MILLERS CARPET CARE

I WAS VERY PLEASED BECAUSE I DON'T DO CARPETS. THEY WERE PUNCTUAL AND THEY DID WHAT THEY HAD TO DO AND IT WAS WORTH EVERY LAST DIME. I VACUUM, BUT I DO NOT DO THE DEEP CLEANING AND THEY DID EVERYTHING.

THE PRICE WAS GOOD, THEY CAME ON TIME. THEY TOOK TOO LONG TO DO THE JOB, THEY OVER WATERED THE CARPET WHICH MADE A STAIN, BUT THEY CAME BACK TO TAKE CARE OF IT.

THE GENTLEMAN THAT CLEANED THE UPHOLSTERY AND RUGS WAS VERY PROFESSIONAL AND HONEST. HE TOOK HIS TIME TO CLEAN EVERYTHING INCLUDING SHOWING US WHAT TO USE IN ORDER TO CREATE A LONG LIFE FOR THE CARPETS AND FURNITURE.

THE MAIN PROBLEM I HAD WITH THIS COMPANY WAS THAT THEIR ADVERTISING WAS DECEPTIVE. THE COST WAS PURPORTED TO BE $29.95 FOR 5 ROOMS AND A HALL. ALTHOUGH I RECOGNIZED BEFORE HAND THAT SCOTCH GUARD WOULD BE EXTRA, IT SEEMED THAT THEY CHARGED EXTRA FOR ANYTHING BEYOND THE HOT WATER. THE JOB ITSELF WAS DONE WELL IN SOME PLACES, BUT THE WORKERS REALLY SEEMED TO RUSH THROUGH THE BEDROOMS. AS FOR THE HALL, I JUST ASKED THEM TO GO OVER IT WITH THEIR CLEANING MACHINE AND NOT WITH ALL THE EXTRA THINGS SUCH AS SPOT CLEANERS OR A PRODUCT FOR HEAVILY SOILED AREAS. THE HALL WASN'T THAT BAD AND DIDN'T NEED THOSE THINGS. AFTER THEY WERE THROUGH IT SEEMED AS THOUGH THE MACHINE HAD MERELY USED WATER AND NO CLEANING PRODUCT AT ALL. THE HALL LOOKED THE SAME AS BEFORE AND NO CLEANER.