This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Superior Plumbing and Drain Cleaning Services is a Diamond Certified Company that has been providing full service to the Bay Area for years. Our phone lines are always staffed by a live person 24 hours a day, 7 days a week. Plumbers are trained to handle everything from the most minor repairs to whole house re-plumbing and sewer line re-placements, give us a call we are ready to help! OUR TOP PRIORITY, CUSTOMER SATISFACTION!
Business highlights
22 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Services we offer
Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.
The installation went very well from quote to finish, the only issue arising with rescheduling our first appointment for the following week due to appointments before ours running long. They were professional in this matter and very trustworthy in terms of estimates considering the other plumber I received a quote from estimated this would cost $4500 or so because our pipe wasn't "standard diameter" - huckster. Love having our new stove in place, and to literally be cooking with gas!!! Thank you Superior :)
Description of Work: Plumber installed gas line connection to allow a gas stove in place of the old electric range. Furnace "closet" backed-up to stove area on other side of wall in kitchen so the distance is fairly close for connection (maybe about 2-3 feet).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$650
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your positive feedback and for your business, we highly appreciate it. We are happy to learn that we were able to hook up your gas line to the stove at a reasonable price and that you are satisfied with our services. We look forward to working with you again. Sincerely, Superior Plumbing Team
Debbie L.
03/2015
5.0
drain cleaning, plumbing
+ 0 more
Seeing the bathtub backed up with water was frightening and concerning. I went to Angie's List and read the excellent reviews on Superior Plumbing. They offered Saturday and Sunday appointments and coupons from Angie's! Cesar arrived promptly, he was very professional, knowledgeable, answered all my questions and could not have provided better quality customer service. Every homeowner needs a trustworthy plumber and based on my experience with Superior Plumbing, I would definitely recommend them. Thank you Angie and Superior Plumbing!
Description of Work: Cleared main line stoppage and installed new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your positive feedback and for your business. We are happy to learn that we met your expectations since we are always working on improving our customer service and quality of work. We are looking forward to working with you again. Sincerely, Superior Plumbing Team
Sharon K.
03/2015
2.0
plumbing
+ -1 more
I spoke with them today, and was told that they would be here from 1-3pm. At this time, we have waited and not heard any communication about when we can expect the technician to arrive. They didn't even have my order in the system, and I am very unhappy about the level of customer service.
Description of Work: I purchased a Big Deal from this provider for a plumbing service.
Rating Category
Rating out of 5
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We apologize for the inconvenience. We know that everyone's time is valuable and we make every effort to arrive within the appointment window and advice our customers if we get delayed. Unfortunately sometimes the technicians get stuck or spend longer at the job then expected. You may get a refund for the service fee paid by contacting Angie's customer support department. Thank you for the opportunity provided. Sincerely, Superior Plumbing Team.
Madera G.
03/2015
3.0
drain cleaning, plumbing
+ 0 more
It went fine; nothing different or complicated; he showed up; he snaked the line; he left.
Description of Work: Snaked out the clean out; the same thing other plumbers have done before for $75.00
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$130
Response from Superior Plumbing & Drain Cleaning Services
We constantly monitor our industry to ensure that our prices are competitive and that our service level is not compromised by the prices. We always present all of our customers with a proposal that includes the price they will be paying before any work is completed.
Caroline W.
02/2015
5.0
drain cleaning, plumbing
+ 0 more
I read the reviews by others about the company and purchsed their $29 service call deal (before discount is $49). I sent an email through Angie's list mail system and provided 3 time schedule slots. I waited for 40 minutes then sent another email adding my phone and the city I live in. To my delight, they called me very shortly and said they can come between 3 - 5pm. I was not available at 3:30pm, they were able to proposed 5 - 7pm. By the time I came home about 4pm, there was a voice message that they are on their way from their previous job and if they can come early. This works out perfectly as I prefer to start early. They get A+ for timing and scheduling. Once the two person team arrived, we went through what the problem was. The lead person was able to diagnose the problem and get to work right away. He told me the cost is $150 for the procedure. Honestly, I do not have any other experience to know what this type of procedure cost. He spotted where the overflow valve was and operated the snake through the opening (he used a torch which his assitant explained this is to open the valve), Though I was concerned the pipe was broken, they seemed to know their plumbing well, and told me in decisive term that it was not. The snake procedure took less than 15 minutes, and the drain was opened. He tested the sink to make sure it was draining properly. (By the way, there is a 30 day guarantee) He proposed that I buy a "BioSmart" liquid solution from them for regular pipe maintenance for $49 (about 1 gal). He said it is safe for all drains, his company has been selling this for 10 years without complaints. I bought a bottle. I was happy with how effecient and non eventful everything went. The two guys were professional and easy to work with. I would use them if I have future plumbing needs.
Description of Work: We had a slow draining drain in the garage sink that is the overflow from laundry washer and kitchen drains.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for the time you spend giving us your feed back, our customers satisfaction is very important to us, we are happy that you liked the service provided, thank you for your business, we look forward to work with you again in the future. Sincerely: Superior Pluming and Drain C.S.
Kelley C.
02/2015
3.0
plumbing
+ -1 more
It didn't go very well. I could have got this estimate for free from a different plumber. They also wanted to charge me $200 to have the service completed.
Description of Work: I purchased a Big Deal for $29 for Plumbing Diagnostic Call.
Rating Category
Rating out of 5
$29
Response from Superior Plumbing & Drain Cleaning Services
Customer was provided with a reasonable priced estimate to repair 3 items on 2 separate toilets. Customer was also offered a larger discount than normal but insisted on paying it's own set price. We constantly monitor our industry to stay consistent with competitive pricing.
Faye J.
02/2015
5.0
drain cleaning, drain pipe, plumbing
+ 1 more
They were really nice, came on time. I think they are really cool guys.
Description of Work: I purchased a Big Deal for "ONLY $29 for Plumbing Diagnostic Call (Technician Service Fee)."
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your review, we appreciate your business, we look forward to work with you again in the future. Sincerely: Superior plumbing and Drain C.S.
priscilla T.
02/2015
3.0
drain cleaning
+ -1 more
The company doesn't service my area, so I didn't have the deal done.
Description of Work: I bought a deal for $29 for Plumbing Diagnostic Call
Rating Category
Rating out of 5
$29
Response from Superior Plumbing & Drain Cleaning Services
Unfortunately we do not service your area, however, you may get your $29 back through Angie's list customer service since the service was not provided.
Diana P.
02/2015
5.0
plumbing
+ -1 more
Provided excellent service, was pleasant, professional and thorough.
Description of Work: Fixed leaking shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$280
Response from Superior Plumbing & Drain Cleaning Services
Dear member: Thank you for your feed back, we are pleased that you liked the services provided at your property, we look forward to work with you again in the future, thank you for your business. Sincerely; Superior Plumbing and Drain Cleaning Services.
Katie W.
02/2015
5.0
plumbing
+ -1 more
They did an excellent job. They did a little extra work and repair for no additional cost. I just thought that they wanted it done right and replaced an extra valve so that they would be all done behind. They do fixed fee, which was probably a little more than it should have been. I would tell others to be repaired for fixed fee repairs, which seemed a little excessive for what normal hourly services and parts would cost. But they did a good job.
Description of Work: They replaced a water pressure regulator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback, we highly appreciate it. We look forward to working with you again. Sincerely, Superior Plumbing
Jahmese M.
01/2015
4.0
drain cleaning, plumbing
+ 0 more
Superior temporarily stopped the leak in the kitchen by replacing one piece of the faucet, but it started up again a month or so later and a different plumber discovered that I needed to replace the entire faucet. I wish I would've known that from the beginning. It ended up being more costly to have it serviced twice and replace parts twice. Just to note--- I never informed Superior that the leak returned. Maybe they wouldve come back for free, who knows. Besides that, they were punctual and responsive.
Description of Work: Unclog shower drain. Leak in kitchen faucet.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback. Sometimes we are able to apply repair costs from an item towards a replacement. Do not hesitate to contact us when a problem reoccurs since we are here to help. We look forward to working with you again. Sincerely, Superior Plumbing
Allison P.
01/2015
5.0
plumbing
+ -1 more
The service went fine. I do not think that in the end the price I paid for the deal was applied to the service I got and I had to pay an additional fee for the job. They diagnosed an issue with the drain and fixed the problem. One plumber came out and completed the job in about 30 minutes. He was competent and friendly. He was also an efficient worker and was good at cleaning up after himself. I had no problem scheduling the deal and they were responsive.
Description of Work: I purchased a deal for a plumbing diagnostic service call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your positive feedback, we highly appreciate it. We look forward to working with you again. Sincerely, Superior Plumbing
PAOLA Q.
01/2015
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Good Service guy was very nice and honest. I've called them out again to unplug the main sewer line that plugged again since last November. Will give update once job is done today.
Description of Work: Gave and estimate on repairing an old tub drain pipe ($450). Seemed a little high especially with a basement for access. But haven't compared with other companies to see if this is accurate. Also checked out a clogged drain pipe, but it was unplugged by the time i scheduled an appointment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your repeat business and for your positive feedback, we highly appreciate it. We look forward to working with you again. Sincerely, Superior Plumbing
Alisa C.
01/2015
5.0
plumbing
+ -1 more
I have not yet used the service, however I do give the company an A for their responsiveness and professionalism.
Description of Work: Plumbing Diagnostic Call (Technician Service Fee)
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Thank you for your business, we are looking forward to working with you.
Graeme F.
01/2015
5.0
drain cleaning, drain pipe
+ 0 more
I like them a lot. I use them actually very frequently but obviously did a good job every time. They're very professional. They stand by their quotes. They're very courteous, very clean and definitely very transparent about what they're gonna do. They talk to you about what they're gonna do.
Description of Work: I have used Superior Plumbing. They have gone through exterior drains. They have completely cleaned the drains. They used a camera observation thing. They also fixed leaks. They've done pressure cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We appreciate the repeat business and we thank you for your positive feedback. We are happy to hear that we have been able to provide great services every time and are looking forward to working with you again in the next project. Sincerely, Superior Plumbing
Laura S.
01/2015
5.0
plumbing
+ -1 more
It worked out fine. They did some nice work for me. I wanted them to come out and I didn't want to pay a fee for a second opinion. I decided to have them do it. They were more reasonable. They were prompt. Price was reasonable. Their advice was on the money. They were exactly what I needed. I've had no problems. They were logical. I needed quick service and they were that.
Description of Work: We purchased a big deal for Superior Plumbing and Drain Cleaning Services. I had them do a lateral connection that I didn't have. They just put a lateral connector to the main pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your review, we are happy that you are satisfied with the services provided, we look forward to work with you again in the future, thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
RoseAnn C.
01/2015
5.0
drain cleaning, plumbing
+ 0 more
The work went very well and the plumbers politely and thoroughly answered all my questions. I'll be using Superior Plumbing again.
Description of Work: Cleaned bathroom sink drain and snaked out bathtub drain, explained how to clean sink trap myself.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Superior Plumbing & Drain Cleaning Services
Dear member; Thank you for your review, we appreciate the time you spend writing this review, we are happy you liked the service provided, we look forward to work with you again. Sincerely: Superior Plumbing and Drain C.S.
Abiud A.
01/2015
5.0
plumbing
+ -1 more
I wanted to make sure that Superior Plumbing got a good review for the work they did in my house. The plumber came in and fixed the leak that was coming from the directional handle in my bathtub handle. He was very professional and fast. I highly recommend this company.
Description of Work: The plumber came and fixed the valve that was leaking in my bathtub directional handle. He did a great job. And he charged us about 15% of what another plumber in Angie's List had quoted me to solve the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your review, we are happy that you liked the service provided, we look forward to work with you again in the future, thank you for your business. Sincerely; Superior Plumbing and Drain C.S.
Judith C.
12/2014
5.0
plumbing
+ -1 more
I highly recommend this plumber
Description of Work: Checked out the entire house and gave us some good advice on fixes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear member: Thank you for your review, we are happy that you liked the service provided by our company, thank you for your business. Sincerely; Superior Pluming and Drain C.S.
Shanavas P.
12/2014
3.0
plumbing
+ -1 more
They came to look at the garbage disposal and told me what to do. They sent 2 plumbers who were at my home for about 10 minutes.
Description of Work: I bought a deal for a plumbing diagnostic call (technician service fee).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, At times when we arrive at the property and no plumbing work is needed, we may provide our customers with free advice to help save you money and not having to pay us for any labor. Most customers are happy to save money. We strive on customer satisfaction and rely on constructive and accurate feedback. Sincerely, Superior Plumbing
Stanley H.
12/2014
5.0
plumbing
+ -1 more
I had a cast iron waste line which was corroded and needed to be replaced. The workers were really nice and I thought it was great that they helped me keep a sense of humor after giving me the bad news regarding the amount of pipe which needed to be replaced. They did a great job, and they left the work area neat and clean. I have used this company before with great results and would happily use them again. I would recommend this company to friends and family. A+++
Description of Work: Replaced cast iron waste line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Superior Plumbing & Drain Cleaning Services
Dear member: Thank you for your review, feed back is very important to us, we are happy that you are satisfied with the services provided by our company, customer satisfaction is our top priority, we look forward to work with you again in the future, thank you for your business. Sincerely: Superior Plumbing and Drain
Meagan H.
12/2014
5.0
plumbing, water heater repair
+ 0 more
Quick, professional, honest. Overall great experience!
Description of Work: Check on a leaky water heater. Found a way to replace the top component instead of buying a whole new one for ~half the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We thank you for your positive feedback and for your business. We are very pleased to hear that you satisfied with our services and we are looking forward to working with you again. Sincerely, Superior Plumbing
A Jenell C.
12/2014
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
The Wednesday before Thanksgiving our sewer pipes backed up again (the third time this year.) We have been having problems now pretty regularly for three years and have had terrible experiences with rooter services and plumbers alike. Finally I called Superior and they not only came out during the time window they promised, but the fixed the problem quickly, for less than 1/2 of what we spent previously AND they didn't leave a mess behind. Our out of town company thought we were crazy for being thrilled with a plumbing service! The following week we scheduled them to come back out and finally put the camera down the line to see why we are plagued with backups. They identified the problem and gave us three alternative solutions, with various costs and times to repair. Again we were so happy with the service, we have booked them to make a repair and hopefully solve our tree root problem. They are prompt, reasonably priced and seem to know what they are doing. We are very happy customers.
Description of Work: First visit cleaning the clogged main and second visit sent the camera down the piped to determine why we have repeated problems with clogged pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We thank you for your feedback and for your business. We are please to hear that we were able to figure out the problem at hand and we are looking forward on working with you towards the repairs. Sincerely, Superior Plumbing
Carlos A.
12/2014
5.0
plumbing
+ -1 more
Omar from superior plumbing was very knowledgeable as I explained what was happening he knew the issue off the top. Very professional in how he explained the situation and the solution. Within 30min we had the leaky angle valve replaced and the leakage was fixed. Great company to work with, as they will be my plumbing service to go to at my property from here on out. A++ service!
Description of Work: Replaced leaky Angle Valve in Master bedroom bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We thank you for your feedback and for your business. We are very pleased to hear that you are very satisfied with our services and we are looking forward to working with you again. Sincerely, Superior Plumbing
Joyce W.
12/2014
4.0
plumbing
+ -1 more
Work was well done. No complaints when additional repair jobs were suggested, However, I believe the price was high.
Description of Work: Installed new garbage disposer, disposed of old one, repaired toilet works and 2 leaky faucets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your feed back and for your business, we highly appreciate it. We are please to hear the you are satisfied with the work completed and we are aware that you believe our prices are high. We constantly monitor our industry to make sure we are within a reasonable price range and even though it may seem expensive at times, we are still below what the big name competitors are charging for similar jobs. We look forward to working with you again in the future. Sincerely, Superior Plumbing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Wells and Pumps
FAQ
Superior Plumbing & Drain Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: 8:30 AM - 4:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:30 AM - 4:00 PM
Superior Plumbing & Drain Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Superior Plumbing & Drain Cleaning Services does not offer free project estimates.
Yes, Superior Plumbing & Drain Cleaning Services offers eco-friendly accreditations.
Yes, Superior Plumbing & Drain Cleaning Services offers a 10% senior discount.
Yes, Superior Plumbing & Drain Cleaning Services offers emergency services.
Yes, Superior Plumbing & Drain Cleaning Services offers warranties.
Superior Plumbing & Drain Cleaning Services offers the following services: Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.