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Dale Plumbing & Heating Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a full service plumbing company and always stay abreast of the newest technology and green technologies. We are proud to be your local plumber. We’re available 24/7 and offer free estimates.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing, heating, tankless water heaters, fireplace repairs, radiant heating, copper re-pipes & trenchless sewer lines.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.7141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 141 reviews

robert M.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lorene G.
12/2015
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced our water heater. Great unit that is much more quiet than our previous heater. The guy didn't attach the exhaust pipe properly, so he had to come back and fix it. He also had to replace the insulation around the pipe which melted. Had to wait a few hours for the repairman to come back. Overall, good work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Robert M D.
08/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Dale Plumbing installed a new 3/4" gas line from the meter next to our kitchen to our livingroom fireplace via the crawl space under the house. They installed a valve in the living room wall and punched into the side of the fireplace. All went without a hitch. Price included parts and labor, permit and inspection fees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,935

Marina S.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Minor plumbing. He gave some very helpful advice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Po S.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Inspected furnace ducting and water heater. Very professional and friendly service. Inspected under house for any ducting issues. Also inspected a leaky water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Therese S.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a shower valve and spray head

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Po S.
07/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Cleared sewer line as part of regular maintenance. Went very well...very professional and efficient as always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cliff W.
06/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I want to report that Dale's plumbing came to look at the job I wanted to do and recommended against doing it. I had originally proposed adding a dedicated drain for our washing machine. I think the advice was essentially good, but the problem is that they charged me $75 for a free estimate and I paid $119 to Angies for $200 worth of service. Thus, I ended up spending $119 for a free service and Angies did not offer any further compensation. I don't plan on using anymore plumbing services from Angies, as this experience - which began with another company who never honored the BIG DEAL - was not a good one! I would not use Dale's again because they count their hourly rate from the time their in the shop until the time they complete the work.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$119

Elaine R.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed leaking tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

allyn P.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

enrica P.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: fix a leaky toilet and a shower faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew T.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Several general plumbing services. Was a nice guy. Discussed options |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kristin M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace hose bib and main shut off valve for water line coming into the house (this was not working).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maxine K.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: My 2 1/2 year old flushed a play doh lid down the toilet and it got stuck, he couldn't snake it out so he had to remove the toilet to get to it. The whole job took less than an hour. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

trude G.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: they fixed a leaky faucet that I have had problems with for years. I have replaced it with several cheaper faucets which worked for a while. They installed a beautiful new faucet that has a five year warranty. I should have did this from the start. I will probably not have another problem for years. taking the cheap way out sometimes cost you more in the end. lesson learned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Joan S.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: The plumber came to adjust taps on sink and shower. He explained why they were goofy and corrected the situation. He was knowledgeable, polite and did the job. It was also scheduled very promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

robert M.
03/2015
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Fitted Check valve to sink line and replaced portion of sink drain line. Fixed low flow hot water to kitchen sink

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Ross S.
02/2015
5.0
irrigation systems, plumbing
  + 0 more
unknown
Description of Work: Replaced hot water dispenser. Replaced shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patrick M.
01/2015
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$400

Response from Dale Plumbing & Heating Inc
I'm sorry that our generous $129 discount plus the $111 discount from the coupon was not enough to appease your unhappiness with our performance. Markus did try his best and certainly performed quite a bit of work on your fixtures. Hopefully we will have the chance to provide great service in the future.

Debra B.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced Toilet and install new washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

JULIE T.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Extended outside line for connecting the water hose, it was copper. The $99.00 deal I thought would cover this because it was to have a$200.00 value. I explained that at the time of appt what I needed. When the serviceman came out to do the work, he Never mentioned the cost would exceed the amount nor the price in general. I paid over $350.00 addt'l fee so basically this cost me over $500.00! As a senior with limited income, this was not good business practice. Plus he never bothered to reattach the front and backyard garden hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$500

Response from Dale Plumbing & Heating Inc
[member name], I'm very sorry that you feel we showed "bad business practice." Unfortunately, a lot of homeowners are not familiar enough with plumbing to know how long of a project it is to extend a hose bib. Frankly, it takes time to shut down the water, drain down the building, install a brass tee, run a new 3/4" copper pipe along the front staircase, and get the hose bib to the new location where you wanted it. That's a lot of work, and a lot of copper and brass parts which are not cheap. So in total, your small project was actually not a small job at all. I'm glad that you were able to save $111 off of the total cost of this project in the long run by buying this very generous deal on Angie's List. I do apologize that we were not able to provide you an estimate before sending the plumber. But the office support are not plumbers and are simply unable to provide that type of estimate. If you ask our plumbers before they start work approx time/material involved in the project, they certainly will give you that information so you can decide if this is a project you would like to move forward with or not. We greatly appreciate the opportunity to provide you service and we hope to have the opportunity again in the future. We will certainly be as communicative and understanding as possible.

Margaret R.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I have long wanted to install a local hot water circulation pump in my upstairs bathroom to avoid wasting gallons of cold water before it runs hot. Many plumbers I contacted did not seem aware of the product (i.e. a local rather than central recirculating system)or willing to install. Dale Plumbing were familiar with the ACT D'MAND KONTROL system and installed it for me, despite the fact that my bathroom pedestal sink was not optimally designed to house the pump and control switch. | |I was disappointed they would not give me credit for Angie's special pricing saving $100 on a service call, as they said this was not a service call. I also think the amount charged ($1,400) was high, for a 1.5 hr job installing a $800 product but I am very pleased with how the product works and getting hot water to my bathroom sink without wasting a lot of cold water.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Joan S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Dale came out right away. The plumber was terrific and did both jobs quickly and well. I would certainly use Dale again and was glad tobe introduced to them thru an Angie's special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Kevin P.
12/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: This was a special discounted offer. | |Although the repairman was polite, clean and seemed to know what he was doing (I have no complaints on the new faucet install in the garage), I have definite issues with the work done on the house toilet. | |I live in an older home and most of the bathroom fixtures are at least 30 years old. The toilet was running in the bath. The repairman's first response was get a new toilet. I objected adamantly. I have fixed similar problems myself and it is usually quite simple. The repairman explained it was old and there may be trouble getting parts. OK, I understand I said but give it a try. He said he'd try but ..... After 15 minutes or so he said he thought it should be alright. At that time he said it was probably a good decision on my part not to replace the toilet because he would have had to pull a permit which would have automatically initiated a required a possible upgrade of the whole houses plumbing. Why didn't he tell me this when he originally suggested a new toilet!!! The toilet still runs!!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$174.87

Response from Dale Plumbing & Heating Inc
We are very sorry to hear about this problematic circumstance with the toilet. Unfortunately your review is 8 months after the work was done so it is hard to remember the exact circumstances. The written and signed contract we have (our work order) only states that the fill valve and toilet supply were replaced on the toilet and this was tested and worked fine upon our plumber's departure. We are sorry to hear 8 months later that what you signed for was apparently not what occurred, although this is very confusing. Additionally, you stated the plumber mentioned that replacement of the toilet would somehow cause a permit and major construction problem. We've never heard of this scenario so that's very unusual. We apologize if there was some miscommunication between you and the plumber because this is certainly not the case. If he was not clear with you we are very sorry about this and will certainly use this experience as a learning lesson on how to be more clear and communicative with all of our customer. We thank you for your feedback and hope to have the opportunity to provide great service in the future.

Contact information

2925 Crocker Avenue, Redwood City, CA 94063

http://www.daleplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Heating and Air Conditioning,
Excavating,
Natural Gas Lines,
Lawn Irrigation,
Solar Panels,
Wells and Pumps

FAQ

Dale Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Dale Plumbing & Heating Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Dale Plumbing & Heating Inc offers free project estimates.
Yes, Dale Plumbing & Heating Inc offers eco-friendly accreditations.
Yes, Dale Plumbing & Heating Inc offers a 5% senior discount.
Yes, Dale Plumbing & Heating Inc offers emergency services.
No, Dale Plumbing & Heating Inc does not offer warranties.
Dale Plumbing & Heating Inc offers the following services: Residential & commercial plumbing, heating, tankless water heaters, fireplace repairs, radiant heating, copper re-pipes & trenchless sewer lines.

Contact information

2925 Crocker Avenue, Redwood City, CA 94063

http://www.daleplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day