They did a decent job when they were here. They weren't cheap. There were some issues on the follow-up and getting back to me. You're covered for a year. They did finish the job and all that as planned. They did a very good job. But, later on, for the follow-up before my year ran out, to make sure everything was still cool, it took a while to get them over here. They had to come back probably five or six times to check on the squirrels and put peanut butter up and put traps up. It's a large house. They were very friendly and did an excellent job of removing the critter. It's just the later follow-up with the customer while they were still on the contract, it was very difficult for me to get them back here. They could have paid me to do it and they could have had better communication and customer care after the service, while they were still under warranty.
Description of Work: I did have them catch some live protected flying squirrels from my attic. Then they had to put something they call screen around every crevice around my roof.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Greg N.
06/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Rodent control; managed the problem for a year. They were responsive when we found additional critters in the house several months later.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Cheryl W.
09/2013
5.0
pest control
 + -1 more
Arrived within specified window of time as promised. Explained service. Quoted reasonable price. Inspected property. Provided service. Specified when he would return.
Description of Work: Inspected property, explained terms of contract, offered to provide service at same time (completed). Stated by terms of contract that he will be back, and when.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Kathy D.
06/2012
4.0
pest control
 + -1 more
They are quick to respond. I grade them a B overall.
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Service Categories
Pest Control,
Animal Removal
FAQ
HOME DEFENDERS TERMITE & PEST is currently rated 4.5 overall out of 5.
No, HOME DEFENDERS TERMITE & PEST does not offer free project estimates.
No, HOME DEFENDERS TERMITE & PEST does not offer eco-friendly accreditations.
No, HOME DEFENDERS TERMITE & PEST does not offer a senior discount.
No, HOME DEFENDERS TERMITE & PEST does not offer emergency services.
No, HOME DEFENDERS TERMITE & PEST does not offer warranties.