I purchased a beautiful fountain from Phillip owner of Reseda Discount Pottery and Fountains. The fountain was installed and all I had were problems from the getgo. Phillip worked with me for a month trying to rectify the situation. When I had finally had enough I told him I could not deal with the problem one minute more and I no longer wanted this fountain. He said no problem. Come in, choose another fountain and not to worry that he would take care of it. He is a man of his word. I went in, choose another fountain and he is in the process of ordering it and getting it out to me. Not only was he lovely about the entire fiasco he gave me a refund for the difference as the original fountain was quite a bit more.He did this without my even having to ASK for the refund. How wonderful to deal with an honest and reliable company. I strongly recommend Reseda Dicount Pottery for fountains and beautiful pots.
Description of Work: Bought a fountain and had it installed in my courtyard. The fountain was installed and repeatedly needed help. Men were sent out three times to no avail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
HARVEY H.
08/2008
5.0
fountains
+ -1 more
They handled the transaction perfectly, ordering the fountain and then holding it for us until the area was ready for the install. I called and thanks to an opening in the schedule they delivered it the same day. A totally professional crew moved it into our backyard and it was a heavy fountain and then set up making sure it was level and adjusted. The total price included the pump but not the delivery which we paid on arrival. With the time between ordering and delivery you can forget this fact and they expect cash or a check.
Description of Work: We wanted to add a fountain to our backyard. Reseda was recommended by our landscaper as having a big selection. After shopping they did have the greatest selection and what we considered a good price but we never saw the same fountain anywhere else to compare. We got a three tier fountain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kathleen A R.
09/2005
5.0
fountains
+ -1 more
THIS IS A GREAT PLACE TO PURCHASE QUALITY ACCESSORIES FOR YOUR YARD. WE WERE VERY IMPRESSED WITH THE SELECTION AND INVENTORY. THEY WERE VERY HELPFUL AND KNOWLEDGEABLE.
Description of Work: WE SELECTED A FOUNTAIN AND TWO LARGE CONCRETE POTS. THEY DELIVERED EVERYTHING AND SET UP THE FOUNTAIN WITHIN 3 WEEKS.
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Service Categories
Fountains
FAQ
RESEDA DISCOUNT POTTERY is currently rated 5 overall out of 5.
No, RESEDA DISCOUNT POTTERY does not offer free project estimates.
No, RESEDA DISCOUNT POTTERY does not offer eco-friendly accreditations.
No, RESEDA DISCOUNT POTTERY does not offer a senior discount.
No, RESEDA DISCOUNT POTTERY does not offer emergency services.
No, RESEDA DISCOUNT POTTERY does not offer warranties.
RESEDA DISCOUNT POTTERY offers the following services: SALES OF FOUNTAINS AND POTTERY.