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Riverside MaidPro

House Cleaning, Floor Cleaning and Waxing

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.

Business highlights

18 years of trusted experience

Services we offer

Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Eva P.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They provided housecleaning service for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shor D.
04/2014
5.0
house cleaning
  + -1 more
They are thorough. I like their service. They come once a month. If I could afford for them to come more often, I would. The people are polite. Even though they send different people, I would prefer to have one person that I get used to and can get used to us. I cannot complain. There is nothing to complain about. They put your card on account that you do not have to pay each time. They bill you. I think that is very convenient that they have my information. Since they are based on hours, they let me know where they are, their time beforehand, and I have the choice if I am going to increase the time period or not. I do not have to have cash or check ready when they are here. I usually have a local company come and do my house. Usually, they want cash or take checks, but it seems to me to be more convenient to not have to worry if I had a check or cash when they are here. They do really good work. I have a sterling silver stove and I can never get that thing cleaned. They literally got the whole thing cleaned. I was amazed by that. I took them forever. I will say. They kind of cleaned beyond what I thought was needed. It took a long time, but the result was worth it. The only concern would be that you have to tell them the level of clean so they are going to clean it to their best level and it takes time sometimes. I am on a schedule so they just come.
Description of Work: We have been using the housecleaning services of Riverside MaidPro for two months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Gail G.
11/2008
3.0
house cleaning
  + -1 more
They came out on time to do the cleaning and it was done very well. It was $175 for the cleaning, though. They tried to get me to do other cleanings and I did not want them. They overcharged me for some services I never received and I am currently in a billing dispute with this company over those charges. I do not recommend using them unless you are willing to pay the price they charge!
Description of Work: They did a full housecleaning on my home that included vacuuming and other related chores.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$175

Response from Riverside MaidPro
An estimate was given and approved by the member for a bi-weekly flex schedule (recurring service) to clean her home. The rate for bi-weekly flex service is one of our best cleaning rates and more economical than our one time cleaning rate. She was informed that you must complete at least 3 consecutive cleans or your rate will be subject to one time cleaning rates. After the 1st service she reports on a follow up call that MaidPro did a good job but she will not continue with her bi-weekly flex schedule. I then informed her that she will be charged our one time cleaning rate as discussed. MaidPro always explains during the estimating process, the different rates and how they apply to certain schedules.MaidPro feels that the member may have misunderstood the cleaning rates and how they apply to recurring schedules. She ended up only paying for the original rate and we hope that she will consider MaidPro for her future cleaning needs. MaidPro is dedicated to taking care of all of our customers and feel that she was happy with the service but misunderstood our policy on cleaning rates as they apply to one time cleaning and or reoccurring schedules.

    Contact information

    1960 Chicago Ave Unit D-17, Riverside, CA 92507

    www.maidpro.com/riverside

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Riverside MaidPro is currently rated 4.3 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Riverside MaidPro accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Riverside MaidPro offers free project estimates.
    Yes, Riverside MaidPro offers eco-friendly accreditations.
    No, Riverside MaidPro does not offer a senior discount.
    No, Riverside MaidPro does not offer emergency services.
    Yes, Riverside MaidPro offers warranties.
    Riverside MaidPro offers the following services: Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.

    Contact information

    1960 Chicago Ave Unit D-17, Riverside, CA 92507

    www.maidpro.com/riverside

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM