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Best Plumbing Services

Plumbing, Water Filtration and Softening, Water Heaters,

About us

We bring to the table a wealth of professionalism, courtesy and knowledge in Leak Detection & Repair, Hot Water Heaters, Garbage Disposals, Toilet Repair, Camera Sewer Inspection, Sewer Line Cleaning and more. Best Plumbing Services maintains exceptional service, and our staff is dedicated to the specific needs of each of our customers. Mailing address: P.O. Box 21129, Riverside, CA 92516

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Leak detection & repair. Emergency plumbing services. Drain cleaning. Water heaters. Camera sewer inspection. Sewer line cleaning. Toilet repair. Garbage disposals.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-16 of 16 reviews

mildred T.
08/2016
1.0
plumbing
  + -1 more
Called made an Appt for 1pm. Called at 9am to confirm appt. The person I talked to sounded drunk didn't know about appt said would be there in 1 hr. After 2 hr called back and was told he got side tracked cancelled appt and called another plumber on list. I will never call this company again and I would advise you not to
Description of Work: Leak main water line.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cherry G.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Tiffany K.
08/2015
5.0
plumbing
  + -1 more
My service went great. He verified the flange was still in working order, the new toilet is fabulous.I'm really happy with the work that was done in my hall bath.
Description of Work: Replacement of toilet- I wasn't sure if the toilet was needing to be repaired or replaced. The technician gave options, which I felt were welcome, and I decided on replacing the toilet, as it was well over 30 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Best Plumbing Services
Hi [member's name removed], Thank you so much for your review. We are more than happy that you are pleased with our services. We look forward to working with you again in the future.

Arthur L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did really good. It was very professional. I met the owner and he came and did his work. In fact, he is due back tomorrow to work on my HVAC system. He bought a new thermostat, but he put it on there and the same trouble happened. So he thought the new thermostat might have been bad. So he is going to bring another one. He said there might be some wiring problems.
Description of Work: I am using out of the monthly magazine you guys sent me, a plumber that I'm impressed with. They did some work for me. It's called Best Plumbing. He looked at my HVAC. My thermostat was giving me some trouble. My air and my heat were working, but it wouldn't turn off and it was loose on the wall. And sometimes you had to jiggle it to turn on. So he said he found some loose wires. He went up into the attic where the furnace is and he had a look in there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy F.
01/2015
5.0
plumbing
  + -1 more
Every experience with Jason at Best Plumbing was excellent! Always willing to come ASAP and stay till the job was done. The prices were always very fair.
Description of Work: We did a complete kitchen remodel and Best Plumbing did all of the plumbing work including new water and gas lines, installing built in refrigerator, water filter system, 2 pot fillers, dishwasher and kitchen sink. Ran new gas line so we could have a gas stove. Next time we used them, they moved all waterlines from slab into ceilings downstairs. Including reconnecting to water main at street. Another time they came on an emergency call to Unclog a sewer line that went from downstairs bathroom under the concrete driveway by using camera and tree root removal equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy B.
01/2015
5.0
plumbing
  + -1 more
It was fine. He did what he said he would do. He came the same day I called. He was expensive.
Description of Work: He lifted my toilet to see why it had been overflowing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry S.
01/2015
5.0
plumbing, water softeners
  + 0 more
They are very good. They are reliable and do excellent work. They are also very customer service oriented and fairly priced. We would highly recommend them. We use them all the time.
Description of Work: They installed a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Trevor B.
12/2014
5.0
plumbing
  + -1 more
They were fine. They did the work that we asked in the allotted time. Scheduling was fine.
Description of Work: They did some bathroom plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris P.
12/2014
5.0
plumbing
  + -1 more
It was good. They were quick. The clean up was good. They came out the same day that I called them.
Description of Work: They installed a shut off on the main line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alice C.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They did what they needed to do.
Description of Work: They installed a thermostat.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanette L.
12/2014
5.0
plumbing, water softeners
  + 0 more
They are phenomenal. They always clean up afterwards. They explain what they are doing and what the cost is before they start. The prices are reasonable. They are dressed professionally. I've used them several times.
Description of Work: They uninstalled a water filtration system under my sink that they installed because I was moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Johnny M.
12/2014
5.0
plumbing, water heater repair
  + 0 more
It went well. They were prompt and efficient. It was a fair value.
Description of Work: They fixed a leak on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg S.
12/2014
5.0
plumbing, water softeners
  + 0 more
They did a great job. Their prices were reasonable. They did quality work.
Description of Work: They installed a water softener, that doesn't use salt, last year. They changed the UV and paper filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$435

Deborah D.
08/2014
1.0
drain pipe
  + -1 more
Well the work wasn't done in the time that they said it would take. But I had them add a clean out and fix a broken clay sewer line that another plumber had broken (plumlee's plumbing). they did it but I went over there and took pictures as they were digging out the pipe and exposing it. I already seen big pieces of clay pipe that were broken from the previous plumber there before they even started. I already knew the pipe was broke really bad. They got all the way down and we took pics they fixed it and when done I paid, the part that I am really displeased with they're service is I submitted they're receipt to the bond company of the other plumbers (plumlee's plumbing) and when I did the other plumber , plumlee's plumbing contacted them and asked them to write a letter for them lying that it was only a hair line crack and that the plumbers snake could not have caused that damage and they did . Anyone knows that a plumbers snake can break porcelain toilets, the plumber who originally came to the house told me he could not snake the line from the toilet because 2 toilets were back to back and it would break the other toilet on the other side of the wall. So the plumbers know that the plumbing snake can break porcelain, and they know it can break clay pipe which is a lot weaker than porcelain. but the original plumber (plumlee's plumbing) is now stating that it can not break clay pipe. and Best plumbing services is covering up for them for some reason. I think it is because plumlees plumbing offered to send some business to best plumbing services. it just shows you how unethical & untrustworthy both of these plumbing companies are.
Description of Work: they fiexed the sewer line and added a clean out.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$950

Larry S.
12/2012
5.0
plumbing, water heater repair, water softeners
  + 1 more
They are reliable, reasonably priced and do good work.
Description of Work: They installed a new tank less water heater, remodel our bathroom, put in new copper plumbing, installed a new water purification system and put in new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Teresa G.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
I had water bubbling up into my showers when my washing machine emptied. I called several places and was advised that this was the main line. Due to scheduling issues, the first company to be able to commit to coming out was Best Plumbing. The technician arrived on time and cleared out the main line through the toilet, which I had already removed to provide access to the pipes, as we have no nearby clean out and my roof is too steep to use the vent stack. The clog was cleared and the debris was pushed one hundred feet into the city sewer. The owner of the company came by a few hours later to run a camera down the pipe to verify the source of the clog. Since our pipes are old and were constructed using the old style tight turns, the modern day camera was not able to follow the sewer path without help of a strong rubber band, which broke during use. The plumber set the toilet back in place for me. We made an appointment for the company to return in two days to scope the line with the smaller camera. On the evening of the next day, the sewer water once again began bubbling up into the showers. The company was called and they cleaned the line again going through a clean out on the side of the house. The smaller camera was used and located a large infiltration of tree roots. The plumber recommended that we install a large clean out in the ground in front of the bathroom so if the sewer backs up again the heavier duty equipment could get access to the tree roots. The service was quick, the plumber spent a large amount of time and effort on the camera work, gave useful advice and also explained how to save some money on things that I could do myself. I thought the price was good and I would definitely call him again and recommend him to others.
Description of Work: The main line was cleaned twice, once from a toilet and once from a clean out on the side of the house. A camera was used to search the line for the cause of the clog and tree roots were found. We have a very steep roof so there is no access from the vent stack. We also do not have a large clean out in the ground as this is an old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    PO Box 21129, Riverside, CA 92516

    bestplumbingsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Filtration and Softening,
    Water Heaters,
    Heating and Air Conditioning,
    Drain Cleaning,
    Drain Pipe Installation,
    Sewer Cleaning

    FAQ

    Best Plumbing Services is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: Closed

    Best Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Best Plumbing Services offers free project estimates.
    Yes, Best Plumbing Services offers eco-friendly accreditations.
    No, Best Plumbing Services does not offer a senior discount.
    Yes, Best Plumbing Services offers emergency services.
    Yes, Best Plumbing Services offers warranties.
    Best Plumbing Services offers the following services: Plumbing. Leak detection & repair. Emergency plumbing services. Drain cleaning. Water heaters. Camera sewer inspection. Sewer line cleaning. Toilet repair. Garbage disposals.

    Contact information

    PO Box 21129, Riverside, CA 92516

    bestplumbingsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed