PAUL'S POOL MAGIC

Mike Showed up as promised and on time, set up preliminary water level testing to come back 2 days later. Came back and said he would provide a report and proposal of work required to fix the problem the following day. He never came back, never called back, never provided a report or proposal. I contacted him and his office multiple times with no response. Left several messages and no call back. Very un-professional, would never use these people. Not sure how they stay in business like this.

Great service. Extremely knowledgeable. Diagnosed problem, had parts with them, replaced parts and I was back in business> Very fair and did not try to sell me anything i didn't need. Mike was great in his service and if i need any future work, i will definitely be using Pauls pool service.!!

Paul came out and started tests to identify where my pool was leaking, and did everything he could to identify the leak without bringing out more equipment (which would cost more). Over 2-3 days of tests, Paul found the leak and fixed it for a very good price. I inquired about replacement of old and outdated pool equipment, and had the company install a new gas heater, pool pump and filter, as well as replace the gas intake line to the heater and they also rebuilt the pool valves. Project was expensive, but that was mostly due to the cost of new equipment, and they replaced all the equipment in 1 day. I would recommend this company and plan to use them in the future if I have any more pool problems.

Very knowledgeable and reliable. Very nice and responsive was quick.

Leak was virtually undetectable. Pauls pool magic and I spent a couple weeks trying different things to isolate the leak. Pipes pressurized, and some plaster patches applied got the leak to stop dripping. Still some moisture. I strongly feel it was the best anyone could do short of reconstructing the spa.

So far so good. Repairs completed and now handling maintenance.

Having to replace the pool's pump was not on my mind when Paul and Mike arrived. They surveyed the leak I was having and provided me the pros and cons of servicing my current equipment. I appreciated the frank information they gave, and although, for me, the replacement amount was substantial, the fact they took the time to explain the situation and allow me to size them up (honesty/competency) made my decision much easier to take. My pool runs like a champ, and it hasn't been so clean in years. I plan on using Paul's Pool Magic very soon for other replacement/service issues I need done.

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I had a leak around my in ground valves of an old Anthony pool. I had contacted some other pool service companies and they all stated they would have to have a leak detection company check first at a cost of over $400.00. I found Paul and his company on line and gave him a call. Paul called back that day, we talked on the phone and the next day he and Mike stopped by. Not only did they find and confirm the leak but also inspected my pool and found a couple of minor problems that needed to be corrected. their quote was less then the other two companies, no $400.00 for a leak detection and it included the extra work. Paul and his crew were very professional, and completed my work on time and the job was excellent. I would recommend Paul for any pool service or work

We struggled with keep this pool sparkling from day one. We've been using Paul's company for a little over a year now. It has stayed pristine with this once weekly visit. If only we could have found him earlier. He came out right after my first call. It looked terrible when he arrived. He came out daily for a couple of days and I woke up about the 4th day to a beautiful pool and it's been that way ever since. A very nice young man named Adam comes out weekly. This is not some side job by someone who thinks they know pools. This is a professional company that is always on time, respectful and appreciative of their clients. I believe we've actually saved money this past year by leaving it in the hands of this company. No more visits to the local chain pool store, Paul's company takes care of everything - no more pool worries. Thank you!

I had some problems with my pool equipment. called pool magic and paul was able to schedule me in the next day. he called me about a half hour before arriving, I love that.. diagnose my problem talked to me about my options. cant say enough good things about paul. I take care of my pool myself but if I run into any problems above my pay grade I will be calling paul again

He was honest. He told me all the problems I am having with my pool. He made recommendations for repairs, etc. He got my pump working agin without pfretending it was something else that would cost alot. He did recommend ncertain work, but I will be calling him back to get some of that done asap.

For both installs, Paul and his crew showed up on time, did a very neat install and cleanup. Having my pool remodeled now and will be using Paul for my weekly service.

Both Paul and Michael came up with a game plan that corrected all of the problems. it was determined that my pump as too large horsepower and that since I had to replace the pump(17 Years) that I could go with a smaller pump and that the pump could take care of both the pool and water feature. this along with repiping the above ground pipes to go with a new filter system. After the estimate was written I expected to be told that we'll be back in 2 weeks to do the work. Nope. It turns out their large van contains every poosible part or equipment they need. Those men got to work, even though it was raining outside. Their work ethic aand deameanor was always friendly and patient despite the working conditions. It was a extreme pleasue to meet these men and I would highly recommend them

Excellent. This is a rental property and Paul provided great communication, pictures, expertise, and appropriate repairs for our priorities. Rates were reasonable with rebuilt equipment options also offered.

Called Paul (found on Angie's List) and told him my filter was shot (22 yr old System 3) and asked about replacing grids. After a long conversation he convinced my to chuck it and get a Pentair Quad 60. He came out 2 days later (right on time as promised) and put in the new Pentair filter. I can not say enough about his knowledge, attention to detail, professionalism and great customer satisfaction that he provided. He even elected not to start the pool when he was finished with the installation because he wanted the pipe cement to dry more thoroughly before applying pressure to the system and made a second trip to my house the next day, no charge. That says a lot in my mind. I am a retired engineer, and seeing the way he plumbed a very complicated install was just incredible. That is what many years of experience will do for you. So, after one day watching him install my filter and talking to him at length I will be using Paul for all my pool needs. I have been maintaining my own pool for years, but after a full plaster and tile re-do in the spring I will be using Paul for my weekly pool service. If you live in the Riverside, CA area, you cant go wrong will Paul

He was very professional. He didn't try to sell me anything. He showed me all the parts and explained in detail how the system works. He gave me 3-4 different options of ways to fix all my problems. He was on time and worked very hard.

My pool began leaking water so much so that I was adding water every 3 days. I found quotes for leak detections ranging from $350 and up -- that was just to DETECT the leak, not fix it. I called Paul and he gave me allot of good information on pool maintenance and gave me insturctions on how to diagnose my pool leak myself. After 4-days I was able to tell Paul where the leak was and within 3-days he sent someone out to fix it. They were very thorough and not only did they fix the problem with a one year guarantee, but he gave us some other tips on things that we should be doing to maintain our pool. He was even nice enough to fix a broken tile on our jacuzzi. All of this for just $300! Paul has been servicing pools for years and is very knowledgable in every asset of your pool needs. He's takes time to talk to me on the phone with other pool problems. Paul is a true gentleman and someone I will be using for all my pool issues in the future.

fast, punctual and did good work

Paul went over 100% excellent. He is totally the best that I have ever used and I have used quite a few pool companies. He has been working with me for probably five months or so now. He comes every week. He charges me a little bit more because he does not charge me anything extra for extra stuff. I pay him $125 a month and that is for all the chemicals and everything. He is very knowledgeable. He knows everything there is to know about the pool and the pool equipment. There was no job that he was not able to do that other companies that I had contracted with tried to fix and only made them worse. He came in, fixed it up and I never had a problem again. So, he has been cleaning my pool ever since. I paid other companies before and there was an issue again within a matter of a couple of weeks or something. Paul knows his work and he is very punctual. If he says that he is going to do something then he will be here to do it and he does everything for me with regards to my pool.

. We are very satisfied with him. The great thing about Paul’s Pool is that the technician, Tony, has become like one of the family. He comes once a week and he is punctual and we have a conversation while he’s doing his maintenance. He does a wonderful job. We don’t use our automatic pool vacuum anymore because he does such a wonderful job. Our pool is pretty easy to take care of because we keep it covered when we’re not using it. It’s a great service to me and a money saver. I have had the pool for 24 years and we had it refurbished two years ago. For the first 21 years of having a pool, I was trying to work and commute and I really didn’t have time to properly maintain my pool and equipment. I didn’t want anyone else to touch my pool but I found you really need to be almost a chemist if you want to properly maintain your pool. Weather changes and a lot of other factors are involved. When we redid our pool two years ago, it had become too much for me to handle and we decided to go with a pool service. I interviewed a lot of pool services and I liked the way Paul talked and the promises that he offered. His service is just great and it includes everything. I don’t even have to spend money on chemicals anymore because it’s all included. You can get cheaper services but it probably won’t include chemicals and they might not be doing as good a job. Some places promise the world and they do nothing. I like Tony’s character and the quality of work he gives, and he is just so friendly. We give him produce from our garden and recipes and baked goods. It is more than just a professional relationship; it is a personal relationship because they provide such good service. The price is well worth it. He gets an A++ all the way. I would be very pleased to recommend him in any way that I could.

I gave Paul a call and he came out & fixed the problem the same day. Seemed very knowledgeable & I was very please with his work. Offered other tips on maintaining our pool & I would definitely call him for service again.

They referred us to get the pool re-plastered with their help and they have also done pool repair. They are five stars. He has a few people that work for him with pool repairs and stuff. It's more than a one guy stand but they are in business for number of years. I've spent fair amount of time talking to him. I feel he is very honest and ethical.