This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Superior Plumbing and Drain Cleaning Services is a Diamond Certified Company that has been providing full service to the Bay Area for years. Our phone lines are always staffed by a live person 24 hours a day, 7 days a week. Plumbers are trained to handle everything from the most minor repairs to whole house re-plumbing and sewer line re-placements, give us a call we are ready to help! OUR TOP PRIORITY, CUSTOMER SATISFACTION!
Business highlights
22 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Services we offer
Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.
The service went fine. They were very responsive and came out the same day I purchased the deal. I have not yet used the deal, however. I had them unclog a drain for me. Two technicians came out for the service. I really liked how quickly they responded to my call. They took their time on the service and did a nice job. They were also pleasant to work with and I would definitely recommend this company to others.
Description of Work: I purchased a deal for Plumbing Diagnostic Call.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We appreciate the time you spend writing this review, we are happy that you liked the service provided, we look forward to work with you again the future. Thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Suchitra Y.
07/2014
5.0
plumbing
+ -1 more
It was fine. We didn’t have them do the work because we didn’t need to. We did the work ourselves and we appreciated their suggestion.
Description of Work: I purchased a $29 Big Deal for a Plumbing Diagnostic Call (Technician Service Fee). We had a leak from the bathroom to the garage. He suggested caulking.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business. We look forward to working with you again. Sincerely, Superior Plumbing Team
June R.
07/2014
5.0
drain cleaning
+ -1 more
It turned out fine and they were punctual. Everything got fixed and they were quite timely. I did ask them about unclogging a different drain but I chose not to have that done as he indicated the only way to do that one was to use the same large machine and I felt it was too big.
Description of Work: They unclogged a bathtub drain.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback. Customer satisfaction is at the top of our priority list. We are glad that your experience was a positive one with our company and we are looking forward to working with you again. Sincerely, Superior Plumbing Team
Carroll C.
06/2014
5.0
plumbing
+ -1 more
Superior Plumbing and specifically their plumber - Omar- was absolutely fabulous. Our local plumber was unable to figure out how to install a new cartridge in our faucet and recommended we get a "second opinion". Well, Omar was able to easily figure out how to install it and did a perfect job. Omar was very knowledgeable, efficient and really nice to work with. I highly recommend Superior Plumbing - it was a great experience - we were very pleased with the work, and the price was reasonable. They will be our new "go-to" plumbers.
Description of Work: Installed faucet cartriges
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback. We are very pleased to hear that we were able to solve your plumbing problems and that our service level met your expectations. We look forward to work with you again in the future. Sincerely, Superior Plumbing Team.
Fumiko T.
06/2014
5.0
drain cleaning
+ -1 more
Plumbing service is fine. They did a good job. Their charge is nominal and seems very fixed so I was satisfied. I can give good reference and I would recommend them.
Description of Work: I found some water leak beneath the sink so he fixed the leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We are happy that your liked the services provided by our company, we appreciate your feed back and comments, Thank you for your business, we look forward to do business with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
torrance M.
06/2014
5.0
drain cleaning, plumbing
+ 0 more
The technician came on time and fixed the problem within 30 minutes. He was professional.
Description of Work: They had a serviced my rental property for a drain clog.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for you feed back, we appreciate the time you spend writing this review, thank you for your business, we look forward to work with you again the future. Sincerely: Superior Plumbing & Drain Cleaning Services
Coy J.
06/2014
5.0
plumbing
+ -1 more
We called a plumber because we noticed that we had a small drip in our ceiling in the garage, directly below the kitchen island. The plumber checked for the leak in and around the kitchen island and could not locate a leak. He then suggested cutting a small hole in the ceiling the garage for an extra charge (which was fine with us). He determined that a cold water Pex pipe had a small hole in it and appeared to have been leaking for some time. He informed that his company did not work on that type of pipe so we would have to call another plumber, even worse, he informed us that we had mold. He gave us the name of another plumber and the contact information for the mold remediation people. Overall, we had no issues with the company and would use them again except we found out we have a certain type of pipes that their company does not work on. That is the only reason we would not use them again. They were punctual, courteous, and professional in helping us determining our issue.
Description of Work: Checked for plumbing leak in garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$129
Response from Superior Plumbing & Drain Cleaning Services
Dear member, Thank you very much for your business and for your feedback, we highly appreciate it. We look forward to working with you again. Sincerely, Superior Plumbing Team
robert K.
06/2014
5.0
plumbing
+ -1 more
They were running behind the schedule appt. time but called in advance. The plumber arrived before the rescheduled time. Very professional and efficient.
Description of Work: Various issues
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Superior Plumbing & Drain Cleaning Services
Dear member, Thank you very much for your business and for your feedback, we highly appreciate it. We look forward to working with you again. Sincerely, Superior Plumbing Team
dan S.
06/2014
3.0
plumbing
+ -1 more
Called to get quote. Courteous but would not provide labor rates over the phone. Scheduled appointment to get a quote - serviceman on time but couldn't pinpoint leak. He suggested I call a leak detection company first. Leak detection pinpointed the leak rather easily (without the fancy equipment they brought). Called Superior to fix the pipe. They arrived within an hour of my call. Technician wouldn't give me a quote till the hole was dug and suggested I get someone else to dig it. I called my landscaper who had two guys there immediately to dig the hole. Superior then quotes a price that seems high. Since it is 4 days without water I say ok. He done in 4 hours and comes back the next morning to check the connections, fill the hole, and turn the water back on.
Description of Work: Emergency Repair Service
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$950
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business. Unfortunately it is not possible to provide pricing without a visual of what it will take to complete the repairs. In this case the leak was underground and not visible at all. Once again, pricing on the repair was not available until we had a visual of the pipe material and scope of work. We provided a quote to dig out the leak but customer opted to hire someone else to save money. An estimate was provided to complete the repairs once a visual on the work was possible. We constantly monitor our competitors prices to ensure we are within industry margins. Sincerely, Superior Plumbing Team
Barbara S.
05/2014
1.0
drain cleaning
+ -1 more
They snaked our drains and charged me per drain snaked. They had two technicians come out. The problem was not solved and I was left dissatisfied.
Description of Work: Water was backing up into my bathtub.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from Superior Plumbing & Drain Cleaning Services
We have checked our records and it appears that this service was performed close to 9 months back. We do not have any records of any problems regarding this visit. We stand behind our work and are always willing to find a solution to the smallest of the issues. We highly encourage all of our clients to contact our office immediately with any concerns or complaints. Sincerely, Superior Plumbing Team
Patricia R.
05/2014
5.0
drain cleaning, plumbing
+ 0 more
Everything went fine with them. They were very professional. They were very good. They were reasonable in price for what they have done.
Description of Work: I had a plumbing leak in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business. We are happy to hear that you are satisfied with our services. We look forward to working with you again. Sincerely, Superior Plumbing Team
JEFF F.
05/2014
5.0
plumbing
+ -1 more
It went very well. They are very nice and friendly guys.
Description of Work: I purchased a Big Deal for $29 for Plumbing Diagnostic Call.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feed back your opinion is very important to us, we are happy that you liked the service provided, we appreciate your business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
Michael W.
05/2014
5.0
drain cleaning, plumbing
+ 0 more
I called at 7 am. The representative scheduled an arrival by 10 am and the person arrived before 10. The person was polite and professional. He examined different possibilities for the clog and answered my questions about what he was doing. He was careful not to get our house dirty, and found and fixed the problem.
Description of Work: Cleared a clogged main drain to street
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business. We are glad we were able to solve your plumbing problem and to know that our service level met your expectations. We look forward to working with you again. Sincerely, Superior Plumbing Team
Arturo C.
05/2014
4.0
plumbing
+ -1 more
Good recommendation: to redue storm drain system.
Description of Work: Did a visual inspection of leaking area.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$30
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business. We look forward to working with you again. Sincerely, Superior Plumbing Team
Trey H.
05/2014
4.0
drain cleaning, plumbing
+ 0 more
Service was effective, problem resolved. They left the bathroom very messy and made no attempt to clean up other than using their blanket that the snake was wrapped up with. The tub had sewer muck all over it when they were finished.
Description of Work: Snaked a clogged drain.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$150
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feed back your opinion is very important to us since it help us improve our services, we apologize for the inconvenience, we take this situations very seriously and we are taking action to correct it, we train our technicians to leave the work area clean and we are sorry that in this case they did not clean it. We encourage our customers to call us when a stuation like this arise in order for us to correct it in the moment. Thank you for your business, we hope you give us the opportunity to work with you again in the future to demonstrate our improvement in service. Sincerely: Superior Plumbing and Drain C.S.
Cheryl W.
05/2014
5.0
plumbing
+ -1 more
Excellent experience, and will definitely make this provider my first call when I have plumbing needs in the future. Very professional, excellent communication.
Description of Work: Replaced pipes under kitchen sink due to persistent minor leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We apreciate the time you time writting this review, we are happy that you liked the services provided, Customer Satisfaction is our top priority. Thank you for your business we look forward to work with you again in the future. Sincerely; Superior Plumbing and Drain C.S.
Cerise O.
04/2014
5.0
plumbing
+ -1 more
Two plumbers arrived, one experience and a trainee. I was told what they would be doing at every step and what the cost was for doing the work. They were quick in getting the work done and they cleaned up well too.
Description of Work: Cleared blocked drain and fixed drain plug mechanism.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We appreciate the time you spend writting this review, your opinion is very important to us, we are happy that you liked the services provided, we look forward to work with you again in the future, thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Ian F.
04/2014
5.0
plumbing
+ -1 more
All 4 jobs were thru our home warranty service (which got an F review from me and I'll never use again). Nevertheless, every time Superior plumbing came out to the house, they did a great job. They carry a lot of stuff in their van and can usually fix things on the spot. If I had any complaint, it's that their prices are on the high end of reasonable. But in all cases, I thought their prices were acceptable. A four jobs that they've done for us have had zero problems since they've done the jobs. Their work on the toilet was impressive. The developer somehow did something that caused the floor installation to become a corroded, rusted, plugged up mess. Superior undid and redid that mess and installed a perfectly functioning utility. I will definitely use them again.
Description of Work: 4 Jobs over 2 years. The 2 biggest jobs were fixing our leaking water main and completely overhauling a faulty toilet installation
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback and for your business, we highly appreciate. We are are very happy to hear that we have been able to provide great service every time. We look forward to working with you again. Sincerely, Superior Plumbing Team
Raymond R.
04/2014
3.0
plumbing
+ -1 more
It was okay. They sent 2 people out to do the job. The cleanup was okay.
Description of Work: It was a Big Deal for $29 for Plumbing Service Call. The replaced a toilet at my rental property.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Response from Superior Plumbing & Drain Cleaning Services
Thank you for your feedback and for your business.
mark W.
04/2014
4.0
plumbing
+ -1 more
The experience did not turn out very good. They were very expensive. The deal was fine, but it was just for them to show up. I did not use them because they were very expensive.They showed up on time.
Description of Work: I had purchased a big deal for Superior Plumbing and Drain Cleaning Services. They did a diagnostic test for me.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$29
Response from Superior Plumbing & Drain Cleaning Services
Thank you for your feedback.
Anne P.
04/2014
5.0
plumbing
+ -1 more
I have used Superior Plumbing before. They always try to make appointments around your schedule and call you if there is any change or the technician is on the way. The technician arrived as schedule, cleared up drain and gave me tips to keep it from backing up again. He also showed me how to adjust my toilet which was taking too long to fill. I will continue to use Superior Plumbing whenever I need a plumber.
Description of Work: My garbage disposal backed up. The technician came out and cleared it and gave me good information about cleaning out the garbage disposal in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback, we highly appreciate it. We are happy to hear you are satisfied with our services. We look forward to working with you again. Sincerely, Superior Plumbing Team.
VICTORIA E.
04/2014
5.0
plumbing
+ -1 more
Service went very well. Although I didn't get the call that they were on their way, Oscar and Alfonso arrived on time and were efficient and thorough, and they answered all my questions. Had a minor problem with the billing: I paid for the diagnostic service thru Angie's List, so my credit card receipt was for the service only. But the company also charged my credit card for the diagnostic it. Once I called them, they did issue a credit immediately.
Description of Work: replaced flush mechanism on toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feedback, we highly appreciate it as it helps us become better for future services. We apologize for any confusions and we look forward to working with you again. Sincerely, Superior Plumbing Team.
Brenda R.
04/2014
5.0
plumbing
+ -1 more
Someone was sent the day following the initial phone call (pleased with this). He phoned to say when he would arrive, and then arrived earlier than estimated (pleased with this). He was courteous and when he went under the house he thoroughly inspected the pipes. The plumbing service used previously, the plumber leaned into the opening and shone a flashlight around. So I was very impressed by how thorough he was. He was careful to wear paper booties over his shoes to minimize tracking dirt. He did the work needed and did not dawdle. I was very impressed overall and would definitely recommend them to others. I will be calling them in the future.
Description of Work: Worked on kitchen faucet drip. Cleared clog in main bathroom sink drain. Went under the house to see if there was any leakage in the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for posting this review, your opinion is very important to us, since it make us improve, we are really happy that you liked the services provided, customer satisfaction is our top priority, we look forward to work with you again in the future, thank you four your business. Sincerely: Superior Plumbing and Drain C.S.
Katie E.
04/2014
4.0
plumbing
+ -1 more
I called and they called me back almost immediately and squeazed me in same day. They gave me a 2 hour window and I shared that the time window was all the time I had between appointments. They arrived an hour into the window which should be fine for a clogged sink. However, due to my 1960's janky plumbing the snake did not go to the clog, it went to the drain in the other sink. The plumber busted the P-trap in the other sink soaking everything under the sink (not 100% his fault). After I cleaned out under the sink, he fixed the P-trap at no extra cost. But at that point, both (and all) of my bathroom sinks were clogged and they told me the only way to clear it would be through the roof. We had to reschedule for them to come do the work through the roof. The original work was done on a Tuesday and the earliest appointment I could get was Friday, so I did not have a bathroom sink for 4 days. After taking Friday off to meet them between 9 and 11, they then showed up at 3 pm. I was annoyed for obvious reasons. After they spent about 10 minutes on the roof, they came in and told me the vents on the roof won't allow access so they would need to access the clog from under the house. They went under the house, took care of the clog and all for $265, not too bad. That said, before they left they did not want to warranty any of the work. After discussing it, we came to an agrrement that was then followed by the plumber throwing his hands int he air and mumbling something in Spanish not at a volume that I could hear. The workmanship was above average. The plumbers knowledge was good. The punctuality was comparable to a cable company. And they were mostly respectful until the last 10 minutes. I will probably not use them again based on a couple of the items above but I would not discourage anyone else from using them, since there seems to be plenty of positive reviews.
Description of Work: I had a deep clog that was backing up a bathroom sink.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$265
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We would like to thank you for taking the time to let us know how we are doing. Your feedback is very helpful and all aspects of the review are analyzed in detailed. We apologize for all the inconveniences you experienced. Your feedback helps us to talk to and to train our technicians on providing better service every time. Our procedures and guidelines are to clean after ourselves and also to provide a minimum of 30 days warranty for all our work, even if the warranty is to be limited. We highly encourage all of our customers to approach our management department when a situation arises. Please don't let this situation get in the way of using us again. In case you decide to use our services again, please ask to go through our management department so we can enforce a positive experience. Sincerely, Management
Jason P.
04/2014
5.0
plumbing, sewer cleaning
+ 0 more
I had to book this appointment for mid-to-late afternoon due to my work schedule. The lady on the phone did forewarn me that they prefer to do appointments early in the day, as later appointments may be affected by unforeseen delays at the earlier appointments, which totally makes sense. Due to my inability to get the entire day off work, I had no choice but to roll the dice and stick with my late afternoon appointment and hope for the best. Low and behold there were delays earlier that day, so much so that they called me up and told me they may have to come out the next day, which I could not do again due to my inability to miss work. They worked with me and the inspectors arrived at nearly 6pm (I was willing to wait since I was already at the property) and performed the job flawlessly and with a great positive attitude. Vincent Esquivel was the supervisor that arrived to do the inspection, and he was more than professional and friendly. The service was performed as expected, and I even got a DVD copy of the video inspection. On top of that, the service normally costs $250.00, but thanks to an Angie's List promotion, I got $100 off that price. Even better! Extremely happy with their services and will definitely recommend to anyone interested, and will use their services again as needed in the future. A++++!
Description of Work: Sewer lateral video inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feed back, your opinion is very important since it make us improve, we are happy that you were able to take advantage of the promotion that we offer for Angie's List customer and that you liked out services, thank you for your business, we look forward to work with you again in the future. Sincerely; Superior Plumbing and Drain Cleaning Services
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Wells and Pumps
FAQ
Superior Plumbing & Drain Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: 8:30 AM - 4:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:30 AM - 4:00 PM
Superior Plumbing & Drain Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Superior Plumbing & Drain Cleaning Services does not offer free project estimates.
Yes, Superior Plumbing & Drain Cleaning Services offers eco-friendly accreditations.
Yes, Superior Plumbing & Drain Cleaning Services offers a 10% senior discount.
Yes, Superior Plumbing & Drain Cleaning Services offers emergency services.
Yes, Superior Plumbing & Drain Cleaning Services offers warranties.
Superior Plumbing & Drain Cleaning Services offers the following services: Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.