Berry Roofing & Solar

Very friendly company. The team is professional, efficient, and great communication!

I had Berry Roofing come out for an estimate. I asked for some time to review the estimate I was given. I decided to move forward so i called back to sign the agreement and book a date. The salesman came back out and went over the estimate and we picked out colors. I signed the agreement and gave a deposit. The next day I was emailed and told the job was underestimated four thousand dollars which they would help me out and charge me only two thousand more. I was very upset seeing that I turned in the estimate to my insurance showing how much the job would cost. The insurance company settled and we were paid out. I feel like I really got screwed over. The salesman apologized for the mix up and offered to call my insurance company to try and fix the error. It was nice he offered to try and help but at this point the insurance company has closed the case. I did not move forward with this company. I hope they figure out a program to double check estimates to prevent mistakes.

Job Well Done But Word of Advice My mom recently utilized the services of this company based on the great reviews and I will say the company did live up to our expectations when it came to timeliness ✨ cleanliness ✨& professionalism✨. Ernie came out to do an inspection a few months ago when we first noticed a leak in the roof. He was very clean, polite, professional and did a very thorough inspection and initial consultation. He took pictures and videos to show us exactly where the leak was coming from as he explained what needed to be done to fix it (in very simple, easy to understand terms) and he didn't use any slimy or sleazy sales tactics. 👍🏽👍🏽👍🏽 We didn't have the work done right away because the leak wasn't that bad at the time and since the insurance company didn't cover the costs, it was an out of pocket expense. However, as the weather changed and during the hard rains, the leak had progressively gotten worse. Another company was recommended to my Mom and she had them come out to do an inspection, however, we didn't have the same experience as we did with Berry Roofing Co. and the other company was significantly higher to do the same work. 👎🏽👎🏽👎🏽 So, we called Berry Roofing and thankfully, they were able to get us scheduled pretty quickly and honored the original price they quoted my Mom, which was a pleasant surprise and very much appreciated. 🙏🏽 On the day the job was scheduled 📆 two guys (Victor & Ricardo) showed up on time, rang the bell and introduced themselves. They had on brightly colored company hoodies to identify themselves and they started setting up, keeping everything neatly contained in one area. We were told they would not need the owner (my Mom) to be present, but I was there on her behalf to ensure everything went smoothly. The lead worker rang the bell again approximately 15-20 mins. later to tell me that the outside outlets were not working and asked if they could run their cord through the house to gain access to an inside outlet that was properly working, which I thought was very inappropriate and unprofessional. 🤦🏽‍♀️ (1) I was working from home so I had to ask them to not continue to knock or ring the bell while I was conducting calls and on camera. (2) The cord was thick and dirty and would have required me to leave the door open on a very cold morning, while the heat was running. Plus, there would be noise disturbances while I was on the phone, conducting business. (3) They did not come prepared with a generator or other back-up plan and they should not have brought their concerns or problems to my attention, but rather to their Manager or Supervisor, who could help them resolve the issue. Suppose I wasn't there. What do they usually do in this situation? 🤔 Lastly, they did finish an hour earlier than anticipated, which was great and they did clean up their mess, however, they used the water hose at the front of the house to mix their roofing materials and wash off, which I didn't have a problem with, BUT. . .they did not wrap the water hose the way they found it, they just left it in the puddle of muddy water that we had to clean up. 😏 Aside from those two observations, they still did a good job. We haven't had many rainy days since the roof repairs but the few rainy days we did have, the leak seemed to be a non-issue. We will continue to monitor and of course, they do offer a warranty. Despite the 4 out of 5 stars, I would still use their services in the future and would definitely recommend. 😊 Hopefully, these are areas the company's leadership team will consider improving.

I just want to shout out Berry Roofing for being awesome🤩. They came out for an estimate, they were my second, and the technician (sorry I don’t remember your name) told me it was not likely my roof but the bathroom above the water spot. The first roofer gave me a high $$$ estimate saying it was a few misplaced tiles. Thank you guys for operating with honesty and integrity. It goes a long way😊

Berry roofing was absolutely great from our Sales rep Ryan to office staff Kim, Elizabeth, and Project manager Jeff. One thing none of the other contractors told if my solar panel were removed by anyone other than my Solar company it would void my warranty on our system. Berry was on time did everything they said they would do. And a 10 year warranty on the repair.

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Great

Carlos was very responsive