The refrigerator turned out to be a shelf fitting problem and they did not charge me. The tech looked at the cooktop, called the office, checked that the part was available and ordered the part. He came back a week later and installed the cook top quickly and very professionally. The tech's name is Gere. It was a great experience. They were professional and on time.

My experience went well. The staff was friendly and professional while visiting. The pricing was a little high, but I was pleased with the outcome of the service. I would recommend this company to others.

Diagnosed the problem in 5 mins, it was a cracked water filter. Replaced filter with one I had on hand and charged for the service call only. Very professional, I will use again. Thanks

Part was installed on 9/29 and refrigerator was repaired. He gave me tips on how to keep appliance running properly for the future. I would use this service again.

Overall wonderful experience. I called on Tuesday, August 13th and asked when they would be able to come out. They weren't available until Monday the 19th, but the only other place I called quoted me a price that was 4 times what Taylor's had told me, so I decided to sit tight. They called earlier in the week to verify the address I had given and to confirm the date. I wasn't given a time window, so at ten o'clock today I called and asked if they had an idea when the service technician would be coming out. They told me the technician had us scheduled from 12-3. At 12:05 Taylor's called and let us know that the technician was on the way. He was at our house within 25 minutes. Chad was an awesome technician. He told us what was going on and didn't pressure sales of unnecessary parts or service. He even tuned our 2-year-old's guitar before he left :-) We will definitely call Taylor's in the future.

All went well. The installers were particularly helpful, giving us hints on keeping the metal finish looking good. The salesman was also knowledgeable and helped us find a model and make that had the features we wanted.

Provider had been out to look at the refrigerator on a previous appointment and provided a complete estimate. Showed up on time to appointment, and completed work for the estimated amount. Taylor's Appliance has always been responsive, and do a good job on all appliance repairs.

The people were very nice and, based on years of experience with the company, I trusted them completely. At the outset, Taylor's service people suggested that repairing my old refrigerator would be very expensive. My engineer son, later told me that it probably just needed a belt. When the new refrigerator arrived, it turned out we had to rip out the cabinet work in order to fit it in its space. Then it turned out that I was to bear the cost of connecting water to the ice maker. Taylor's offered to do this for 129 dollars. I ended paying twelve dollars for a do-it-yourself kit. I am not as happy with Taylor's as I was before this experience. Still, I can see where I might have been unclear in stating my wishes and rather ill-informed as a refrigerator customer. I certainly should not have ordered the refrigerator over the telephone. By the way, I notice that the ice maker takes up a good deal of the available freezer space.

Couldn't be better including the price!

Gere I dentified the problems on our two dishwashers promptly. He showed me what the problems were (accumulation of dishwasher soap on the float valve and blockage of the overflow drain in the garbage disposal which was causing back up and water overflow). He explained why these problems had occured and most importantly told us ho w to avoid them in the future. It was a very educational process.

Perfect. We were washing clothes that nite.

We’ve bought all our appliances from them. They are always very nice and helpful. They try to make their prices always the best deal. You can also buy online.

My dryer would not consistently heat up. Called Taylor's, described problem and was able to schedule an appointment for the next morning. Technician arrived on time, was not able to replicate the problem, but he told me that this was a common issue with the age of the dryer, which is about 8 years old. I was given the option to wait or replace the part. I chose to replace the part rather than have the dryer be inconsistent. While he was here, he noticed that my dryer vent hose was of poor quality and offered to replace the portion attached to the dryer as part of the service call. Overall I am quite satisfied with the quality of service and prompt attention to my problem.

upon inspection, the tech knew right away what had to be done, how to do it, and how to advise us about the problem to avoid a repeat call in the future. Pleased with the overll persomance of the tech, and the prompt response by the company.

I called Sears, Lowes, Best Buy, and Taylors Appliance to check prices and see if I could get a refrigerator delivered today (4/7) if I came down and purchased it today.Taylors not only could accomodate me on the same day on my Whirlpool product, they had the best price and delivery charge of all the rest, the other three would not deliver for at least three days. Their delivery truck dispacher made it a point to get it to me asap. Not only did I save on price and delivery and set up, most my food was saved (except my ice cream) because of their fast response. Thanks Taylors!!

When I made the call, the receptionist took all the information on oven to make sure the service person came with the exact thermostat that was needed. The service person arrived on time and was pleasantly friendly. As he worked, he pretty much explained each step to me and my fiance'. By the time he left, I felt as if we made a new friend. I would highly recommend Taylor's Appliances.

Excellent service at a fair price. Would definately recommend.

They are probably appliance business in the Riverside area that is able to get parts for almost any appliance in the market. They answer your questions and try to give you as much information as possible for someone who doesn't know about appliances. I thought that their communication was very good. They did seem professional. They followed through on what I needed in a timely manner. I had no complaints at all.

We purchased a home in Riverside, not far from where we live. My son and grand-daughter live there. Taylor's is an established, family owned enterprise that was opened by Mr. Taylor Sr. in 1945. His son now owns and operates it. Residents who have lived here know the store well and patronize Taylor's because of their rep for being honest and dependable. Their prices are just a smidge higher than big box stores, but their service is great, especially after-market, when repairs or warranty work is needed. When we needed appliances for the second home, there was no doubt as to where we would be shopping. Hope this helps.

Taylor's serviceman, Gere, arrived on time. He was neat, polite and found the problem quickly. He then used the proper tools to clear the ice build-up and replace the broken part within one hour. I think the price is typical of other companies for the service call, labor and part. I would use them again.