This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Superior Plumbing and Drain Cleaning Services is a Diamond Certified Company that has been providing full service to the Bay Area for years. Our phone lines are always staffed by a live person 24 hours a day, 7 days a week. Plumbers are trained to handle everything from the most minor repairs to whole house re-plumbing and sewer line re-placements, give us a call we are ready to help! OUR TOP PRIORITY, CUSTOMER SATISFACTION!
Business highlights
22 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Services we offer
Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.
Professional and friendly, they arrived, assessed the issue and had unplugged the main sewer line in under 30 minutes. Would definitely call them again!
Description of Work: Unplugged main sewer lateral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for taking the time to let us know how was our service, we appreciate your feedback and business, we look forward to service you again in the future. Sincerely; Superior Plumbing and Drain C.S.
Malcolm G.
11/2015
5.0
drain cleaning, drain pipe, plumbing, wells
+ 2 more
I called Superior as my second choice when my usual plumber was unavailable, based on Angie's List ratings and service cost for drain cleaning. I was quoted a $29 service fee and asked to pay it via Angie's List in advance. I was also given an appointment time from between 9a and 11a today (I called around 8:30a), so punctuality was AMAZING. When Jorge arrived with his assistant, he looked at the situation and quoted $150 for just the drain cleaning or $350 for replacing the sink drains and under-sink cabinet plumbing. He noted that he could do the drain cleaning now and come back, possibly, to do the plumbing replacement but then it would be $150 today and $350 the next time. So I went for the package deal. Jorge communicated very well about what he was doing and where he was going (he had to go to the store to get some supplies). He and his assistant comported themselves very well overall with general communication, responsiveness, quality and punctuality. The whole job was done in less than 2 hours and the final invoice was for $350 (plus the $29 already paid as service fee) as Jorge said when they started and I accepted. The only reason I gave a "B" for Professionalism is that even though the work was quick and apparently high quality, some waste was left in the sinks after the work was completed and the two replaced drains do not match in style (sharper versus rounded internal corners) and in finish (one is chrome, the other brushed steel). These are very minor issues and I normally wouldn't make any note of it. But I figured a slight ding on Professionalism is fair in that I would have wanted to be consulted on it before install. I probably would have said yes, but I would have liked to have been able to make the choice instead of having it made for me. After this review was posted, Superior called back and arranged a free visit to replace the chrome drain with one that matched my sink and the other drain. Yay! I am now totally satisfied with the work they provided.
Description of Work: Drain cleaning, replacement of under-sink plumbing when found corroded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback, we highly appreciate it. We can definitely come back and change the p-trap pieces to match at no extra cost to you. We are always willing to work with our customers to meet satisfaction within reasonable cause. We look forward to working with you to resolve and issues and for all future plumbing problems. Sincerely, Noe General Manager, Superior Plumbing.
Annette S.
10/2015
4.0
plumbing
+ -1 more
Unfortunately, what would have taken just one plumbing visit, ended up requiring a second visit. The first 2 plumbers failed to correctly caulk the new tub spout and did not caulk at all the scutcheon surrounding the new shower arm. At second visit, a new plumber--who I will now request for future services--finished the job. Because of this second visit plumber and his professionalism, I will return to Superior for future needs. As to price, I do not know what the going rate is for the above service, so I'll say it's a "good" price and trust that it was.
Description of Work: Replaced a bathtub spout-diverter and changed existing S-shaped shower arm to a standard shower arm to be able to hold a new shower head and hand-held shower head. Also, as a courtesy, they connected my new shower heads, which I had purchased.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your repeat business and for your positive feedback, we highly appreciate it. We are happy to hear that we were able to complete the service to your satisfaction. We make every attempt to get the job completed correctly the first visit, but be assured that we are always willing to come back and make things right if needed. We look forward to your repeat business as always. Sincerely, Noe - General Manager Superior Plumbing
Lee R.
10/2015
5.0
plumbing
+ -1 more
Everything went well. Jose was very professional and pleasant. We are very happy with his work and will definitely ask for him again.
Description of Work: Added reduction unit and had to reroute the water line to do this. Changed out a flex hose for a bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We appreciate the time you take on posting this review, at the same time we are happy to hear that you are satisfied with the services provided by our Plumber Jose, we look forward to work with you again in the future, thank you for your business. Sincerely: Fatima Lopez
Caroline M.
10/2015
5.0
plumbing
+ -1 more
Both plumbers were very professional and considerate. I had a great experience and would highly recommend.
Description of Work: Providers fixed a leaky toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for the time you spent writting this review, we appreciate your feedback, we are also happy to hear that you liked the service provided by our company, we look forward to work with you again, thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Rebecca P.
09/2015
5.0
plumbing
+ -1 more
PART 1: A call was placed in the morning, within a couple of hours a licensed tech was out there to spot the trouble. Fortunately they had a very nice looking kitchen faucet to replace and install a new unit within a short amount of time! Thanks for heading out there in a pinch! It was important we took care of this before the Home Inspection took place for the new buyer! PART 2: Sewer snake-out. There were some massive tree roots that had taken over the sewer line. The clean out was efficiently executed and now everything is "flowing" smoothly! Again, thank you for helping us out! Your initial RESPONSE to SUPERIOR COMMUNICATION (with photos!) and performing both tasks couldn't have been handled better! Team work, communication and efficiency is crucial to serving customers! We operate an Electrical, Plumbing and Construction business - out of state! :)
Description of Work: The technician replaced a leaky faucet that was causing a flood beneath the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We appreciate your feedback, we are happy that you liked the service provided by our company, thank you for your business, we look forward to work with you again in the future. Sincerly: Superior Plumbing and Drain C.S.
Elizabeth N.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
Very well. They were professional, very pleasant.
Description of Work: Checked slow sink drain, performed minor fix. Diagnosed garbage disposal problem as electrical. It was well worth the $29. Their prices for further work seemed reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feedback, we are happy that you liked the services provided, we look forward to work with you again in the future. Thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Eunice P.
08/2015
5.0
plumbing
+ -1 more
Great! Timely without hassle.
Description of Work: Fixed Broken Pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feed back, we are very happy to learn that you are satisfied with the services provided, thank you for your business. Sincerely: Superior Plumbing and Drain
chas T.
08/2015
1.0
plumbing
+ -1 more
provider never called. I thought I had cancelled order and membership when first ordered as situation did not match up with my needs. only perusing bank statement last month alerted me I was still being billed by angies list
Description of Work: absolutely nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Response from Superior Plumbing & Drain Cleaning Services
Customer contacted us through the online message center and we had responded same method. Unfortunately we did not have a contact phone number to schedule any services. We encourage all customers to call our main office for immediate assistance. NO SERVICES OR WORK COMPLETED!
Barb H.
07/2015
5.0
gas leak repair
+ -1 more
The $29.00 "deal" was credited back in the purchase & installation cost of the new water heater. I had worked with this company once before and felt both times they were professional, reasonable and most importantly honest.
Description of Work: replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Paula Z.
07/2015
4.0
plumbing
+ -1 more
Price was too high for work performed. Plumber called due to toilet leaking through the floor to condo unit below. Also to replace toilet flapper. Plumber pulled the toilet and discovered the wax ring was not providing an adequate seal. I asked the plumber not to reset the toilet so I could contact the installer. Plumber replaced the flapper but did not reset the toilet. I was charged a $250 reset fee, even though the plumber did not reset the toilet. I called and spoke with a manager about the cost and he said it was a flat rate. The cost was too high for the service performed and I was able to complete the repair with another plumber for $170.
Description of Work: Leaking toilet repair
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$279
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your feedback, we highly appreciate it. We make every attempt possible to keep our prices fair and competitive without compromising the quality of materials used and workmanship. Sincerely, Superior Plumbing and Drain
Mimi C.
07/2015
3.0
plumbing
+ -1 more
Superior did get back to me quickly in email and called back right away but unfortunately they quoted me $25-50 (prices varied by who I talked with) just to come out and give me an estimate for new work I wanted done. No way around this and a shame b/c they automatically lost my job as well as my interest in any future work.
Description of Work: No work done - failed to provide a no fee quote.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Unfortunately we do charge a small fee of $49 to send out a fully trained technician to the job site in order to thoroughly evaluate the project and to provide a firm price. As an Angie's List member you get 40% off the service fee and it comes out to be $29 only. In order to receive the discount, the service fee must be pre-paid online through the Angie's List web page. We apologize for the confusion. Sincerely, Management.
cheryl H.
07/2015
5.0
plumbing
+ -1 more
Job was complete in 45mim. Very professional wore shoe footies, loved that
Description of Work: Bath tub stopper
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your positive feedback, we highly appreciate it. We are happy to learn that our technicians took care of the problem and protected your floors by wearing their booties. We look forward to working with you again. Sincerely, Superior Plumbing and Drain
Patricia D.
07/2015
5.0
plumbing
+ -1 more
The technician listened to the loud humming sound which was coming from the pipes whenever we ran the faucets or flushed the toilets. He immediately identified the problem and I gave him permission to work on the broken PRV pressure valve. His assistant replaced the valve, reset the PSI to 60 (it was running at twice the rate), replaced the pipe on the main water unit out front, and put new insulation around it. The humming has stopped and the pipes seem to be working well.
Description of Work: Using a $29 diagnostic coupon purchased from Angie's List, the technician told me the loud humming sound emanating from the pipes was due to a broken PRV pressure valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your positive review. We are happy to hear that we were able to fix the problem to your satisfaction. We are looking forward to working with you again. Sincerely, Superior Plumbing and Drain
donna S.
06/2015
5.0
plumbing
+ -1 more
They were punctual and polite as I was 10 minutes late to arrive at my home after work. They quickly assessed the faucet and under the sink and found the problem in less than 30 minutes. It didn't take long to fix it and they only charged me the minimum rate of $29.00. I couldn't believe it. I kept thinking to myself, "honest plumbers!" That's why I'm writing this review. Thank you Superior Plumbing. Donna Schmitt
Description of Work: Alfonso and a colleague came to fix my leaking faucet which leaked under the sink and around the faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, Thank you for your business and for your positive feedback, we highly appreciate it. We are happy to hear that your problem was resolved to your satisfaction. We look forward to working with you again. Sincerely, Superior Plumbing and Drain
Veronica B.
06/2015
5.0
plumbing
+ -1 more
It was so quick and smooth went right to the bathroom and checked the tub told me it was the cold water where the leak was. And what had to be done the cost excellent service. There was no problem did what had to be done.
Description of Work: Check the tub were the leak was and told me the problem and solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feedback, we are happy that you liked the service provided by our staff, we appreciate you business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
Bruce S.
06/2015
5.0
plumbing
+ -1 more
The technicians were very courteous and clean. They did a very nice job.
Description of Work: Install new garbage disposal and replumb.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feed back, we are pleased that you liked the service provided by our technicians, we appreciate your business and we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
James H.
06/2015
5.0
plumbing
+ -1 more
Arrived promptly, identified leak problem, quoted reasonable price for the repair (which I decided to do on my own). Shut off water to the leak and flagged it for me. Work went beyond the $29 diagnostic quote (including having to cut bushes out of the way and do a little digging, but the crew was fantastic and didn't upcharge in any way. They were extremely courteous, professional, and efficient.
Description of Work: Arrived promptly, identified leak problem, quoted reasonable price for the repair (which I decided to do on my own). Shut off water to the leak and flagged it for me. Work went beyond the $29 diagnostic quote (including having to cut bushes out of the way and do a little digging, but the crew was fantastic and didn't upcharge in any way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We are pleased to learn that you liked the services provided by our company, we appreciate the time you spent writing this review, our customer feed back is very important to us, thank you for your business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
Andrea C.
05/2015
5.0
drain cleaning, plumbing
+ 0 more
Cesar was AWESOME! He explained to me what he was doing, and provided a great service. THANK YOU CESAR
Description of Work: Clean the drain. My home Warrantee (Fidelity) misdiagnost the problem so I have to call for a second opinion. Superior Plumbing fixed in in a much easier way
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for taking the time to review our service, your opinion is very valuable to us, we are happy to hear that you are satisfied with the service that Cesar provided to you, thank you for your business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
David C.
05/2015
5.0
plumbing
+ -1 more
tech was able to identify that the faucet was leaking and needed to be replaced
Description of Work: came and did a diagnostic on a plumbing leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your review, we appreciate your feed back your opinion and satisfactions is very important to us, thank you for your business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain C.S.
joseph D.
04/2015
5.0
plumbing
+ -1 more
went very well plumber was on time very professional, clean quick and let us know what problem was and how to resolve the most cost effective way even though it did not involve using their service.
Description of Work: Looked at a leak in our upstairs bath
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Superior Plumbing & Drain Cleaning Services
Dear Member, We thank you for your business and for your positive feedback. We are happy that we can help and we look forward to working with you again. Sincerely, Superior Plumbing Team
Anna M.
04/2015
5.0
drain cleaning, plumbing
+ 0 more
It was wonderful. They did the job and it was fine.
Description of Work: They fixed a dishwasher drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your feedback, we are happy to hear you are satisfied with the service provided, we look forward to work with you again in the future. thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Irania A.
04/2015
5.0
plumbing
+ -1 more
The guys were great, really honest, no games. Really fair in their pricing and excellent response. They were correcting a previous remodel gone bad and worked with us to get it fixed fast.
Description of Work: Re did all the plumbing under the house, installed a P-trap and installed a new water pressure regulator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We are happy to hear you are satisfied with the services provided by our company, to us customer satisfaction is very important, we apperciate your business, we look forward to work with you again in the future. Sincerely: Superior Plumbing and Drain Cleaning Services.
Phillip B.
04/2015
5.0
plumbing
+ -1 more
I was very impressed once they walked through the front door. They were perfect. They had to move a table and they did it so carefully. I want to use them again, should the need arise.
Description of Work: they fixed the upstairs shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: Thank you for your review, we are happy to hear you are satisfied with our technician services, we look froward to work again with you in the future, thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
Michael B.
04/2015
5.0
plumbing
+ -1 more
Superior Plumbing (Vincent/Rudy) modified existing installation to fit new water pressure reducing valve. They were knowledgeable and hardworking to reduce modifications/cost and still get the job done.
Description of Work: Replaced existing water pressure reducing valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Superior Plumbing & Drain Cleaning Services
Dear Member: We are really happy to hear that you liked the service provided by our technicians, customer satisfaction is our top priority, we hope to work with you again in the future, thank you for your business. Sincerely: Superior Plumbing and Drain C.S.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines,
Wells and Pumps
FAQ
Superior Plumbing & Drain Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: 8:30 AM - 4:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:30 AM - 4:00 PM
Superior Plumbing & Drain Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Superior Plumbing & Drain Cleaning Services does not offer free project estimates.
Yes, Superior Plumbing & Drain Cleaning Services offers eco-friendly accreditations.
Yes, Superior Plumbing & Drain Cleaning Services offers a 10% senior discount.
Yes, Superior Plumbing & Drain Cleaning Services offers emergency services.
Yes, Superior Plumbing & Drain Cleaning Services offers warranties.
Superior Plumbing & Drain Cleaning Services offers the following services: Plumbing Repair. Water Heaters repair and replace. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems.