I do NOT recommend doing business with Pancho based on his rudeness, carelessness, dismissiveness and refusal to take responsibility for the damage done by his team. My neighbor used Pancho’s Delivery Service 9818-400-3855) to move them this morning. The guys backed their big moving truck into the tree on the parkway directly in front of my house; cracking and compromising two fair sized branches. Initially, when I approached the guys about the damaged tree, one of the workers, Joel, assured me he would cut the compromised branches down and haul them away. However, when I returned six hours later to remind them of the damaged branches, I had to deal with their boss, Pancho. Pancho claimed they’d informed the city that they had bumped into a “small” branch and refused to share the phone number he said he called. Instead, he waved his hand at me like he was flicking away a fly, told me to look up the phone number myself and to “get out. Goodbye” If I could give negative stars…
Description of Work: My neighbors hired these guys to move them
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Anna T.
10/2013
4.0
moving companies
+ -1 more
He's reliable and they do a really good job. In the 5 times that he has moved me in the past, I only had one broken item - the leg on a chair. He fixed it, and it looks as good as new. He goes the extra mile - provides extra boxes, and so forth.
Description of Work: He's been my moving guy for the past 10 years. This past May, he packed a large 1 bedroom & moved me 35 miles.
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FAQ
Poncho's Moving Service is currently rated 3.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Poncho's Moving Service accepts the following forms of payment: Check
Yes, Poncho's Moving Service offers free project estimates.
No, Poncho's Moving Service does not offer eco-friendly accreditations.
No, Poncho's Moving Service does not offer a senior discount.
Yes, Poncho's Moving Service offers emergency services.
Yes, Poncho's Moving Service offers warranties.
Poncho's Moving Service offers the following services: Delivery services, which includes furniture, cabinets and any items which needs blanketing