As stated above the repair of the TV went well but the microwave is a different story. This was a very expensive countertop microwave, large enough to cook a turkey, temp probe and many functions. orignal cost $600.00. When I didn't hear from him after 4 weeks I called requesting an update and explaination. I got his answering machine and left a message. I received no reply. Al is in business with his grandson, I didn't get a reply from him either. After another week, I called again, the number had been changed, I called the new number, again left a message, still no reply. It is for this reason I have given and F rating. I consider this a theft and plan on reporting this as such. I like to give people the benefit of the doubt. But after no word for 2 and 1/2 months I feel I have given more than enough time for Al and his grandson to make things right.
Description of Work: I arranged for service repair of my TV and large microwave oven. Al arrived at the appointment hour and quickly diagnosed the problem, the lamp had burned out, which required the ordering of the replacement lamp. Al took the part with him stating he would order replacement that day. I paid a deposit of $130.00. He did notify me when there was a delay in delivary from the manufacturer. As soon as the part arrived he called me and was at my house the next day. The part was replaced and the TV has worked without any furthur problems. As to my microwave oven. Al said it required the replacement of the "magnitometer?" He took it back to his shop for repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$260
Response from A&W TV Repair
So what I was to do? I advised the member about the cost of the magnetron not including labor pickup and delivery she said to me if it was going to cost that much she will get a new one, now I still have the microwave taking space in my shop I will contact miss Ward to come and get it of my hands.........I do not see any theft intended
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Service Categories
TV Repair,
Appliance Repair - Small,
VCR Repair
FAQ
A&W TV Repair is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
A&W TV Repair accepts the following forms of payment: Check
No, A&W TV Repair does not offer free project estimates.
Yes, A&W TV Repair offers eco-friendly accreditations.
No, A&W TV Repair does not offer a senior discount.
No, A&W TV Repair does not offer emergency services.
Yes, A&W TV Repair offers warranties.
A&W TV Repair offers the following services: We Repair Televisions and Stereos all brands and models Plasmas, LCD flat, old type tube, Big Screens. Most work done at your Home