Superior Plumbing & Drain Cleaning Services

He improperly diagnosed a leak I had that was coming from the dishwasher. He looked underneath the dishwasher and stated there was no leak when in fact it was a really bad leak. Very unhappy, stated that he would not return to replace the faucet if it was still leaking and made no attempt to see where the leak was coming from and instead stated that it was the hand sprayer when in fact it was not! I felt like he really didn't want to bother looking for any kind of leak because it would have required extra time. Instead it's easy to call it the hand sprayer and move on.

Our old claw foot tub upstairs had begun gently oozing water from its hot water pipe every time a bath was drawn, and after attempting to fix it ourselves the gentle ooze became a steady spray. We were way out of our depth, and knew we needed professional help, but our regular plumber doesn't work weekends. I called Superior Plumbing on a Sunday morning, and they were able to send someone out by 1PM. Jorge was exceptionally polite, professional, and arrived right on time. He quickly identified the issue and gave us a very reasonable quote for the work involved. He worked quickly and efficiently, and kept the area as clean as he found it. Even better: he found another leak in the other pipe, let us know, and went ahead and fixed that at the same time, without raising his estimate. I am really happy with the quality of the work that was done, and would not hesitate to call Superior Plumbing again in the future.

They did a good job. The technician was professional and courteous and arrived on time.

I don't remember communicating with this company. So I have no feedback to give.

OUTSTANDING. The appointment was for 5:00PM. They showed up at 5:00 PM as promised. VERY professional and knowledgeable. Great communications skills. They had to completely disassemble the valve and rebuild them as they are apparently custom sized valves. They replaced all the components and reinstalled and it worked perfectly. They also cleaned out a shower drain that had been slow for years. Now it drains like lightening. I highly recommend these guys. A class outfit with knowledgeable technicians.

There was additional cost. They forgot to look at one thing and so they had to come back, but they came back very nicely, and fixed it for free. They forgot to check if they had fixed the initial problem once they fixed the initial cause of the problem. They had to do two more minutes of work, and they would have fixed it. They forgot to double check that they had actually fixed it and they had to come back out. Due diligence that they fixed the initial problem, but they were good. They fixed the problem, they came back and I have no qualms with that.

Superior did a fantastic job fixing our plumbing drainage under the house when it imploded the first week we moved into our 1926 bungalow, which was in 2011. Vincent is great, and found a creative fix that saved us money, I'm sure, while also considering our future needs. At the time, he installed an access point for our lateral. That sure came in handy today, because this time the drainage plug was in our lateral (outside the house). Their crew arrived really fast, within an hour or two, and got our drainage running again, which is a huge relief. I hate to spend money on this stuff, but with Superior and Vincent, I know I'm getting top notch service for a very fair price. I really like how he provides the information to make a good decision, and he makes a major effort to fix your problem in the best way possible. These guys are for sure my go-to plumbing guys.

Cesar and Rafael were able to come to my house for a same-day appointment to change out the pilot assembly in my water heater. They were very friendly, professional, and thorough. When they were done, they left the area very tidy and went over all the work they preformed. Next time I need a plumber, I will definitely call Superior Plumbing. I would also recommend them to anyone. The quality of work they performed and their customer service were both top-notch.

This was a quick and easy thing for this company. The guy showed up right on time, was very courteous, took pride in how clean and organized he kept his truck, explained to me everything he was doing, and got the job done. We thought there may have been something stuck in the main sewage line due to the type of plumbing backups we were seeing in the house. To our surprise, the snake-thing didn't pull out anything, so we don't know the exact source of the backup. However, snaking the line cleared up the problem--the guy tested it via flooding the main with water and it never overflowed, it all drained out properly. Nearly a year later and still no problem with the plumbing. Yeah! The guy left me an estimate for a video inspection of the sewer line to be performed separately if I wanted to get that done should we encounter the problem again. His estimate nearly a year ago was an additional $200, which I declined. Also notable - I purchased a$29 Plumbing Diagnostic Call that went along with the $175 snake-the-drain work. The two costs together is how I arrived at the cost of service being $204, a pretty good deal if you ask me.

When we first discovered we had a leak and it got worse, we called several plumbers. Superior not only called us back within the hour, but they sent out a team to discern the source of the leak that day. Other plumbers could not even come for an estimate the same day. The work was going to involve replacing the pipes that are underground. They took care of getting the permits, and did an amazing job. They were courteous, prompt, professional, and went above and beyond. The price for the repair was very fair, and they didn't think they would need to cut through our sidewalk to access the pipe. They later discovered they needed to do more to get to get to the pipe, which involved breaking through the sidewalk; they did NOT charge us any more than the original estimated price, which was amazing. We also got the Angie's List discount on labor, and while fixing the water pipe, they discovered a gas leak in our gas pipe coming into the house. The worker not only texted me a video of the gas leak bubbling, but also was able to fix the problem for a reasonable amount of money. If you have plumbing issues, call them - all were great, from the office staff to the workers themselves.

Jorge and Adrian arrived on time, and were respectful and polite. They cleared the blockage within 30 minutes. I also learned from them that egg shells were not kind to garbage disposals. Good to know!! I would gladly recommend these men to my close friends and family. A++++ job.

Jose Carrajal provided an excellent service. We had a main sewage line blockage. Our house was built in the 1950's and had no easy clean out access. We first contacted a rooter company and they asked for $2800 to clear the blockage and install a clean out in the back yard. We contacted Superior the next morning and Jose came right on time that afternoon. He accurately assessed the issue and immediately went to work to dig through the back yard and open up the sewage line leading to the main sewage pipe. He cut open the pipe, clear the blockage and installed the clean out, all for $679. He was knowledgeable, professional, and prompt. We highly recommend Superior Plumbing and Jose. A job well done at the right price.

They were prompt and efficient.

Easy to talk to, very fast response and service, everything kept clean, no hassles, very positive experience.

16 reviews 1/4/16 My home warranty company scheduled Superior and they said the work would be inspected and solved on Saturday. I stayed home over a long weekend to accommodate the schedule (leaky bathtub in ceiling caused by a fault overflow drain); the Superior plumber (Mark) showed up and confirmed our diagnosis but didn't have time to actually make the correction. He seemed very knowledgeable and I had confidence in his ability to do the work. We scheduled time for Monday a window of 12-4-- which requires a significant amount of time off work. I was informed at 2pm that he was running late and would be closer to 4pm. Just before 4pm, I was told that he wasn't going to be able to make it but that they could send a different plumber. Because of the poor reviews on other plumbers, I don't want to risk it. I do think Mark would have done a good job, but with these guys, you have to be prepared for a no-show. I'd go with a different group: several others I have called have been much more responsive.

fine. Very expensive and the service call price was added to the cost of labor and parts. So I felt the Angie's list value was not there, could have had the same experience using google.

A Call to the office on 12/28 was initially thought to be for an estimate. The scheduler gave us a 12:00-2:00 window. When 1:30 came and we hadn't heard from them, a quick call back to the company resulted in assurances they were headed our way. They arrived within the next 15 minutes, with protective booties on and ready to work! Technicians Jorge and Jonathan offered less expensive alternatives to replacing the kitchen faucet, stating we could save and return the purchased faucet. We opted not to, but appreciated his cost consciousness. When he discovered a bathroom faucet handle had deteriorated beyond repair, he allowed me to make a quick run to purchase the second faucet, without any sign of aggravation. They completed the jobs shortly after, disposed of the old faucets and packaging, tested for leaks and provided us a 10% senior discount before leaving us supremely happy! Such a warm, considerate and professional team. Will be recommending them to family and using Superior as our "plumbers of choice"!

I called Superior to get a quote to replace an old toilet and to remove an old water conditioner from out garage. They scheduled a plumber to come out and give us a quote quickly. Oscar and his partner came on a Thursday night and gave us a reasonable quote that matched what we were told by a handyman. He was very honest which is invaluable when it comes to service people. I also asked about a water pressure issue and he checked it out and gave me a simple explanation and said no work was needed. In regards to the water conditioner he gave us a quote to remove it and one if we wanted to replace it but advised us that the water in our area is fine and said it was probably unnecessary so we should save our money. Unfortunately Oscar doesn't work weekends so when we scheduled the work to be done we were assigned a different crew. Alfonso and his partner were equally wonderful though. They were right on time at the beginning of our scheduled window. He actually quoted a slightly lower price and in the end disposed of the old water conditioner for no extra cost. Overall we were very pleased with the service we received from both teams and will definitely call Superior if we have any future plumbing needs.

Superior's Plumber, Cesar Manon arrived on time and quickly diagnosed the problem. In order to clear the blockage, he had to completely disassemble all of the piping that connected the sink and disposal to drain pipe. He ran cable to the site of the blockage and successfully removed the obstruction. Mr. Manor was extremely careful to protect the area under the sink and our kitchen floor. We very much appreciated his professionalism. This is the second time that we have received reasonably priced and excellent service from Superior Plumbing.

not well. the plumbers were trying to upcharge.

It went well. I think all the folks on Angie's List do a better job.

The house had a gas leak, which was pinpointed by PG&E, who shut off the main line. I called several companies, who could not come for days. Superior sent Vincent out within two hours. He was professional and friendly, carefully explaining what he was going to do. He provided me with the cost, and gave me my Angieslist discount on the final paperwork. He relit all the appliances, and went back and double checked to make sure they all stayed on. A great end to a not so good day. Thank you Vincent and Superior Plumbing! Definitely will call them if I need to be rescued again. Christina Pence

It went great, contractor estimated 11:am to 1pm window. Contractor called @ 10:30 and said he would be here by 11am. arrived 10 min early. got right to work. Did a clean, professional job, finished timely.

Had a leak in my water line to the house show up last week, Superior came out that evening, at 6pm, to try and find a solution so we could have water at the house. Unfortunately it turned out that the main had to be replaced from the meter to the house. The technician that came to the house was able to provide me with an estimate while he was at the house and Superior was able to schedule the work the very next day! I also received the Angie's List discount for the service call. The crew arrived on time the next day and completed the work that same day. I noticed that one section of the pipe was not deep enough and did not meet code and after pointing it out, the crew immediately resolved the issue. Everyone we dealt with was polite and professional. The crew cleaned up the work area, even sweeping up dirt that had been tracked onto our walkway. I highly recommend Superior and will use them again if the need arises.

Hector was very professional and knew what he was doing. He quickly assessed what needed to be done. I have to admit I had a bit of sticker shock when he gave me the quote. However, once I approved the work he got started immediately. He removed an old shower/tub valve which required cutting through dry wall. The new shower valve and faucet was installed very quickly and with high quality. He preplaced the dry-wall. The team was careful to clean up all debris as they finished the job. There was a small spackle and touch up paint job left for me which I am fine with. All in all he fixed a difficult plumbing problem in a timely and professional manner. He also honored the promotion for Angie's List members.