Reviews
3.725 Reviews
Showing 1-25 of 25 reviews
annie G.
10/2016
internet service
 + -1 moreRequires constant renegotiating of your contact and constant rate increases. Very expensive if you just want internet. Maybe worth it if you want to pay $200 and have access to lots of channels but otherwise expensive internet and a very difficult company to deal with. Bills are confusing and very hard to interpret. I don't like their business practices so I'm switching to sonic. I'll give sonic a year and then write a review about it.
Description of Work: internet service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
$110
Nick R.
04/2016
internet service
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
edmond K.
02/2016
internet service
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Frederick B.
02/2016
internet service, cable tv service, landline phone service
 + 1 moreMy experience with them was miserable. Their total disregard for the customer stood out to me. Their pricing was extremely high. I don't have a choice.
Description of Work: They provide cable, internet and landline service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$200
Wendy R.
01/2016
internet service
 + -1 moreunknown
Description of Work: Replaced box and suggested I get an extender for the Internet service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ben F.
08/2015
internet service
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$29.99
Steven P.
07/2015
internet service
 + -1 moreWanted to know if there was a better deal available. See above.
Description of Work: Reviewed my service, upgraded it and reduced monthly cost.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$159
Jayne L.
06/2015
cable tv service, landline phone service, internet service
 + 1 moreokay
Description of Work: I was getting audio but not video on my cable. Called Comcast, they zapped my system. then it worked. I would give them a much higher rating if they didn't make me wait on the phone so long...
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
victor K.
02/2015
internet service
 + -1 moreTerrible. Comcast servicemen are not trained and don't care about customers.
Description of Work: Cable on one tv didn't work. Set up an appt for 2-6 with Comcast. He arrived at 5:45 and said "here is your remote" I told him the tv was not receiving signals. He was p*****. He wanted to get home. He ran around the house disconnecting all my tv"s (which he never reconnected". Went outside to the main distribution box, broke the cover then announced it was not his problem and took off. I then went to direct tv and have been happy since. Comcast does not care about customer service .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$150
ROSE S.
12/2014
cable tv service, landline phone service, internet service
 + 1 moreThe one thing I really like about Comast is the telephone technical support is really really good. They are knowledgeable and patient and will keep trying till they solve the problem, or research it and call you back. They will even help with configuring your own equipment to be compatible with theirs.
Description of Work: Comcast provides my home telephone, cable and internet service. In general the service is reliable and there are few problems. It costs more than I'd like but they have occasional deals (like Showtime for $2/month for 2 years) that help make it worthwhile.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Brenda J.
12/2014
cable tv service, internet service
 + 0 moreI have TV and internet from them. My experience is ok with them.
Description of Work: I use Comcast.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$115
John F.
12/2014
cable tv service, landline phone service, internet service
 + 1 moreWe haven't had any problems with them.
Description of Work: We use Comcast for cable TV, internet and landline. We have a package deal with them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Robert V.
04/2014
internet service
 + -1 moreWe have used Comcast for 3 years now. They are really good.
Description of Work: We use Comcast for internet services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Jan T.
02/2014
internet service
 + -1 moreWe have been with Comcast since about 2000. We are happy with their service and we get what we need. We don’t have problems with their service. We have the internet and entertainment services so it is about $235.00 a month.
Description of Work: They are our internet service company.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$235
Philip L.
10/2013
internet service, landline phone service
 + 0 moreIt's what they said it's going to be. Initially, they were a lot faster than the other provider. The speed is faster.
Description of Work: Comcast is my internet and phone service provider.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$64
Sonny L.
09/2013
cable tv service
 + -1 moreThey are good. You can negotiate the price down. If you are retired and have no money. They are very good. They know their stuff. You always get irritated at them. People have different skills. I don't want to go with an outside antennae, so I will continue to use them.
Description of Work: I use Comcast. They provide a TV service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$16
Patricia P.
08/2012
internet service, cable tv service, landline phone service
 + 1 moreOverall experience made me lose all respect for Comcast.
Description of Work: They do not take in consideration for those who are disabled and they don't care that you were in the hospital. I am at a very very fixed income and they do not want to help me with anything at all.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$670.56
Jean F.
08/2012
internet service
 + -1 moreSometimes it is hard to get through to customer service. Generally when we have a problem six hundred other people have a problem so that is not their fault. For a single issue I would say they are very responsive and they try to resolve the issue very quickly. I will continue to use their service.
Description of Work: I have home phone, tv and internet service through Comcast.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$130
Phillip H.
07/2012
internet service, cable tv service, landline phone service
 + 1 moreI am not pleased with them as they are too expensive. The service is too wishy-washy from time to time. They have too many extra fees, and extra boxes that we have to buy. I am very close to cancelling their services.
Description of Work: I used Comcast for Internet, Cable and landline services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$160
Barbara N.
01/2012
internet service
 + -1 moreIt works most of the time but seems slow. I did a speed test and it was well below what I should be receiving based on what I am signed up for. If I have a chance to go to AT&T I will switch.
Description of Work: Comcast provides my internet service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$68
Jerome H.
05/2009
internet service
 + -1 moreI have had just a few dealings with them. It is kind of a big and personal corporation. Their internet connection is fast, works well, and is reliable.
Description of Work: They are our cable internet service providers.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Donald R.
04/2009
internet service
 + -1 moreThe price was too expensive. The speed of the internet was great. I didn't like how the rates changed. They knew that there was no other company that was offering high speed internet. It wasn't until I called to disconnect my service that they offered to lower or meet the price. I have asked in the past to lower the price and they would not.
Description of Work: Comcast use to be my internet provider.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$65
SHARON P.
02/2009
internet service
 + -1 moreI was having problems with the Internet. They sent out a repairman to fix the problem but I was surprised that I had to pay for the repair of the faulty equipment. They were helpful and they did the work quickly. My Internet connectivity is fine now, as well as my cable TV service.
Description of Work: They provide me with landline, Internet, and cable TV.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
ANNE R.
02/2009
cable tv service
 + -1 moreI used to have Comcast, until another company offered significantly higher performance at a lower price. It was a quite acceptable experience with comcast. They had two tuners that were sometimes restrictive, when recording more than two programs at a time. After 5-10 hours of high definition recording, the hard drive would run out of memory on the DVR.
Description of Work: Comcast used to be my cable, and high speed internet provider.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
LEIGH T.
10/2007
internet service
 + -1 moreThey have frequent outages with their Internet service. There are no rebates for how many times the Internet is down. They are not helpful at all. They had to keep coming back out to my house to work on it.
Description of Work: They provide my Internet service at my house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
unknown, Redwood City, CA 94063
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline
FAQ
COMCAST is currently rated 3.7 overall out of 5.
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.
No, COMCAST does not offer a senior discount.
No, COMCAST does not offer emergency services.
No, COMCAST does not offer warranties.
Contact information
unknown, Redwood City, CA 94063