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RighTime Home Services Riverside

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

For fast and exceptional service for all of your plumbing needs, call us now: 877-660-0848! ARS / Rescue Rooter provides the Inland Empire area with professional plumbing services - Guaranteed. We require background checks and drug tests on all employees. Emergency plumbers available 24/7! License # Rescue Rooter 765155, ARS 791820

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & sewer cleaning, camera line, line locations, replace sewer lines & water heater.

Services we don't offer

Appliances, electrical & HVAC.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.726 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
19%
3
8%
2
4%
1
23%


Rating CategoryRating out of 5
quality
3.9
value
3.5
professionalism
3.9
responsiveness
4.2
punctuality
4.3
Showing 1-25 of 26 reviews

Kent Q.
10/2023
5.0
plumbing
  + -1 more
Professional. Honest. Company that I can trust. Every technician that I meet are knowledgeable. Experience. Friendly. I am happy for the work that they done for me.. thanks right time plumbing company. Highly recommended whoever needs plumbing services.
Description of Work: Shower valve replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from RighTime Home Services Riverside
Thank you, [Member Name Removed], for sharing this wonderful feedback. We're proud to be your chosen premier service provider. Please don't hesitate to call on us for any future service needs.

Nancy O.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Jeremy and Darian were WAY BEYOND PROFESSIONALLY AWESOME!! They answered ALL my questions, took the time to explain and demonstrate all the necessary features of our NEW WHOLE LENNOX HAVC System!! Two of THE BEST EMPLOYEES Rightime has … treat them good they represent your company well and that is definitely want! Please keep in mind they can be taken by other companies so PLEASE KEEP THEM WELL PAID!!
Description of Work: Whole system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RighTime Home Services Riverside
Outstanding! Thank you, [Member Name Removed], for sharing how Darian and Jeremy were able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing us! We appreciate you.

Barbara N.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
They did the service very professional and on time.
Description of Work: Routine maintenance of our Air-conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail R.
07/2019
3.0
plumbing, water heater repair
  + 0 more
It went ok but they are so overpriced it’s ridiculous!!! They wanted to charge us $2200.00 to install a hot water heater they claimed was construction grade (who cares) but that’s all they carry! My husband was able to talk them down a couple hundred bucks. They left us a $50.00 gift card so since we needed a couple small jobs done we decided to use the gift card about a week later. They sent out this guy who wasn’t able to take care of the 2 problems we had, a leaky backyard faucet and leaky shower head. For both jobs he told us it was going to be $680.00 because the backyard faucet needed to be sweated off cause the builders of the home had soldered it on. He was too inexperienced and didn’t know what to do when it started to drip he kept stopping and left an hour and a half later accomplishing nothing! I ended up hiring another guy from a different company and spent $400.00 less than RightTime for the same 2 small jobs. I decided to ask my other plumber what he would have charged for a hot water heater and he told me $1450.00 out the door. Oh well.....lesson learned!
Description of Work: New hot water heater.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,000

Response from RighTime Home Services Riverside
Thank you for taking the time to share your feedback. We acknowledge that we are not the least expensive choice in the market, but we offer the best value and stand behind our products and services with our worry-free Exceptional Service Guarantee. We guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. With that said, because customer satisfaction is important to us, we encourage you to contact our Quality Assurance Manager Becky at (909) 557-1468 or if you prefer, our Corporate Customer Relations team at (866) 803-0879.

Diane S.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Really good. Call in advance. The same tech every time by request..
Description of Work: Heating and ac maintiance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed G.
03/2017
5.0
plumbing
  + -1 more
We bought toilets to be installed from Home Depot. Rescue Rooter had the contract. We originally were scheduled for a Tuesday, but had to reschedule for today. Doug showed up at the appointed time and after introductions, showed him where to install the toilets. After picking them up at Home Depot, he began the prep work. After discovering some potential issues, he immediately informed me and came up with the solution. When he began to install the first toilet, there was an unforeseen problem of it being too high. So instead, he continued to install the other two while I thought about the problem. I informed my wife about the problem and she and Doug went to Home Depot for a shorter toilet. After a few hours, the installations where done. With all plumbers/installers I had in the past, Doug was most helpful and most accommodating while being very professional. I checked out his work and I found it very satisfactory. I would highly recommend them to have work done.
Description of Work: Toilet installation and misc work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$950

Randall M.
01/2017
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went fine. The workers were good.
Description of Work: A/C stuff and water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Colleen E.
01/2017
1.0
sewer cleaning
  + -1 more
They were terrible. They told me they needed to reroute piping, install a new toilet, and other things. They chipped my tile and put my toilet in incorrectly and now the lid won't stay up because the toilet is too far forward. They had a second employee come out to fix it and they still weren't able to! They cause a lot of concrete and linoleum damage when they installed the new sewer line. Plus, they charged me $2200 for the low quality of work! I would never use them again and I wouldn't want anyone else to either!
Description of Work: I had hired them to clean out a sewer line.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DOLORES H.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
They are really good but always try to up sale.
Description of Work: I have a contract with them for my heating and AC needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
06/2016
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0


Jerry W.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I hired them to update many plumbing items in our home. They did a great job and always wore their shoe covers to keep our floors clean. I would hire them again for all our future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Anthony B.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan L.
02/2015
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
unknown
Description of Work: Replaced rod in hot water heater, unclogged sink, checked all faucets and pipes for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from RighTime Home Services Riverside
[Member Name], thank you very much for taking time to share your feedback. We appreciate you choosing Rescue Rooter for your home's needs. Should you need further service, now, or, in the future, please don't hesitate to call!

Jerry W.
03/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Rescue Rooter of Riverside were very professional and always wore their boot covers to protect our floors, and left our house as clean as they found it. We had a lot of work done and the plumbers did a great job. I will call them for any future plumbing needs. Jerry W., Moreno Valley, Ca.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,695

David C.
08/2013
1.0
plumbing
  + -1 more
This company charged me $300 to unclog a drain. I was very dissatisfied with their prices, and after speaking with a neighbor that had the same work performed, I called them back to see why their prices were so high. They told me that there were additional services that came with the $300 I paid but they had not performed them at the time of the appointment. I would not recommend this company.
Description of Work: I hired this company to inspect and unclog a drain.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Janine S.
05/2013
4.0
plumbing
  + -1 more
It turned out okay. It was an unusual situation where one of the showers had never been used after 9 years. When we used it, there was no hot water. They were able to take it apart and found the original builder did not attach the proper plumbing line. It took a while for him get in there, but he was able to fix it and we have hot water now.
Description of Work: They fixed a shower that had no hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina L L.
05/2013
3.0
plumbing
  + -1 more
They did a very good job. I found them to be very prompt and cleaned up after themselves very well.
Description of Work: They completely replaced all the plumbing in my home, as well as some new faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sherman K.
05/2013
1.0
plumbing
  + -1 more
I was not satisfied at all. He said my plumbing broke inside the wall and it had to be torn down. They charged a lot of money and didn't fix the problem at all or fix the wall. I had to fix it myself.
Description of Work: They did plumbing repairs.

Rating CategoryRating out of 5
quality
1.0
value
1.0

$4,500

Susan L.
05/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: They installed all new plumbing under the house and all over. We were very satisfied.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane H.
06/2012
5.0
plumbing
  + -1 more
The service they provided was free and the guy that did it was very nice. They made a video for me of the areas then he explained and showed the pictures to me. He cleaned up after himself and, altogether, they were very helpful.
Description of Work: I used Rescue Rooter LA Riverside to do a scope of the underneath of my house to find out if there were breaks, cracks or water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin T.
06/2011
1.0
plumbing
  + -1 more
Needed to call a local plumber to help install a faucet in an outdoor kitchen. Plumber showed up on time and asked for $140 to diagnose and fix the problem. Thinking all would be taken care of, I paid and left to run an errand. When I returned my wife said we owed another $180 to replace a pipe in the water heater (which did not have a problem). He had no idea how to hook up the faucet since his expertise seemed to include water heaters only. How his attention morphed from the outside faucet problem we discussed to the inside water heater during my absence was beyond me. I refused to pay the additional and sent him on his way still with the faucet un-installed and out $140. Forget these guys!
Description of Work: Outdoor faucet installation. Work not completed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$140

Response from RighTime Home Services Riverside
ARS is the premier provider of heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer line services to homes and businesses. Exceptional service is our primary goal. We would like to discuss your specific situation further. Please contact us at (866) 803-0879.

Terence D.
11/2008
4.0
heating & air conditioning/hvac
  + -1 more
Their services were good. They give you a better price on deals if you sign up for a service contract. They are very knowledgeable. I could've fixed it myself but I needed to check it for safety reasons. I would recommend them to others.
Description of Work: I had them come out and check my heating unit. I also signed up for a service contract because it was cheaper.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

EVELIA D.
08/2005
2.0
plumbing
  + -1 more
PLUMBER WAS CALLED IN THREE TIMES ON THREE DIFFERENT OCCASION TO FIX SAME PROBLEM. FIRST TIME WAS DONE FAST AND NOT CAUTIOUSLY, 2ND TIME WAS A QUICK FIX AND THIRD TIME THEY WERE CALLED THEY DID NOT ARRIVE UNTIL THE 2ND DAY.
Description of Work: MAIN WATER LINE OUTSIDE OF HOUSE WAS REMOVED AND HAD NEW PIPE INSTALLED AS WELL AS A NEW VALVE.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$350

PHYLLIS M.
07/2005
5.0
plumbing
  + -1 more
THIS COMPANY INSTALLED THE WHOLE KITCHEN SINK AND SO IT WAS STILL UNDER WARRANTY. WE DID NOT HAVE TO PAY ANYTHING FOR THIS SERVICE CALL. THEY CAME RIGHT AWAY AND WERE VERY GOOD.
Description of Work: REPAIRED WATER LEAK UNDER KITCHEN SINK. TIGHTENED THE PIPES AS THEY WERE LOOSE UNDER SINK. TIGHTENED SINK FIXTURES AS THEY WERE NOT WORKING PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS M.
06/2005
5.0
plumbing, drain cleaning
  + 0 more
THE PLUMBER WAS VERY PROMPT, WITH THE TIME HE INDICATED HE WOULD BE THERE. ADDRESSED THE ISSUE I HAD. THE INDIVIDUAL PERFORMING THE TASK WAS VERY COURTEOUS.
Description of Work: UNCLOGGED KITCHEN SINK BY DISMANTLING PLUMBING AND RECONNECTED, GARBAGE DISPOSAL SIDE, AND INSTALL NEW FACET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115
    • 1(current)
    • 2

Contact information

3030 Myers St, Riverside, CA 92503

http://www.ars.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Excavating,
Electrical

FAQ

RighTime Home Services Riverside is currently rated 3.7 overall out of 5.
RighTime Home Services Riverside accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RighTime Home Services Riverside offers free project estimates.
No, RighTime Home Services Riverside does not offer eco-friendly accreditations.
No, RighTime Home Services Riverside does not offer a senior discount.
Yes, RighTime Home Services Riverside offers emergency services.
Yes, RighTime Home Services Riverside offers warranties.
RighTime Home Services Riverside offers the following services: Plumbing & sewer cleaning, camera line, line locations, replace sewer lines & water heater.
Appliances, electrical & HVAC.

Contact information

3030 Myers St, Riverside, CA 92503

http://www.ars.com