Super Sweep Chimney Service

They are indeed knowledgeable and probably work with big spenders who don’t ask questions! They were responsive to returning calls and came within the time window they promised. They did a chimney cleaning, and inspected the chimney. They criticized our chimney’s construction, and also all prior work that had been done. They quoted a significant amount to fix everything but when asked further questions about the repairs needed, they became very defensive and arrogant. They indicated that they are they are the best resource and would not offer any other options of more economical ways to do the repairs. Also the owner used a lot of foul language throughout the visit which was unnesscarry unprofessional and offensive. In summary, I think they are knowledgeable, and likely good at their work, but their level of professionalism and customer interaction needs major improvement. The chimney sweep was priced about 15% higher than what I have seen, but the chimney was clean, and they also did not leave any mess behind in our home.

I THOUGHT THAT IT WAS TOO EXPENSIVE. IT SEEMED AN AWFUL LOT FOR WHAT I GOT. THIS PIECE I GUESS WAS $429 DOLLARS ITSELF AND $270 FOR INSTALLATION. THEY CHARGED ME $49 DOLLARS FOR A LITTLE PIECE OF METAL TO COVER AN ASH DUMP ON THE BOTTOM OF THE FIREPLACE AND IT DOESN'T FIT. THEY CHARGED ME $50 FOR THAT WHICH IS RIDICULOUS. EXCEPT FOR THE PRICE, I THINK THEY WERE OK. I DIDN'T TALK TO ANY OF THEM MYSELF. MY WIFE TALKED TO THEM. THEY DIDN'T SEEM LIKE THEY WERE ALL THAT COURTEOUS TO ME. THE PRICE WAS WAY TOO MUCH, BUT WE WERE HAVING TROUBLE. BEES LIKE TO COME DOWN THERE AND NEST IN OUR CHIMNEY. WE NEEDED SOMETHING TO COVER IT TO KEEP THE BEES OUT. THIS WAS OUR ONLY OPTION FOR THAT, GETTING SOME KIND OF DAMPER THERE OR CAP TO GET THE BEES OUT.